Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
412 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 6 mos

Industry Experience

24 yrs, 3 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

412 Reviews

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412 Reviews of Chris Adams

May 14, 2026

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Employee Rating

Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More

by HKRISUCF
Service Price Transparency
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Recommend Dealer
Yes

May 13, 2026

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The staff and team in the service department were very accommodating and went above and beyond to help me with any issues I had. I would highly recommend them! More

by mrugg14
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Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo

April 26, 2026

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Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available More

by JOESBEE
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Apr 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi JOESBEE, Thank you so much for the great review! We’re really glad we could answer all your questions and make the process easy for you. We can’t wait to help you with your next lease as well! We appreciate your patronage and look forward to seeing you in the future, enjoy the new Alfa!

April 14, 2026

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Just beyond anything I expected! Everyone tried to help so much! You can tell they work as a great team! I truly appreciate everyone’s effort! More

by HLA415
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Recommend Dealer
Yes

April 05, 2026

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The service was exceptional as always. Chris went above and beyond to take care of my needs! More

by jamieqsands
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Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi jamieqsands, Thank you for this 5 star review! We appreciate your patronage and look forward to seeing you in the future.

March 31, 2026

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Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak More

by AlfaWill
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi AlfaWill, Thank you for this awesome review! We take pride in making everyone feel valued, respected and unpressured, and we're glad that you took notice! We truly appreciate your patronage and look forward to seeing you in the future.

March 26, 2026

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This was my third purchase from Doug and second from Alfa Strongsville. Their sales and service teams are top notch and I highly recommend. More

by smw39
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Recommend Dealer
Yes
May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi smw39, Thank you for this awesome review! We appreciate your continued patronage! We hope you love your newest Alfa Romeo, #3!

March 21, 2026

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Some helpful people working here, some unhelpful too. Car was delivered with a non functioning sunroof a few weeks ago and Chris (service manager) has been great and is currently trying to make things ri More

by ERICWAIS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ERICWAIS, We're sorry that your sunroof wasn't working upon delivery and that you didn't receive the quick answers you were looking for. However, I am glad that our service department was able to right the ship for you. We strive for perfection but fell short here and as always we learn and improve. We do hope you love your new Alfa for years to come. If you would like to discuss further please fee free to call one our sales managers Mike or Joe at 440-334-2155.

Apr 11, 2026

ERICWAIS responded

To anyone reading this dealer's response -- the car was delivered with a non working sunroof. Luckily, I opted for the extended factory warranty. Getting it fixed will take some time, but this dealer is agreeing to pay for the associated deductible.

March 05, 2026

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Doug was wonderful, made the process super easy. I knew what I wanted & where I wanted to be in terms of cost. Got me in & out in under an hour & a half too which was awesome. More

by Frostkian
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 25, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Frostkian, Thank you for this wonderful review! We appreciate your patronage and we hope your loving the Benz!

February 23, 2026

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Employee Rating

First Off Alfa Romeo Of Strongsville Is Always The Cleanest And Presentable Of Dealerships I've Been To Each And Every Time And Open For Business. Doug Is Professional Detailed Diligent Thoroughly Kno More

by Brandon Hargett
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

Feb 26, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Brandon Hargett Thank you for the kind words! We appreciate your patronage and hope you're loving the Alfa!

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