Ching Poon
Ching Poon at Dana Ford Lincoln

Ching Poon | Page 17

Ford Sales Consultant

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.9
238 Reviews
4.9

238 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

Cantonese Cantonese

Mandarin Mandarin

238 Reviews of Ching Poon

May 19, 2022

Dealership Rating
Employee Rating

This was truly a great experience. Jorge and Ching were excellent. They were patient, fully transparent and very helpful throughout the entire process. In the end, I am very pleased wi More

by jginsbe1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Cornet

May 20, 2022

Dana Ford Lincoln responded

Thank you for the kind review! We're happy to hear Jorge & Ching took great care of your during your visit and we hope to see you again next time here at Dana Ford!

May 19, 2022

Dealership Rating

They were very accommodating an answer all the questions I asked and they helped to fill out all the paperwork More

by pl829
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Ryan Peters

May 19, 2022

Dana Ford Lincoln responded

Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Dana Ford Team

May 17, 2022

Dealership Rating
Employee Rating

I’m impressed with their professionalism especially Ryan Peters who has been great to work with through the whole ordering and purchasing process More

by georgepipergias
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Sinatra, Ryan Peters , Steve Riccardone

May 18, 2022

Dana Ford Lincoln responded

Hi George, thank you for taking the time to share your experience working with our team at Dana Ford! We're so happy that Ryan and our team displayed professionalism throughout the entire purchase! See you next time!

May 18, 2022

georgepipergias responded

Thank you again and I just want to say again to the whole Dana ford team thank you and that I am very happy with my 2022 Bronco, it is a sloid truck!

May 17, 2022

Dealership Rating

3 hours to buy a car is ridiculous. I showed up with a cashiers check for the car I wanted and all that had to be done was me trading in my car which you already told me what my trade More

by MARKTUTHILL1959
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jesse Cognetta

May 17, 2022

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 17, 2022

MARKTUTHILL1959 responded

At this point it’s really too late to fix. I was not happy. I did a lot of sitting by myself at a desk waiting and waiting and waiting. What kills Me is that I said on the phone I was on my way and I’ll be there in 3 hours. ( I live in East Hampton Long Island) I was the only person when I got there in your show room Waiting to buy a car. I had the check and My trade in all set. To Me this is a slam dunk. 1 hour in total should have been the deal. Not 3 ! To be honest with you if I lived closer To your dealership I would have left , but after investing a 3 hour trip and changing my schedule I wasn’t gonna walk. I have bought 4 cars in the past 10 Years out here where I live. Not one of those purchase’s took longer than 1 hour. I felt it odd that I had to go from Salesman’s desk , then pick up My paperwork and then walk to insurance guys desk, then back to salesman’s desk , then look at car , then walk back to salesman’s desk then to financial guys desk , then to the cashier , the. To salesman’s desk then back to insurance guys desk. You can see why it took 3 hours. I hope you fix this for future clients. I love the car , but I would never recommend you guys. In fact one of my students was interested and I told her of My experience and I thought she was gonna faint. I’m a pretty fair guy , but this left a real bad taste in my mouth as you can tell. Good luck with your business. You have a nice place , but you guys really dropped the ball on this. My total time at your place was 3:15 minutes. Plus I had to drive back to Long Island on a Friday night. Not fun ! Almost 4 hours. Unhappy customer I am For sure. Mark

May 11, 2022

Dealership Rating
Employee Rating

Great people very helpful and a very pleasant experience. They work with you in helping with placing you in the right vehicle. Would highly recommend to friends and family. More

by DEBDEB62
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Daly , Timothy Delmasa

May 11, 2022

Dana Ford Lincoln responded

Thank you for recommending our team at Dana Ford! We appreciate your review and look forward to seeing you next time!

May 10, 2022

Dealership Rating
Employee Rating

I always dreaded going to buy a car and was pleasantly surprised at this dealership This was the easiest experience I have ever had a a car dealer. More

by speedup5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Squeo

May 11, 2022

Dana Ford Lincoln responded

We're so happy to hear this! Thank you for visiting Dana Ford. It was a pleasure working with you and we hope we have the opportunity to do so again in the future!

May 07, 2022

Dealership Rating

Great to deal with my 3rd vehicle from them would never go elsewhere. Ralph Sibbio And Steven Riccardone were extremely helpful in getting the deal done More

by nick@elevatedintegration.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio , Steve Riccardone

May 09, 2022

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We're grateful for your loyal business and look forward to your next visit!

May 06, 2022

Dealership Rating
Employee Rating

I intentionally waited less than a week for a specific vehicke to arrive even though Dana has inventory when others do not. Fonsi was smart to warn me that the Ford financing programs might change by the More

by WGF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fonsi Rodriquez

May 09, 2022

Dana Ford Lincoln responded

You're most welcome! We're pleased that Fonsi and Ching made your visit to Dana Ford such a great one! It means a lot to us that your experience was fair and easy! Thank you for working with our team to get your vehicle!

May 04, 2022

Dealership Rating

Very helpful. Was very impressed with sales staff and sales manager who helped me out More

by CAMBASK5
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Timothy Delmasa

May 05, 2022

Dana Ford Lincoln responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Dana Ford and look forward to seeing you again in the future!

April 27, 2022

Dealership Rating
Employee Rating

Ryder, who sold me my new car, was very professional and helpful every time I went to the dealership More

by tdoyle9112
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryder Quispe, Steve Riccardone

Apr 27, 2022

Dana Ford Lincoln responded

We're glad to hear it! Thank you for coming to Dana Ford to see Ryder and the team!

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