Chip Smith | Page 14

I had a very good experience. I have bought three cars from this dealership and have used their service department for each one. Chip Smith has been very helpful and courteous I have bought three cars from this dealership and have used their service department for each one. Chip Smith has been very helpful and courteous to work with. He has gone beyond just a service advisor keeping me advised about my car. I would recommend seeing him when you have service on your car. More

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Service department Chip Smith was extreme helpful. I had a couple different concerns and he was patient in listening to every one of them. He was reassuring that they wo Chip Smith was extreme helpful. I had a couple different concerns and he was patient in listening to every one of them. He was reassuring that they would do their best to fix all issues. More

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Friendly, professional, goes the extra mile I am reviewing the service encounter with Chip Smith. Upon arriving at Express service, he greeted me, checked me in, went over my maintenance needs, I am reviewing the service encounter with Chip Smith. Upon arriving at Express service, he greeted me, checked me in, went over my maintenance needs, things to look for in the future, checked for any recalls & even suggested a car wash. He came by with the inspection report, went over everything & then came back to get me when the oil change was finished. I am extremely pleased with his care & concern & his follow through. More

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Outstanding Service The service department personnel is very professional, friendly and always willing to help answers any questions or concerns. The waiting area and re The service department personnel is very professional, friendly and always willing to help answers any questions or concerns. The waiting area and restrooms are always clean. More

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Good Review Took my car in to get the brakes replaced. No issues and drop off and pick up was easy. I was able to use a coupon also that I located on the website Took my car in to get the brakes replaced. No issues and drop off and pick up was easy. I was able to use a coupon also that I located on the website which helped and there was no issues using it. More

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Debbie garrett We called nick twice from home. Never meant him b4 today.. What a wonderful soul n highly intelligent salesperson.. Besides nick being so wonderful n We called nick twice from home. Never meant him b4 today.. What a wonderful soul n highly intelligent salesperson.. Besides nick being so wonderful n highly knowledgeable in everything.. We felt quite fournunate to have this opportunity to do our business here.. Never have we been so very satisfied in spending our money..we plan on coming back in 4 months to buy a car.. Today we purchased a beautiful truck.. We thank the newton Nissan 4 being the best.. When u feel like home at a dealership n have all ur answers answered b4 u even ask u know,, your at the best ever More

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Top-Notch Service Advisor!! Chip Smith is a top-notch service advisor in my book. He listened to my concerns, scheduled a time for me to come in, welcomed me into the service are Chip Smith is a top-notch service advisor in my book. He listened to my concerns, scheduled a time for me to come in, welcomed me into the service area, got on the floor in the service area and looked underneath my vehicle to see if he could detect the problem. He then got in my vehicle for a ride to hear the noises coming from underneath my vehicle. Within 2-3 minutes down the road from the dealership, he was able to detect the noises I had been hearing for several weeks. We turned around and went back to service area. He wrote up it up with special notes to the mechanic who would work on my vehicle. He provided me a ride to a nearby Cracker Barrel while they diagnosed the problem. In about an hour they had found and fixed the problem. He sent a ride back to pick me up. What more can I say but THANK YOU!! More

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‘98 Maxima I’ve had my wife’s G37 serviced at this dealer regularly and lately my son’s ‘97 Maxima. His car had been having some idle problems recently and I wo I’ve had my wife’s G37 serviced at this dealer regularly and lately my son’s ‘97 Maxima. His car had been having some idle problems recently and I worked with Chip to have diagnostics run. They got back with me around noon same day and finished the work in a few hours. It runs like a top now and I’m thankful to the team for taking care of it, great job! More

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Great Pleasant experience happy that Nick brought truck up the minute we arrived. Liked the truck very much and fact that we could test drive it by oursel Pleasant experience happy that Nick brought truck up the minute we arrived. Liked the truck very much and fact that we could test drive it by ourselves. More

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Express Service Easy, quick & professional. Well organized to service numerous vehicles in minimum amount of time. The waiting area is well thought out with WiFi, ref Easy, quick & professional. Well organized to service numerous vehicles in minimum amount of time. The waiting area is well thought out with WiFi, refreshments, comfortable seating and informative media. More

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