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Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
367 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

7 yrs, 8 mos

Industry Experience

23 yrs, 5 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

367 Reviews

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367 Reviews of Chris Adams

July 03, 2025

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Employee Rating

Everything was done quickly and my car was returned sparkling clean. The staff was friendly and courteous. More

by CherylK
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Recommend Dealer
Yes
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June 24, 2025

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Everything was done to my satisfaction. I will bring my car here again when I need to. More

by GEISINGERJR
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Recommend Dealer
Yes
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June 22, 2025

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We had outstanding service from Chris. He is definitely customer-oriented. Explained out situation with our hybrid Tonale. Thanks, Chris! More

by bkpoltis
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Service Time
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Recommend Dealer
Yes
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June 13, 2025

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Always on time always very accommodating, very friendly and excellent service! I will always return to this dealer!! More

by MJPLHKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, James Pena, Hannah Ashley

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Jun 18, 2025

Alfa Romeo Fiat of Strongsville responded

Hi MJPLHKEEPER, Thank you for this 5 star review and for your patronage! Keep loving your Alfa!

June 09, 2025

Dealership Rating
Employee Rating

Chris is the best Service Manager in town! Everything was perfect, as usual! The dealership is very committed to its customers! More

by DB623
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Workmanship
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Recommend Dealer
Yes
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Jun 09, 2025

Alfa Romeo Fiat of Strongsville responded

Hi DB623, Thank you for the awesome review! Enjoy your Alfa!

June 06, 2025

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Employee Rating

Impressively quick and efficient service visit. The staff was great and provided professional service, overall it was a great experience. More

by amilovani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins

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Jun 09, 2025

Alfa Romeo Fiat of Strongsville responded

Hi amilovani, Thank you for your patronage and this excellent review! Hope you continue to enjoy your Alfa!

May 28, 2025

Dealership Rating
Employee Rating

Besides being professional, and additionally friendly and helpful, Hannah did everything to secure the exact car we wanted. Since we are in Cincinnati, we had some questions about how we could make it happen More

by yaxtj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, Joe Killiany, Kylie Jenkins, Leon Chea, James Pena, Hannah Ashley

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May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi yaxtj, Thank you for your patronage, especially from the other side of Ohio! Thanks for this excellent 5 star review! Hope you are enjoying your new Alfa!

May 14, 2025

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Employee Rating

First time there for service. They checked out the problem and took care of it. More

by PHILC2
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Recommend Dealer
Yes
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May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi PHILC2, Thank you for choosing us for service and for leaving this kind review!

May 12, 2025

Dealership Rating
Employee Rating

Great service. Truly appreciate the home pick up! Fair pricing. Everyone I spoke with and the drivers were excellent. More

by wrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Everyone I spoke with on the phone, the drivers who picked up and dropped off car

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May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi wrl, Thank you for your patronage and this excellent review!

May 03, 2025

Dealership Rating
Employee Rating

Excellent service Responsive to customer requests Efficient and explains costs and alternatives Costs ok for a dealer More

by rsegraves3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi rsegraves3, Thank you for servicing your Alfa with us and for these kind words!

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