Chris Burns | Page 18

terrible cutomer serice and dont waist your time with servc terrible service dept. never answer the phone. always get a voice mail terrible customer service always speaking to a recording and a phone tree gir terrible service dept. never answer the phone. always get a voice mail terrible customer service always speaking to a recording and a phone tree girl. No personal touch what so ever highly disappointed in the dealership as a whole bad management More

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Honest and helpful dealer Chris Burns is someone you can trust will be honest and upfront with you and will help you get the car you both want and need. His staff always go the Chris Burns is someone you can trust will be honest and upfront with you and will help you get the car you both want and need. His staff always go the extra mile to help with even the little things that you wouldn't think of. More

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*outstanding customer service * We’ve been loyal Toyota customers (Tacoma-17 yrs & Highlander 10 yrs) needless to say we were a little apprehensive about switching to a Honda. Adam B We’ve been loyal Toyota customers (Tacoma-17 yrs & Highlander 10 yrs) needless to say we were a little apprehensive about switching to a Honda. Adam Bliss was very knowledgeable about the Accord’s features, specs, service, etc. I love my new Accord! If you’re for a car, we highly recommend Adam. He provides accurate information and exceptional customer service! More

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Finding the right new car My experience of selecting a new car at Honda of Columbia could not have been better. Features of the car ,and any questions I had were explained an My experience of selecting a new car at Honda of Columbia could not have been better. Features of the car ,and any questions I had were explained and answered in detail. The kindness and patience shown me was above and beyond! Thank you, gentlemen for your professionalism! Marie B. More

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Excellent My experience with the trading of two vehicles in for a new vehicle (Accord) and the upgrading of an 2013 Odyssey to 2015 was excellent. My experience with the trading of two vehicles in for a new vehicle (Accord) and the upgrading of an 2013 Odyssey to 2015 was excellent. More

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Wonderful customer service We were truly blown away by the friendly customer service we were provided. We were car shopping with two small children and everyone we interacted wi We were truly blown away by the friendly customer service we were provided. We were car shopping with two small children and everyone we interacted with made us and our children feel relaxed. They helped clean our messes and made it sound like no big deal. Our purchase was made late at night and we never felt rushed or that anything was too much to ask. When bringing the car back the following day we spent our afternoon in Chick Fil a down the road and the D'Warren brought our car there without telling us he was - which was so amazing! We were very much blown away with how easy and non-stressful buying this car was. Never felt buying pressure, no million phone calls asking when were returning. Loved the relaxed environment. More

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Great car, great experience. Ask for Matt Taylor! I strongly recommend Honda of Columbia to anyone looking for a new car or lease. My family and I have been loyal customers of this dealership for man I strongly recommend Honda of Columbia to anyone looking for a new car or lease. My family and I have been loyal customers of this dealership for many years; salesman Matt Taylor and manager Chris Burns have worked closely with us on many occasions to help us make smart decisions about our car purchases. Matt is knowledgeable, experienced, and a good listener--he takes into account his clients' needs and makes good, thoughtful recommendations. On the management side, Chris has excelled at helping my family identify lease terms and pricing that make sense for us. My first experience years ago with Matt and Chris went so well that I have recommended them to my immediate family--now my mom and sister both lease cars from Honda of Columbia, and yesterday I began my third consecutive lease! Honda offers incredible value for your dollar, and the good folks at Honda of Columbia are the best in the business. More

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Great Experience! My wife and I bought a new Pilot, and had such a great experience we came back for a used Accord! The staff were all very friendly, and didn't push us My wife and I bought a new Pilot, and had such a great experience we came back for a used Accord! The staff were all very friendly, and didn't push us at all. We had so many other bad experiences with dealers in the Columbia area that "pushed" us away. Honda of Columbia was like a breath of fresh air. They also served fresh baked cookies and popcorn and drinks free. Highly recommended!!! More

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Smooth New Car Purchase My experience working with Javier on my Accord purchase was excellent. He was very straight-forward and helpful. The entire process went very smooth My experience working with Javier on my Accord purchase was excellent. He was very straight-forward and helpful. The entire process went very smoothly and I'm pleased with the car. More

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Great Experience Matt made buying my car very easy. He was very honest when discussing the features of the car and I never felt like he was just trying to sell me som Matt made buying my car very easy. He was very honest when discussing the features of the car and I never felt like he was just trying to sell me something. The process was easy and everything was explained to me very well. I would definitely buy a car at Honda of Columbia again! The entire process was a bit lengthy, but I have experienced the same thing at other dealerships. I think it's just the nature of the process. Overall I would highly recommend them! More

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