Chelsea Norton
Chelsea Norton at Nucar Nissan of Allentown

Chelsea Norton | Page 2

Warranty Admin

Nucar Nissan of Allentown

1648 Plaza Lane
Allentown, PA 18104

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250 Reviews
not yet
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250 Reviews

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250 Reviews of Chelsea Norton

April 25, 2024

Dealership Rating
Employee Rating

It took over 5 hours to do an oil change and to rotate tires. I hope this was an off day because I am a long time customer. More

by doug marin
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 25, 2024

Dealership Rating
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Thank-you rothrock for selling and taking care of my nissan, the ladies in the nissan service side are amazing there always professional and very friendly thanks again for great service More

by jbaron1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Nucar Nissan of Allentown responded

Thank you for your kind words about our service team! We are glad to be able to have helped you out with your Nissan! Have a nice day!

April 20, 2024

Dealership Rating
Employee Rating

Great service, everyone was very nice, well taken care of, would recommended to family and friends! More

by aprilfullam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2024

Nucar Nissan of Allentown responded

Thank you for your review and recommendation! Have a nice day!

April 18, 2024

Dealership Rating
Employee Rating

I recently replaced the two tie rods on both sides of my car. After the alignment it feels if the steering wheel is slightly misaligned and not aligned with the wheels all the way. More

by tk1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 29, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback. We are disappointed to learn that your vehicle was misaligned after receiving service. Please contact our Director of Operations, Patrick Jeffers, at 484-223-0527 so we can fix this issue.

April 14, 2024

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Employee Rating

Very quick and professional. My truck was ready to go well before the estimated time. More

by JKIEFSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlene Kratzer

Apr 16, 2024

Nucar Nissan of Allentown responded

Thank you for your positive review. We're glad that your truck was ready ahead of schedule. Please don't hesitate to reach out if there's anything else we can do for you.

April 11, 2024

Dealership Rating
Employee Rating

Good expirence in purchase a car, excellent service from Matt always giving the right information and clarifying what the client really needs. More

by mariaasanchezltkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 12, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are happy you had a good car buying experience with us, and that you found Matt so helpful! Enjoy your new Nissan and take care!

April 10, 2024

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Employee Rating

Rothrock is without a doubt the best dealership in the Lehigh Valley ,it's definitely one of the best in the state of Pennsylvania, outstanding parts ,service and sales staff that works to do the best for More

by DUARTEMIRO375
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Nucar Nissan of Allentown responded

Thank you so much for your wonderful feedback! We are glad you think so highly of us! Enjoy your new Dodge and have a great day!

April 05, 2024

Dealership Rating
Employee Rating

Quick and efficient service. Kept me in the loop, we live an hour away- have multiple dealers that are local but we choose rothrock for ease of mind More

by Jackie DeLuca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario Sessanta

Apr 05, 2024

Nucar Nissan of Allentown responded

Thank you for choosing us despite your long drive! We are glad your service was quick and efficient! Have a great day!

March 26, 2024

Dealership Rating
Employee Rating

Great service. Easy and fast! Great communication through every step of the service. Highly recommend More

by NSTELZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Nucar Nissan of Allentown responded

Thank you for your review and recommendation! We are happy that your service was fast and there was great communication! Until next time, take care!

March 23, 2024

Dealership Rating
Employee Rating

Appointment on time service writer friendly and knowledgeable work was performed as requested and completed on time More

by richssjpv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2024

Nucar Nissan of Allentown responded

Thank you for your feedback! We are glad to hear that your service was performed as requested and completed on time! Have a great day!

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