Chloe Truglio | Page 2

Very clean and welcoming environment to bring your car and sit and wait until your service is finished. They are always willing to add coupons to bring down your price. Workers are very nice and easy to g and sit and wait until your service is finished. They are always willing to add coupons to bring down your price. Workers are very nice and easy to get along with. More

by neilybee Verified Customer Verified Customer

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Very knowledgeable service advisor. Thoroughly inspected the vehicle. Suggested service that would keep the 2022 CRV running in tip top shape. Thoroughly inspected the vehicle. Suggested service that would keep the 2022 CRV running in tip top shape. More

by tyronet138 Verified Customer Verified Customer

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I sincerely thank Ms. Chloe Truglio for her consistent care and attention to both my Honda Pilot and me. During a recent emergency, she was able to accommodate me that eve Chloe Truglio for her consistent care and attention to both my Honda Pilot and me. During a recent emergency, she was able to accommodate me that evening and provided a loaner vehicle while my Pilot was being serviced. My heartfelt appreciation to her and the service mechanics for ensuring my car runs smoothly and remains safe. More

by grisselleh21 Verified Customer Verified Customer

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Well designed, spacious, and clean waiting area. Highly skilled and caring technicians. Special thanks to service adviser Chloe for accurate estimate of wait time, clear description of unanticipat Highly skilled and caring technicians. Special thanks to service adviser Chloe for accurate estimate of wait time, clear description of unanticipated services needed and why, and excellent customer support. More

by lemgate65 Verified Customer Verified Customer

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fast & easy. my experience was pleasant. fast and simple. she kept me informed the entire time. I would recommend people to this honda. my experience was pleasant. fast and simple. she kept me informed the entire time. I would recommend people to this honda. More

by amandarosario0719 Verified Customer Verified Customer

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Parts manager tried to change me more than double the price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming price for an axel assembly. When I researched the part online he then tried to tell me that it wasn’t an “Original Honda Part” even after confirming that part number matched perfectly. I had to push and ended up “making a deal” with him to charge me $800 for the part when the msrp on that part was about $730. The original quote they gave me was in the amount $1650 for the part alone. Add that to the labor and other service costs and taxes the total amount I owed was in about $2300 give or take. And they were going to generously apply a military discount.(how nice). I didn’t think I would need to negotiate the cost of a part on my car before bringing it in for service bro wanted to charge me like I was buying a new car. Mind you it’s a type r so the cost is already inflated but xxxx that was some egregious xxxx. “I’m here to make money” was his exact words on the phone. I mean I get it’s a business but have some conscience if the price was somewhat comparable I’d let it slide but more than double is what they went for. Crazy stuff man. Never again. I will say though turn around was good Chloe was great and the technicians that handles the car and that I spoke to was great I appreciate them. But overall yall need to get it together over there and stop ripping people off More

by Giovannifenton Verified Customer Verified Customer

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Liberty Honda Continues To Be Completely Professional In Customer Care. I’m Very Satisfied With Liberty Honda Service. Customer Care. I’m Very Satisfied With Liberty Honda Service. More

by KENROYSERGEANT41 Verified Customer Verified Customer

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Always trust Honda dealership. I had to go back to get some items adjusted but overall good service I had to go back to get some items adjusted but overall good service More

by SUSAN112MARO Verified Customer Verified Customer

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Chloe was very professional upon arrival and was very informative and attentive! Would recommend! Thank you, Chloe! informative and attentive! Would recommend! Thank you, Chloe! More

by cnisyrios Verified Customer Verified Customer

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1. This Dealer rater survey is terrible. Have attempted 3 times on phone app only to be shut out. 25 year customer and feel the last couple years service quality has decreased. In the past all of my rat 3 times on phone app only to be shut out. 25 year customer and feel the last couple years service quality has decreased. In the past all of my ratings have always been 5 star. Present 2025 Pilot and has been disappointing as well. Most recently I had to replace the brake rotors at 32K. Told they over heated. I have not changed my driving habits so I am unsure how that could of happened due to driver error. Other issues wheel bearing, replacement and wheel alinement. More

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