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Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
434 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 10 mos

Industry Experience

24 yrs, 7 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

434 Reviews

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434 Reviews of Chris Adams

September 04, 2026

Dealership Rating
Employee Rating

Problem not fixed after waiting MONTHS for an appointment. I have purchased 4 Alfa Romeo cars and will not be purchasing a fifth. More

by G Zavarella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Michael DeSalvo, Doug Friedman, Joe Killiany, James Pena

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September 04, 2026

Dealership Rating
Employee Rating

The ease of service is the biggest plus. I appreciate Mike always taking care of my cars! More

by LVOLPINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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September 02, 2026

Dealership Rating
Employee Rating

Very prompt always very determined to solve any problem I have in any department I will always and forever recommend the Alfa Romeo Strongsville in Ohio. More

by VANESSA_LEMAIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, James Pena, Rob Chizmar

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Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi VANESSA_LEMAIRE Thank you for this thoughtful 5 star review! We're glad that the staff is able to provide the level of service you deserve! We hope you continue loving your Alfa Romeo and we look forward to seeing you next time!

August 26, 2026

Dealership Rating
Employee Rating

Easy to schedule. Appreciative of recommendations and quick service. Will be back for future maintenance More

by ljiascone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi ljiascone Thank you for this 5 star review! We appreciate your patronage and look forward to seeing you next time!

August 25, 2026

Dealership Rating
Employee Rating

always pleasant. always responsive. always professional. good, simple explanations for the services required. for such a busy service department they do a great job o More

by UBERMOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie

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Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi UBERMOUSE Thank you for this thoughtful review! We appreciate your patronage and are glad to provide the professional experience you've come to expect! We hope you continue to love your Alfa!

August 22, 2026

Dealership Rating
Employee Rating

I thought they were very, very good and the service manager thank you Jim for what you did and I just was very happy with the service department More

by WACKYREEVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi WACKYREEVES Thank you for this excellent review! We're glad that Jim was able to help you and the rest of the department were able to provide a high level of service for you. We hope you love your FIAT and we will see you again!

August 22, 2026

Dealership Rating
Employee Rating

One again a painless and satisfying experience with Carrie, Chris and Jim. Oil change, tire rotation, ac & battery check. In and out in 90 minutes. More

by MARCABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MARCABRAHAM Thank you for this thoughtful review! We are glad that the crew was able to provide the level of service you deserve and we hope you continue to enjoy your FIAT!

August 20, 2026

Dealership Rating
Employee Rating

Got my oil changed. They got me in early ahead of my appointment time. Dealership waiting room was a pleasant experience. More

by MICHAEL.R.NAKON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi MICHAEL.R.NAKON Thank you for this 5 star review! We appreciate your patronage. We know waiting isn't fun and so we're glad to keep the environment pleasant. Hope you're loving your Alfa Romeo!

August 13, 2026

Dealership Rating
Employee Rating

This was my last service visit for my leased 2024 Tonale. . Lease expires in October and I’m already talking about next vehicle from this dealership and amazing team!! More

by Paulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Killiany, Kylie Jenkins

Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi Paulette Thank you for this excellent 5 star review! We appreciate your patronage and look forward to helping you with your next selection!

August 12, 2026

Dealership Rating
Employee Rating

The service department is always courteous. Although I'm there for service I always feel very comfortable while I wait. More

by NICHOLED2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 03, 2026

Alfa Romeo Fiat of Strongsville responded

Hi NICHOLED2776 Thank you for this 5 star review! We are glad that we can make your stay comfortable and we hope you love your Alfa Romeo!

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