Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

Contact Me
4.9
420 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 8 mos

Industry Experience

24 yrs, 5 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

420 Reviews

Write a Review

420 Reviews of Chris Adams

July 02, 2026

Dealership Rating
Employee Rating

Best place to get a car serviced. I love getting my car worked on at the dealership More

by DB623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 02, 2026

Dealership Rating
Employee Rating

Efficient repair for a recall while I waited. Comfortable waiting room. Clean bathrooms. Easy enough! More

by CARRIECARPENTERCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2026

Dealership Rating
Employee Rating

Fantastic service department! Chris, Carri were on top of it as always to make sure my concerns were properly dealt with. Jim and Mike are also pleasant to in the service departme More

by Esther
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, James Pena , Carri in service*****

June 26, 2026

Dealership Rating
Employee Rating

The entire dealership - sales, service and management - is committed to total customer satisfaction. Alfa Romeo is a very unique and amazing automobile and Alfa Romeo Strongsville and its team of dedicate More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo , Doug Friedman and Ray, Parts Manager and Michael in Service

Jul 02, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Kent, Thank you for this awesome 5 star review! We appreciate the kind words! We're dedicated to providing top level services and glad that we've been able to provide this for you. Thanks again and and we look forward to being here for you whenever you need us!

June 25, 2026

Dealership Rating
Employee Rating

I called the dealership wanting to have tires checked as I had a vibration, they fit me into schedule quick. Very helpful More

by BMGOINS1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Alfa Romeo Fiat of Strongsville responded

Hi BMGOINS1107, Thank you for this 5 star review! We're glad that Chris was able to take care of your service needs quickly. Thanks again and and we look forward to being here for you whenever you need us!

June 16, 2026

Dealership Rating
Employee Rating

Great service as always! The team is friendly and professional. My service was completed on time and within the expected estimated cost. Would recommend. More

by NKLPKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carri N Janke

Jul 02, 2026

Alfa Romeo Fiat of Strongsville responded

Hi NKLPKL, Thank you for the 5 star review! We're glad that our service team is able to provide a great experience for you! We appreciate your patronage and we look forward to being here for you whenever you need us!

June 01, 2026

Dealership Rating
Employee Rating

We were taking delivery of a new Guilia but noted during the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved a More

by THESCHOENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pena

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi THESCHOENS, Thank you for this five star review! We're glad that we were able to address the service issue quickly and that Kylie was able to address your concerns. We appreciate your patronage and hope you love your new Alfa!

May 30, 2026

Dealership Rating
Employee Rating

Great place to buy a car or get one serviced. I would definitely be back to let them service my car anytime More

by DB623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi DB623, Thank you for this five star review! We appreciate your patronage, look forward to helping in the future and hope you love your Alfa!

May 14, 2026

Dealership Rating
Employee Rating

Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More

by HKRISUCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi HKRISUCF, Thank you for the 5 star review and the kind words! We're doing our best to achieve shorter schedule times. We appreciate your patronage and look forward to helping in the future!

May 13, 2026

Dealership Rating
Employee Rating

The staff and team in the service department were very accommodating and went above and beyond to help me with any issues I had. I would highly recommend them! More

by mrugg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi mrugg14 Thank you for the 5 star review! Glad to hear we were able to address all your concerns.

1
...

Dealership Inventory (104 Vehicles)

used 2022 Alfa Romeo Stelvio car, priced at $25,398
2022 Alfa Romeo Stelvio
used
Vulcano Black Metallic exterior
Automatic
All-wheel Drive
used 2023 Alfa Romeo Stelvio car, priced at $31,578
2023 Alfa Romeo Stelvio
used
Alfa White exterior
Automatic
All-wheel Drive
new 2026 Alfa Romeo Tonale car, priced at $45,595
2026 Alfa Romeo Tonale
new
Alfa Black exterior
Automatic
All-wheel Drive
new 2026 Alfa Romeo Tonale car, priced at $46,583
2026 Alfa Romeo Tonale
new
Rosso Brera exterior
Automatic
All-wheel Drive
new 2026 Alfa Romeo Giulia car, priced at $48,415
2026 Alfa Romeo Giulia
new
Milano White exterior
Automatic
All-wheel Drive
used 2019 Chevrolet Malibu car, priced at $12,396
2019 Chevrolet Malibu
used
Shadow Gray Metallic exterior
Automatic
Front-wheel Drive