Excellent individual service.
Fast and thorough. I was in and out with a new car in 2 hours.
Fast and thorough. I was in and out with a new car in 2 hours.
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by EXERCIZEMAMA
Verified Customer
Verified Customer
Other Employees Tagged:
John Daly
, Timothy Delmasa
May 31, 2022 -
Dana Ford Lincoln responded
Thank you for the review! We appreciate it. We hope to see you here at Dana Ford for all of your future auto needs!
They had plenty of inventory to choose from which made it
easy tochoose a vehicle
easy tochoose a vehicle
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by Tony
Verified Customer
Verified Customer
Other Employees Tagged:
Will Stanley
May 26, 2022 -
Dana Ford Lincoln responded
Thank you for the awesome feedback, Tony! It was a pleasure having you visit us here at Dana Ford and we hope to see you again in the future!
Fair, clean and friendly.
Bought my last several vehicles here. Be liber put in my truck on separate visit with no problem.
Bought my last several vehicles here. Be liber put in my truck on separate visit with no problem.
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by catbird265
Verified Customer
Verified Customer
Other Employees Tagged:
Mary Graffeo, Justin Williamson
May 26, 2022 -
Dana Ford Lincoln responded
Thank you for trusting the Dana Ford team with your loyal business! We're grateful for your support and look forward to seeing you next time!
This was my third time choosing Dana for a vehicle.
The dream Edge I had my eye on was mine for a great price in less than a day. I definitely recommend Dana!
The dream Edge I had my eye on was mine for a great price in less than a day. I definitely recommend Dana!
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by david.greis.sociology
Verified Customer
Verified Customer
Other Employees Tagged:
Steve Riccardone, Justin Williamson
May 24, 2022 -
Dana Ford Lincoln responded
Thank you for your review, David! We're so happy that you have chosen our team for the past three purchases! We look forward to seeing you next time at Dana Ford!
Excellent sales men found the perfect car for me perfect
price Thank you ! Dana Thank you Doug Hansen
price Thank you ! Dana Thank you Doug Hansen
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by pr2grama
Verified Customer
Verified Customer
Other Employees Tagged:
Michael Bachrach
May 24, 2022 -
Dana Ford Lincoln responded
Thank you for leaving us a great review! We are proud to have you in the Dana Ford family and look forward to seeing you again!
This was truly a great experience.
Jorge and Ching were excellent. They were patient, fully transparent and very helpful throughout the entire process. In the end, I am very pleased wi
Jorge and Ching were excellent. They were patient, fully transparent and very helpful throughout the entire process. In the end, I am very pleased with everything.
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by jginsbe1
Verified Customer
Verified Customer
Other Employees Tagged:
Jorge Cornet
May 20, 2022 -
Dana Ford Lincoln responded
Thank you for the kind review! We're happy to hear Jorge & Ching took great care of your during your visit and we hope to see you again next time here at Dana Ford!
They were very accommodating an answer all the questions
I asked and they helped to fill out all the paperwork
I asked and they helped to fill out all the paperwork
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by pl829
Verified Customer
Verified Customer
May 19, 2022 -
Dana Ford Lincoln responded
Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Dana Ford Team
I’m impressed with their professionalism especially Ryan
Peters who has been great to work with through the whole ordering and purchasing process
Peters who has been great to work with through the whole ordering and purchasing process
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by georgepipergias
Verified Customer
Verified Customer
May 18, 2022 -
Dana Ford Lincoln responded
Hi George, thank you for taking the time to share your experience working with our team at Dana Ford! We're so happy that Ryan and our team displayed professionalism throughout the entire purchase! See you next time!
May 18, 2022 -
georgepipergias responded
Thank you again and I just want to say again to the whole Dana ford team thank you and that I am very happy with my 2022 Bronco, it is a sloid truck!
3 hours to buy a car is ridiculous.
I showed up with a cashiers check for the car I wanted and all that had to be done was me trading in my car which you already told me what my trade
I showed up with a cashiers check for the car I wanted and all that had to be done was me trading in my car which you already told me what my trade in would be worth. This was a slam dunk.
Everyone at your place was nice but 3 hours is unacceptable. I told you what time I would be there and I was right on time. I traveled 120 miles and it took me 3 hours to get to you. Then I wait another 3 hours and then another 3 and 1/2 miles back home.
I have bought many cars in my day and this was by far the longest it has ever taken.
Sorry if this e mail is not a pleasant one but I was very pissed to be in your showroom for 3 hours. It was actually 3:15 minutes to be exact.
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by MARKTUTHILL1959
Verified Customer
Verified Customer
May 17, 2022 -
Dana Ford Lincoln responded
We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262
May 17, 2022 -
MARKTUTHILL1959 responded
At this point it’s really too late to fix. I was not happy. I did a lot of sitting by myself at a desk waiting and waiting and waiting. What kills
Me is that I said on the phone I was on my way and I’ll be there in 3 hours. ( I live in East Hampton Long Island) I was the only person when I got there in your show room
Waiting to buy a car. I had the check and
My trade in all set. To Me this is a slam dunk. 1 hour in total should have been the deal. Not 3 !
To be honest with you if I lived closer
To your dealership I would have left , but after investing a 3 hour trip and changing my schedule I wasn’t gonna walk.
I have bought 4 cars in the past 10
Years out here where I live. Not one of those purchase’s took longer than 1 hour.
I felt it odd that I had to go from
Salesman’s desk , then pick up
My paperwork and then walk to insurance guys desk, then back to salesman’s desk , then look at car , then walk back to salesman’s desk then to financial guys desk , then to the cashier , the. To salesman’s desk then back to insurance guys desk. You can see why it took 3 hours. I hope you fix this for future clients. I love the car , but I would never recommend you guys. In fact one of my students was interested and I told her of
My experience and I thought she was gonna faint.
I’m a pretty fair guy , but this left a real bad taste in my mouth as you can tell.
Good luck with your business. You have a nice place , but you guys really dropped the ball on this. My total time at your place was 3:15 minutes. Plus I had to drive back to Long Island on a Friday night. Not fun ! Almost 4 hours.
Unhappy customer I am
For sure.
Mark
Great people very helpful and a very pleasant experience.
They work with you in helping with placing you in the right vehicle. Would highly recommend to friends and family.
They work with you in helping with placing you in the right vehicle. Would highly recommend to friends and family.
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by DEBDEB62
Verified Customer
Verified Customer
Other Employees Tagged:
John Daly
, Timothy Delmasa
May 11, 2022 -
Dana Ford Lincoln responded
Thank you for recommending our team at Dana Ford! We appreciate your review and look forward to seeing you next time!