Cheryl Cooper | Page 36

Outstanding sales experience at Jim Butler Kia This is the second time that we have purchased a new vehicle from Jim Butler Kia, and both experiences have been outstanding. There was no pressure, n This is the second time that we have purchased a new vehicle from Jim Butler Kia, and both experiences have been outstanding. There was no pressure, no games, fair pricing, and the process was quick and easy. The staff there are always friendly and helpful. Thank you Cheryl (sales) and Justin (finance) for a great experience. Keep up the great work and do not change a thing. More

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Fantastic service at Jim Butler Kia Cheryl cooper was extremely helpful in everyway great 👍 personality,Annie Lam was very patient and always had the right answer to my questions,Chris Cheryl cooper was extremely helpful in everyway great 👍 personality,Annie Lam was very patient and always had the right answer to my questions,Chris Dixon was also there for us we were pleased with the deal he gave us,Justin Johnson in finance put the final touches on our deal perfect service from that team.kia Rocks. More

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Great car buying experience Had a great car buying experience at Jim Butler Kia. The sales rep, Cheryl, was informative and helpful, but not pushy. She left me to get acquainted Had a great car buying experience at Jim Butler Kia. The sales rep, Cheryl, was informative and helpful, but not pushy. She left me to get acquainted with the car on my own for a few minutes, which was nice. The car prices were fair, and they did not try and pull any tricks or gimmicks. The finance specialist, Justin, was friendly and easy to deal with, and explained all the paperwork. Overall, great experience buy a car at Jim Butler Kia. More

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You took care of me just beautifully. Thank you for taking care of my needs. Patti, Thomas Peters-White and me are extremely happy with our new KIA. I can't wait to use my free oil changes Thank you for taking care of my needs. Patti, Thomas Peters-White and me are extremely happy with our new KIA. I can't wait to use my free oil changes and free car washes. More

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Super Fast and Effectice Customer Care I first came to Jim Butler Kia less than a year ago when my old Escape finally and completely died. After browsing multiple used car buying apps, the I first came to Jim Butler Kia less than a year ago when my old Escape finally and completely died. After browsing multiple used car buying apps, the best deals I found on a couple were at this dealer. Cheryl came to my wife and I when we walked in and with 15-20 minutes went to get a Forte5, a Soul, and a Sportage we had picked out for me to test drive. Without saying it, she instantly knew I liked the 2017 Forte5 the best. She got me set up in it and waived some labor costs for added options, financed with Justin, and out the door all in the same relatively short visit. Flash forward: Just under a year later, I was rear ended on I-270 at a high speed in stopped traffic, spun around into the adjacent non-stopped lane, and hit head on again. The Forte5 probably saved my life and limbs, but it was beyond totaled and I was beyond messed up. A week later, we happened to be near the dealer so we stopped in since I needed a new car, just to browse. I didn’t see Cheryl, so I asked for her and someone went to her while she was on her lunch and told her, “You have a customer with a black eye wanting to see you...” She immediately set aside her lunch, came out and started looking through available Souls on their inventory website with me (she ended up selling 3 cars during this missed lunch). I was on the verge of going with the brand new 2019 Soul+, but she highlighted a 2016 Soul+ with <25k miles for significantly less but with quite a few more options. Bonus: it’s Inferno Red, like a giant stop sign. One test drive in it was all I needed. I wanted to sort some of the insurance stuff out still so I had to wait until the following Monday. I’m certain this wasn’t a sales tactic, at least in part because she knew I was going to buy from her regardless, but she advised me to put down an transferable deposit to hold it because she had an appointment over the weekend that had mentioned it specifically among some others. Sure enough, she told me when I came in Monday that they would’ve bought that Soul had I not held it. Justin in finance was able to get me the same rate and same terms for my new loan despite not having a Letter of Total Loss provided to me yet. Fortunately, they fully understood the necessity of having a car after over a week without one and made it happen quickly for me. I came in at 7:45 p.m. that Monday night and was out the door before 9:00 with another test drive in and fully financed. Another Bonus: my new Soul flattened 1 possum before even getting it out onto hwy 40! One small complaint: Both times I purchased I felt deprived of the ability to haggle/negotiate. It’s only a small complaint though because Cheryl did have labor fees for options waived and the deals were well below KBB fair value for the specs with the included upgraded and added options. More

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An excellent car buying experience! Everyone we encountered at the Jim Butler Dealership was very friendly and professional. Our buying experience was excellent and we will highly recom Everyone we encountered at the Jim Butler Dealership was very friendly and professional. Our buying experience was excellent and we will highly recommend this dealership, and especially Salesman Rodger Harman to others.. Rodger went out of his way to provide great customer service. He was consistently professional, knowledgeable, helpful, and always patient with our many questions. More

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Amazing They went above and beyond to get me in a car..The experience I had was definitely amazing..Thanks to Cherly Cooper, D Howell, J Justice..And all of J They went above and beyond to get me in a car..The experience I had was definitely amazing..Thanks to Cherly Cooper, D Howell, J Justice..And all of Jim Butler Kia absolutely great dealership.. More

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Cheryl Cooper was and is the best :) This is why I gave her 5 stars, When I walked in to Jim Butler Kia, I was greeted by Cheryl , She was so pleasant to work with! Very informative, f This is why I gave her 5 stars, When I walked in to Jim Butler Kia, I was greeted by Cheryl , She was so pleasant to work with! Very informative, found me what I am looking for and the price range that I was willing to pay. I really enjoyed working with her. When I tell my friends about the car I also tell them about my pleasant experience at Jim Butler Kia. Thank you Cheryl!!! More

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All staff really worked to make the deal happen Great experience... It was a long deal process, but the whole staff worked to make it happen and in a positive way with a great outcome and final deal Great experience... It was a long deal process, but the whole staff worked to make it happen and in a positive way with a great outcome and final deal More

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!!!!Top Notch Service!!! In a world and age of dying customer service Jim Butler Kia in a whole are a top notch company. Due to a unfortunate poor experience from another deal In a world and age of dying customer service Jim Butler Kia in a whole are a top notch company. Due to a unfortunate poor experience from another dealer, I thought I would try Jim Butler as we use them here in Linn, MO. BEST DECISION EVER! I tell you what Cheryl(sales), Annie(internet sales), and Justin(finance) were very very very, and I mean very professional and friendliest hard working people. From the minute I reached out online to the minute we left with our new Kia, felt like family. Thank you guys for the hands down best car buying experience. Which says alot as this is our 8th car purchase from our 6th different dealer from 3rd different state. Definately recommend this dealer, on top of that even the whole Jim Butler family of dealers. Very consistent company on business model. Cheers, we will be back! Thank you and God bless yall More

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