Chip Basney | Page 40

Excellent trustworthy They are always so helpful. Their waiting area is always nice, clean and comfortable as well. Would recommend them for buying, selling, or maintence They are always so helpful. Their waiting area is always nice, clean and comfortable as well. Would recommend them for buying, selling, or maintence of a vehicle. More

by Lisa Verified Customer Verified Customer

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Very good Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness Good job by the service personal And phone call to let me know that my 🚘 was ready for pickup when I’m at work thank goodness More

by alfinlibre1517 Verified Customer Verified Customer

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Great Brandon was great. He got me the best deal he could for the car I purchased. Super great attitude towards his job and the work he does for Basney. Rea Brandon was great. He got me the best deal he could for the car I purchased. Super great attitude towards his job and the work he does for Basney. Really cares about putting people in good cars. More

by kikidisher Verified Customer Verified Customer

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Love Basney Honda and Chip is fantastic! From start to finish, Chip at Basney Honda was great to work with and truly took care of our needs. He made it simple and easy for us. He made sure th From start to finish, Chip at Basney Honda was great to work with and truly took care of our needs. He made it simple and easy for us. He made sure the work was done quickly but more important correctly the first time! More

by tbaird80 Verified Customer Verified Customer

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Best dealership I have ever visited. Great staff friendly al Most friendly and kind people in all departments really a great experience price was great chis jay justin and smitty always go above and behind not Most friendly and kind people in all departments really a great experience price was great chis jay justin and smitty always go above and behind not with just me but also noticed the way they were. With other customers. I recommend this dealership to any and everyone More

by Chadwell Verified Customer Verified Customer

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Security Freeze Snafu Overall, I'd say Basney is an excellent dealership. My only problem - and it became significant - was partly my fault for placing a security freeze on Overall, I'd say Basney is an excellent dealership. My only problem - and it became significant - was partly my fault for placing a security freeze on my credit reports. While I had lifted it from Experion, I did not realize it was also in place for TransUnion and Equifax. Thinking Experion was the problem, I spent over an hour on the phone with them trying to lift an already lifted freeze, while Accounting was calling TransUnion getting the "cold" shoulder. When Accounting and I finally discovered our miscommunication, I asked my representative, Scott Allen, if he had the phone #s I could contact to lift the freezes. No, he didn't, and even Accounting had to dig to find them (I've learned that credit bureaus do not freely give out their contact information). So, after all was cleared up with my excellent credit rating, I recommend that every representative have the bureau customer service numbers at their desks. In this day of rampant identity theft, if I'm the first customer who had security freezes on her accounts and forgot about it, I definitely won't be the last. That's a procedural issue that should be addressed. Otherwise, Scott was informative and very helpful, and Ken Bloss did an excellent job of communicating very detailed information. I initially dealt with Leslie on the phone before I went in for my test drive. Unfortunately, she was not available when I showed up for my appt., so Scott was willing to help. I never met Matt Mulstay, but the CR-V was beautiful when I took possession, so someone in Maintenance did a great job. And Chip, I'm sure, is very capable, but we were only introduced to each other so I'm really not one to rate him. Overall, I would definitely recommend Basney to anyone, as long as the customer has checked with all the credit bureaus to lift their security freezes prior to applying for an auto loan at Honda's current very attractive rates. More

by pkmillard1602 Verified Customer Verified Customer

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awsome I was very pleased with the staff. They were very knowledgeable and helpful. I am very happy with our purchase and am sure to be back in the future fo I was very pleased with the staff. They were very knowledgeable and helpful. I am very happy with our purchase and am sure to be back in the future for all my vehicle purchases. I Also plan to refer anyone I know who might be looking for a vehicle . I really appreciate excellent customer service. Thank you! More

by pricet4 Verified Customer Verified Customer

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Smart and enough counsel. I am not familiar with purchasing a car in the United States. Because I came here recently from Japan. The sales persons well understood my requ I am not familiar with purchasing a car in the United States. Because I came here recently from Japan. The sales persons well understood my requirements for the vehicle. More

by uchida.hirofumi Verified Customer Verified Customer

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Very happy with HRV! Brian contacted me via email to set up a time to discuss going over an upcoming lease. Brian and the other staff helped to get me out of two leases a Brian contacted me via email to set up a time to discuss going over an upcoming lease. Brian and the other staff helped to get me out of two leases and into one new lease. I’m very happy with the purchase. More

by cianco301 Verified Customer Verified Customer

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Quick & easy transaction! It was a pleasure working with Chip and his staff. Thanks for a seamless purchase/transaction! Great buying experience. Also, great cars options. I w It was a pleasure working with Chip and his staff. Thanks for a seamless purchase/transaction! Great buying experience. Also, great cars options. I would definitely be back for my next car! More

by Jay Verified Customer Verified Customer

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