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Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams | Page 2

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
426 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs, 9 mos

Industry Experience

24 yrs, 6 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

426 Reviews

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426 Reviews of Chris Adams

June 25, 2026

Dealership Rating
Employee Rating

I called the dealership wanting to have tires checked as I had a vibration, they fit me into schedule quick. Very helpful More

by BMGOINS1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 02, 2026

Alfa Romeo Fiat of Strongsville responded

Hi BMGOINS1107, Thank you for this 5 star review! We're glad that Chris was able to take care of your service needs quickly. Thanks again and and we look forward to being here for you whenever you need us!

June 16, 2026

Dealership Rating
Employee Rating

Great service as always! The team is friendly and professional. My service was completed on time and within the expected estimated cost. Would recommend. More

by NKLPKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carri N Janke

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Jul 02, 2026

Alfa Romeo Fiat of Strongsville responded

Hi NKLPKL, Thank you for the 5 star review! We're glad that our service team is able to provide a great experience for you! We appreciate your patronage and we look forward to being here for you whenever you need us!

June 01, 2026

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Employee Rating

We were taking delivery of a new Guilia but noted during the test drive that the brakes were a bit off. Our sales rep (Kylie Jenkins) got the service department on it immediately. The problem was solved a More

by THESCHOENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pena

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Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi THESCHOENS, Thank you for this five star review! We're glad that we were able to address the service issue quickly and that Kylie was able to address your concerns. We appreciate your patronage and hope you love your new Alfa!

May 30, 2026

Dealership Rating
Employee Rating

Great place to buy a car or get one serviced. I would definitely be back to let them service my car anytime More

by DB623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi DB623, Thank you for this five star review! We appreciate your patronage, look forward to helping in the future and hope you love your Alfa!

May 14, 2026

Dealership Rating
Employee Rating

Everything went great customer service was great. Everyone was really good to deal with. I just wish they had more service techs so that I could make my appointment sooner More

by HKRISUCF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Joe Killiany, James Pena

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Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi HKRISUCF, Thank you for the 5 star review and the kind words! We're doing our best to achieve shorter schedule times. We appreciate your patronage and look forward to helping in the future!

May 13, 2026

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Employee Rating

The staff and team in the service department were very accommodating and went above and beyond to help me with any issues I had. I would highly recommend them! More

by mrugg14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo

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Jun 04, 2026

Alfa Romeo Fiat of Strongsville responded

Hi mrugg14 Thank you for the 5 star review! Glad to hear we were able to address all your concerns.

April 26, 2026

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Employee Rating

Great service answer all the questions can’t wait to lease my next car hopefully the new Stelio will be available More

by JOESBEE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, James Pena

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Apr 27, 2026

Alfa Romeo Fiat of Strongsville responded

Hi JOESBEE, Thank you so much for the great review! We’re really glad we could answer all your questions and make the process easy for you. We can’t wait to help you with your next lease as well! We appreciate your patronage and look forward to seeing you in the future, enjoy the new Alfa!

April 14, 2026

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Employee Rating

Just beyond anything I expected! Everyone tried to help so much! You can tell they work as a great team! I truly appreciate everyone’s effort! More

by HLA415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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April 05, 2026

Dealership Rating
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The service was exceptional as always. Chris went above and beyond to take care of my needs! More

by jamieqsands
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi jamieqsands, Thank you for this 5 star review! We appreciate your patronage and look forward to seeing you in the future.

March 31, 2026

Dealership Rating
Employee Rating

Alfa Romeo Fiat of Strongsville treated me like a valued customer from the very first contact. They worked with me and gave me a fair deal on a new Alfa Romeo that I am very happy with, and continue to mak More

by AlfaWill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Kylie Jenkins, James Pena, Rob Chizmar

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May 12, 2026

Alfa Romeo Fiat of Strongsville responded

Hi AlfaWill, Thank you for this awesome review! We take pride in making everyone feel valued, respected and unpressured, and we're glad that you took notice! We truly appreciate your patronage and look forward to seeing you in the future.

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