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Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
396 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 2 mos

Industry Experience

23 yrs, 11 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

396 Reviews

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396 Reviews of Chris Adams

January 15, 2026

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Employee Rating

Fantastic team. They are a very busy shop so plan ahead making your appointment. Great service !!! More

by Johnnyohio
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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January 08, 2026

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The whole experience was fast and easy. I have leased numerous vehicles from this dealership. More

by STN017
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, James Pena

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December 22, 2025

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Employee Rating

The service department is the best! I would absolutely recommend this dealship to anyone interested in an Alfa Romeo More

by KPARIDON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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December 18, 2025

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The service department is always courteous and answers all my questions. They are knowledgeable and it is clean. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman

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December 12, 2025

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Employee Rating

THEY DID A GREAT JOB JIM O WAS A PLEASURE TO WORK WITH THANKS SO MUCH More

by INCEEKONOPKAS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2025

Alfa Romeo Fiat of Strongsville responded

Hi INCEEKONOPKAS, Thank you for this 5 star review! We appreciate the kind words and your patronage!

November 20, 2025

Dealership Rating
Employee Rating

Doug was amazing answered all my questions and got me the payment I wanted. 100% recommend Doug and Alfa Strongsville. More

by drayghost5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, Joe Killiany, James Pena , Douglas Friedman

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Dec 02, 2025

Alfa Romeo Fiat of Strongsville responded

Hi drayghost5, Thank you for your patronage and for taking the time to leave this review! We hope you love your Afla!

November 17, 2025

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Employee Rating

The people in the service dept. are always friendly, professional, and knowledgeable. I have a lot of confidence in their skill. More

by KAREN_KELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2025

Alfa Romeo Fiat of Strongsville responded

Hi KAREN_KELL Thank you for your patronage and for this excellent review!

November 17, 2025

Dealership Rating
Employee Rating

The people in the service dept. are always friendly, professional, and knowledgeable. I have a lot of confidence in their skill. More

by KAREN_KELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2025

Alfa Romeo Fiat of Strongsville responded

Hi KAREN_KELL Thank you for your patronage and for this excellent review!

November 17, 2025

Dealership Rating
Employee Rating

The people in the service dept. are always friendly, professional, and knowledgeable. I have a lot of confidence in their skill. More

by KAREN_KELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Alfa Romeo Fiat of Strongsville responded

Hi KAREN_KELL Thank you for taking the time to write this awesome review!

November 14, 2025

Dealership Rating
Employee Rating

Purchased a used a car. Excellent Service! Great overall experience. The staff was very professional and informative. Gave me a rental while my car was car was in service. C More

by SJBARRY57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins, James Pena

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Nov 17, 2025

Alfa Romeo Fiat of Strongsville responded

Hi SJBARRY57 Thank you for taking the time to write this 5 star review! We appreciate it and hope you love your Mazda!

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