Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

Contact Me
4.9
364 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

7 yrs, 7 mos

Industry Experience

23 yrs, 4 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

364 Reviews

Write a Review

364 Reviews of Chris Adams

June 09, 2025

Dealership Rating
Employee Rating

Chris is the best Service Manager in town! Everything was perfect, as usual! The dealership is very committed to its customers! More

by DB623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

Alfa Romeo Fiat of Strongsville responded

Hi DB623, Thank you for the awesome review! Enjoy your Alfa!

June 06, 2025

Dealership Rating
Employee Rating

Impressively quick and efficient service visit. The staff was great and provided professional service, overall it was a great experience. More

by amilovani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

Jun 09, 2025

Alfa Romeo Fiat of Strongsville responded

Hi amilovani, Thank you for your patronage and this excellent review! Hope you continue to enjoy your Alfa!

May 28, 2025

Dealership Rating
Employee Rating

Besides being professional, and additionally friendly and helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen More

by yaxtj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi yaxtj, Thank you for your patronage, especially from the other side of Ohio! Thanks for this excellent 5 star review! Hope you are enjoying your new Alfa!

May 14, 2025

Dealership Rating
Employee Rating

First time there for service. They checked out the problem and took care of it. More

by PHILC2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi PHILC2, Thank you for choosing us for service and for leaving this kind review!

May 12, 2025

Dealership Rating
Employee Rating

Great service. Truly appreciate the home pick up! Fair pricing. Everyone I spoke with and the drivers were excellent. More

by wrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone I spoke with on the phone, the drivers who picked up and dropped off car

May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi wrl, Thank you for your patronage and this excellent review!

May 03, 2025

Dealership Rating
Employee Rating

Excellent service Responsive to customer requests Efficient and explains costs and alternatives Costs ok for a dealer More

by rsegraves3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi rsegraves3, Thank you for servicing your Alfa with us and for these kind words!

April 11, 2025

Dealership Rating
Employee Rating

Worst dealership don't stand behind thier product and treat the customer like trash after the sale had many problems with my vehicle and no help what's so ever just constant lies and excuses from the sta More

by tommydeal66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Gray

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

I don't see a Tommy Deal in our database so I do not know what kind of problem you're having. Please call one of our sales managers Mike or Joe to discuss your issues at 440-334-2155. Thank you.

March 26, 2025

Dealership Rating
Employee Rating

Had the drive 60 miles to get and oil change on a car with only 7200 miles!! Your service was excellent, but there should be some kind of effort to make up to customers that buy your vehicles and end up More

by lstuart551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

lstuart551, thank you for your patronage and kind words! We have expressed your service concerns with Alfa Romeo corporate.

March 09, 2025

Dealership Rating
Employee Rating

Doug was proactive with his numerous postcards and I Ppreciate the attention. I've also use your service depth. T on program a fob. Very nice. More

by martymouse1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2025

Dealership Rating
Employee Rating

Amazing customer service and service and sales made the purchasing process quite easy. Thank you, Kylie! More

by kspenc19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (159 Vehicles)

used 2024 Alfa Romeo Tonale car, priced at $33,170
2024 Alfa Romeo Tonale
used
Alfa White exterior
Automatic
All-wheel Drive
new 2025 Alfa Romeo Tonale car, priced at $55,625
2025 Alfa Romeo Tonale
new
Grigio Ascari Metallic exterior
Automatic
All-wheel Drive
new 2025 Alfa Romeo Tonale car, priced at $52,125
2025 Alfa Romeo Tonale
new
Alfa Rosso exterior
Automatic
All-wheel Drive
new 2025 Alfa Romeo Tonale car, priced at $53,625
2025 Alfa Romeo Tonale
new
Alfa Rosso exterior
Automatic
All-wheel Drive
new 2023 FIAT 500X car, priced at $28,300
2023 FIAT 500X
new
Italia Blue exterior
Automatic
All-wheel Drive
new 2024 Alfa Romeo Tonale car, priced at $51,950
2024 Alfa Romeo Tonale
new
Misano Blue Metallic exterior
Automatic
All-wheel Drive