Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
361 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

7 yrs, 6 mos

Industry Experience

23 yrs, 3 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

361 Reviews

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361 Reviews of Chris Adams

May 14, 2025

Dealership Rating
Employee Rating

First time there for service. They checked out the problem and took care of it. More

by PHILC2
Service Price Transparency
Service Communication
Recommend Dealer
Yes

May 12, 2025

Dealership Rating
Employee Rating

Great service. Truly appreciate the home pick up! Fair pricing. Everyone I spoke with and the drivers were excellent. More

by wrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone I spoke with on the phone, the drivers who picked up and dropped off car

May 03, 2025

Dealership Rating
Employee Rating

Excellent service Responsive to customer requests Efficient and explains costs and alternatives Costs ok for a dealer More

by rsegraves3
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

April 11, 2025

Dealership Rating
Employee Rating

Worst dealership don't stand behind thier product and treat the customer like trash after the sale had many problems with my vehicle and no help what's so ever just constant lies and excuses from the sta More

by tommydeal66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Gray

Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

I don't see a Tommy Deal in our database so I do not know what kind of problem you're having. Please call one of our sales managers Mike or Joe to discuss your issues at 440-334-2155. Thank you.

March 26, 2025

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Had the drive 60 miles to get and oil change on a car with only 7200 miles!! Your service was excellent, but there should be some kind of effort to make up to customers that buy your vehicles and end up More

by lstuart551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2025

Alfa Romeo Fiat of Strongsville responded

lstuart551, thank you for your patronage and kind words! We have expressed your service concerns with Alfa Romeo corporate.

March 09, 2025

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Employee Rating

Doug was proactive with his numerous postcards and I Ppreciate the attention. I've also use your service depth. T on program a fob. Very nice. More

by martymouse1956
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 28, 2025

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Employee Rating

Amazing customer service and service and sales made the purchasing process quite easy. Thank you, Kylie! More

by kspenc19
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

February 26, 2025

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It took the dealership 3 hrs to fix a recall and do an oil change. More

by joeandamy97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 20, 2025

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Chris was amazing! He was thorough and looked at every last detail to ensure car was running smoothly. More

by lui361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 08, 2025

Dealership Rating
Employee Rating

First, my car was in the shop for 3 weeks - and come to find out it was just an oil chnage. (along with a recall for side-airbags... that I never knew about.) Finally have my car back - after this $150 oil More

by XIANAARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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