Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
414 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 7 mos

Industry Experience

24 yrs, 4 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

414 Reviews

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414 Reviews of Chris Adams

June 01, 2026

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Employee Rating

We were taking delivery of a new Guilia but noted during the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved a More

by THESCHOENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pena

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi THESCHOENS, Thank you for this five star review! We're glad that we were able to address the service issue quickly and that Kylie was able to address your concerns. We appreciate your patronage and hope you love your new Alfa!

May 30, 2026

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Great place to buy a car or get one serviced. I would definitely be back to let them service my car anytime More

by DB623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi DB623, Thank you for this five star review! We appreciate your patronage, look forward to helping in the future and hope you love your Alfa!

May 14, 2026

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Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More

by HKRISUCF
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi HKRISUCF, Thank you for the 5 star review and the kind words! We're doing our best to achieve shorter schedule times. We appreciate your patronage and look forward to helping in the future!

May 13, 2026

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The staff and team in the service department were very accommodating and went above and beyond to help me with any issues I had. I would highly recommend them! More

by mrugg14
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo

Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi mrugg14 Thank you for the 5 star review! Glad to hear we were able to address all your concerns.

April 26, 2026

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Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available More

by JOESBEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi JOESBEE, Thank you so much for the great review! We’re really glad we could answer all your questions and make the process easy for you. We can’t wait to help you with your next lease as well! We appreciate your patronage and look forward to seeing you in the future, enjoy the new Alfa!

April 14, 2026

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Just beyond anything I expected! Everyone tried to help so much! You can tell they work as a great team! I truly appreciate everyone’s effort! More

by HLA415
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Recommend Dealer
Yes

April 05, 2026

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The service was exceptional as always. Chris went above and beyond to take care of my needs! More

by jamieqsands
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi jamieqsands, Thank you for this 5 star review! We appreciate your patronage and look forward to seeing you in the future.

March 31, 2026

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Employee Rating

Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak More

by AlfaWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi AlfaWill, Thank you for this awesome review! We take pride in making everyone feel valued, respected and unpressured, and we're glad that you took notice! We truly appreciate your patronage and look forward to seeing you in the future.

March 26, 2026

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This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. More

by smw39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi smw39, Thank you for this awesome review! We appreciate your continued patronage! We hope you love your newest Alfa Romeo, #3!

March 21, 2026

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Employee Rating

Some helpful people working here, some unhelpful too. Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things ri More

by ERICWAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ERICWAIS, We're sorry that your sunroof wasn't working upon delivery and that you didn't receive the quick answers you were looking for. However, I am glad that our service department was able to right the ship for you. We strive for perfection but fell short here and as always we learn and improve. We do hope you love your new Alfa for years to come. If you would like to discuss further please fee free to call one our sales managers Mike or Joe at 440-334-2155.

Apr 11, 2026

ERICWAIS responded

To anyone reading this dealer's response -- the car was delivered with a non working sunroof. Luckily, I opted for the extended factory warranty. Getting it fixed will take some time, but this dealer is agreeing to pay for the associated deductible.

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