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Chris Adams
Chris Adams at Alfa Romeo Fiat of Strongsville

Chris Adams

Service Director

Alfa Romeo Fiat of Strongsville

11800 Pearl Rd
Strongsville, OH 44136

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4.9
387 Reviews

Coming from a managerial position in the service end of dealerships, I have had the opportunity to help customers after the sale. Which is a hard to find trait in any sales professional. From the first phone call to the next vehicle your looking for, I understand how to facilitate solutions at anytime during the process of buying and ownership. I also fully understand the difference between used, and your NEW car/truck. A very hard to find ability on any sales force. Come see me for your next purchase, I look forward to the opportunity to earn your business!!

Dealership Experience

8 yrs

Industry Experience

23 yrs, 9 mos

Specialties & Trainings

I have held all positions in the automotive industry. Detail manager, service adviser, service manager, sales, finance.

4.9

387 Reviews

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387 Reviews of Chris Adams

November 14, 2025

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Employee Rating

Purchased a used a car. Excellent Service! Great overall experience. The staff was very professional and informative. Gave me a rental while my car was car was in service. C More

by SJBARRY57
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kylie Jenkins, James Pena

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November 06, 2025

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Employee Rating

Excellent service and customer support. Always on time and a comfortable waiting area. I trust the service department and they are an honest group More

by SUGARNANNYS
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Recommend Dealer
Yes
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November 01, 2025

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Staff were very nice. Waiting area was clean with snacks and coffee. Wait time was short. Would definitely recommend More

by lilflower61
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Workmanship
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Yes
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October 30, 2025

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This was a relatively simple recall fix, involving a software update. In and out within about 40 minutes. No complaints! More

by MARCABRAHAM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carri Janke

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Oct 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi MARCABRAHAM, Thank you for your patronage and this 5 star review!

October 16, 2025

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Employee Rating

A good service I love it even they clean your car at the end . They reset my oil light and assist me with all the questions More

by LAMSETTEFMOHAMED
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Service Time
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Recommend Dealer
Yes
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Oct 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi LAMSETTEFMOHAMED Thank you for your patronage and this nice review!

October 15, 2025

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Staff was very awesome Chris was very helpful I’m very grateful and satisfied with everything More

by Kenneth Thomas
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Workmanship
Service Time
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Recommend Dealer
Yes
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Oct 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Kenneth Thomas Thank you for this nice review and ongoing patronage!

October 12, 2025

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Employee Rating

Nice people. Took care of my issues in a timely fashion. It was a pleasure dealing with them. More

by JRBIKE
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Pena

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Oct 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi JRBIKE, Thank for your patronage and this 5 star review!

October 09, 2025

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Employee Rating

It is always easy to schedule an appointment. The staff is always friendly and professional. They work fast and efficiently to make the experience exceptional. More

by ME09DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael DeSalvo, Doug Friedman, James Pena

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Oct 30, 2025

Alfa Romeo Fiat of Strongsville responded

Hi ME09DB, Thank you for this 5 star review and patronage!

October 07, 2025

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Employee Rating

I had avery positive experience and would definitely return for any needed repairs. Love the service. More

by KATRN62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2025

Alfa Romeo Fiat of Strongsville responded

Hi KATRN62, Thank you for this 5 star review!

October 07, 2025

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Employee Rating

Doug was a great guy and went out of his way to take care of me and to get the deal done as easily as possible. More

by Mike_reeser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Friedman, Kylie Jenkins, James Pena

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Oct 22, 2025

Alfa Romeo Fiat of Strongsville responded

Hi Mike_reeser, Thank you for this 5 star review and the kind words! Enjoy your new Giulia!

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