Ching Poon
Ching Poon at Dana Ford Lincoln

Ching Poon | Page 17

Ford Sales Consultant

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
243 Reviews
4.9

243 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

7 yrs

Languages Spoken

Cantonese Cantonese

Mandarin Mandarin

243 Reviews of Ching Poon

May 31, 2022

Dealership Rating
Employee Rating

Excellent individual service. Fast and thorough. I was in and out with a new car in 2 hours. More

by EXERCIZEMAMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Timothy Delmasa

May 31, 2022

Dana Ford Lincoln responded

Thank you for the review! We appreciate it. We hope to see you here at Dana Ford for all of your future auto needs!

May 25, 2022

Dealership Rating
Employee Rating

They had plenty of inventory to choose from which made it easy tochoose a vehicle More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Stanley

May 26, 2022

Dana Ford Lincoln responded

Thank you for the awesome feedback, Tony! It was a pleasure having you visit us here at Dana Ford and we hope to see you again in the future!

May 25, 2022

Dealership Rating
Employee Rating

Fair, clean and friendly. Bought my last several vehicles here. Be liber put in my truck on separate visit with no problem. More

by catbird265
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Justin Williamson

May 26, 2022

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're grateful for your support and look forward to seeing you next time!

May 22, 2022

Dealership Rating
Employee Rating

This was my third time choosing Dana for a vehicle. The dream Edge I had my eye on was mine for a great price in less than a day. I definitely recommend Dana! More

by david.greis.sociology
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Riccardone, Justin Williamson

May 24, 2022

Dana Ford Lincoln responded

Thank you for your review, David! We're so happy that you have chosen our team for the past three purchases! We look forward to seeing you next time at Dana Ford!

May 21, 2022

Dealership Rating
Employee Rating

Excellent sales men found the perfect car for me perfect price Thank you ! Dana Thank you Doug Hansen More

by pr2grama
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Bachrach

May 24, 2022

Dana Ford Lincoln responded

Thank you for leaving us a great review! We are proud to have you in the Dana Ford family and look forward to seeing you again!

May 19, 2022

Dealership Rating
Employee Rating

This was truly a great experience. Jorge and Ching were excellent. They were patient, fully transparent and very helpful throughout the entire process. In the end, I am very pleased wi More

by jginsbe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cornet

May 20, 2022

Dana Ford Lincoln responded

Thank you for the kind review! We're happy to hear Jorge & Ching took great care of your during your visit and we hope to see you again next time here at Dana Ford!

May 19, 2022

Dealership Rating

They were very accommodating an answer all the questions I asked and they helped to fill out all the paperwork More

by pl829
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters

May 19, 2022

Dana Ford Lincoln responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Dana Ford Team

May 17, 2022

Dealership Rating
Employee Rating

I’m impressed with their professionalism especially Ryan Peters who has been great to work with through the whole ordering and purchasing process More

by georgepipergias
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ryan Peters , Steve Riccardone

May 18, 2022

Dana Ford Lincoln responded

Hi George, thank you for taking the time to share your experience working with our team at Dana Ford! We're so happy that Ryan and our team displayed professionalism throughout the entire purchase! See you next time!

May 18, 2022

georgepipergias responded

Thank you again and I just want to say again to the whole Dana ford team thank you and that I am very happy with my 2022 Bronco, it is a sloid truck!

May 17, 2022

Dealership Rating

3 hours to buy a car is ridiculous. I showed up with a cashiers check for the car I wanted and all that had to be done was me trading in my car which you already told me what my trade More

by MARKTUTHILL1959
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Cognetta

May 17, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 17, 2022

MARKTUTHILL1959 responded

At this point it’s really too late to fix. I was not happy. I did a lot of sitting by myself at a desk waiting and waiting and waiting. What kills Me is that I said on the phone I was on my way and I’ll be there in 3 hours. ( I live in East Hampton Long Island) I was the only person when I got there in your show room Waiting to buy a car. I had the check and My trade in all set. To Me this is a slam dunk. 1 hour in total should have been the deal. Not 3 ! To be honest with you if I lived closer To your dealership I would have left , but after investing a 3 hour trip and changing my schedule I wasn’t gonna walk. I have bought 4 cars in the past 10 Years out here where I live. Not one of those purchase’s took longer than 1 hour. I felt it odd that I had to go from Salesman’s desk , then pick up My paperwork and then walk to insurance guys desk, then back to salesman’s desk , then look at car , then walk back to salesman’s desk then to financial guys desk , then to the cashier , the. To salesman’s desk then back to insurance guys desk. You can see why it took 3 hours. I hope you fix this for future clients. I love the car , but I would never recommend you guys. In fact one of my students was interested and I told her of My experience and I thought she was gonna faint. I’m a pretty fair guy , but this left a real bad taste in my mouth as you can tell. Good luck with your business. You have a nice place , but you guys really dropped the ball on this. My total time at your place was 3:15 minutes. Plus I had to drive back to Long Island on a Friday night. Not fun ! Almost 4 hours. Unhappy customer I am For sure. Mark

May 11, 2022

Dealership Rating
Employee Rating

Great people very helpful and a very pleasant experience. They work with you in helping with placing you in the right vehicle. Would highly recommend to friends and family. More

by DEBDEB62
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Timothy Delmasa

May 11, 2022

Dana Ford Lincoln responded

Thank you for recommending our team at Dana Ford! We appreciate your review and look forward to seeing you next time!

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