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Chloe Truglio
Chloe Truglio at Liberty Honda

Chloe Truglio

Service Advisor

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
686 Reviews
4.8

686 Reviews

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686 Reviews of Chloe Truglio

October 30, 2025

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Employee Rating

From reception through the technicians, the service was fast, friendly, and clearly explained to me! Thank you! More

by mharris817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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October 29, 2025

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Very understanding and well-organized. Very friendly and understanding. Work on the vehicle was very good. And they explained everything to what they did to the vehicle More

by edarkstar007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Mary Gonsalves, Mark Fleming, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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Oct 30, 2025

Liberty Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 26, 2025

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Employee Rating

This dealership is a well oiled establishment, in which it is well managed by considerate, and qualified staff, that makes it a treat to patronage... More

by Nahsir
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelly Justiniano

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Oct 26, 2025

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

October 24, 2025

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Employee Rating

Chloe was professional, pleasant and had great follow through. She clearly explained the issues and politely answered my questions. It was a pleasure to work with her. More

by MAORKINS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: I believe his name was Joe -head mechanic maybe. He was great!

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Oct 24, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 23, 2025

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I don’t trust anything they say about my vehicle and the manager is just as bad. More

by Nicolegiannelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nelly Justiniano

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Oct 26, 2025

Liberty Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 23, 2025

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Great experience. Chloe was super helpful and professional! Thank you for making my car repair a satisfying experience. More

by bellemaretm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2025

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

October 22, 2025

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Employee Rating

Knowledgeable, courteous, very professional, honest service coordinator. most importantly I trust you are truthful regarding my car's service requirements. More

by DMELENSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Liberty Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 22, 2025

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This dealership is always well organized and helpful . I feel like I can trust them . More

by Samanthaallegro290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

October 17, 2025

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Employee Rating

Chloe is always available to answer questions and explain what is going on. Chloe is the reason I go to liberty honda. More

by Jfbowen033
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

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Oct 17, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2025

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Employee Rating

They went above and beyond to help get my car repaired and were a big help with dealing with the warranty company! More

by BCOX20296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Matthew Falcon, Chandler Boutin, Nelly Justiniano, Svetlana Reish

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Oct 10, 2025

Liberty Honda responded

Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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