Chris Caro

Wasting the customers time is a sin. Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly Wasting the customers time on their only day off is even worse. Gaudy Honda lets you book service appointments via their website and that's exactly what I did. I arrived 30 minutes early and patiently waited for a Service Rep to get me checked in etc. for a basic oil change. She proceeded to tell me she would not be able to get me checked in for 3 hours. 3 HOURS. I was at the dealership ON TIME, with an APPOINTMENT and I was told they overbooked. Overbooking is one thing, if it takes 3 hours just to check someone in for a BASIC OIL CHANGE you clearly do not know how to run a service department and should try another field for work. Is Gaudy going to pay for the gas it took for me to drive over? no. Is Gaudy going to compensate me for wasting the time it took to get there, to wait to be seen, and then leave me with nothing? no. I wasn't about to leave the car there just for them to tell me they could need to keep it overnight for a BASIC OIL CHANGE which is supposed to be covered under their own service agreement. I had other things to do on my only day off, and I wasn't going to risk it especially when they clearly cant handle the basics of scheduling management. So, in conclusion if you want to waste your ENTIRE day waiting to be seen for a BASIC OIL CHANGE let alone anything more complex, Gaudy Honda is the place to go! More

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I love this Honda Goudy dealer ship as I’ve experienced this dealership as for me all personal are very kind and helpful. this dealership as for me all personal are very kind and helpful. More

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I always have a great experience here, Neil is the best very helpful and kind very helpful and kind More

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The service is very friendly and the problems are explained in detail. I feel relieved. explained in detail. I feel relieved. More

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Very experienced staff and the best technicians around! I've been to other dealers that don't even come close! I've been to other dealers that don't even come close! More

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Sader and his team, including Leo and Manager always GIVE ME 120%❗️❗️ THEY are professional, nice, quick and love to keep me updated on my cars condition in the sevice shop...thank u sade and THANK U GOUDY H ME 120%❗️❗️ THEY are professional, nice, quick and love to keep me updated on my cars condition in the sevice shop...thank u sade and THANK U GOUDY HONDA❗️❗️❗️💋💋💋💋 More

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Everyone went above and beyond to get my car service done quickly after I expressed I needed to be at work at a certain time. quickly after I expressed I needed to be at work at a certain time. More

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The gentleman who helped me was super helpful. Got me in and out in less than 45 minutes. Really appreciate it. Got me in and out in less than 45 minutes. Really appreciate it. More

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Kate is exceptional! She went above and beyond along with Pete and David to meet my needs. I am very satisfied with Goudy Honda and their sales force and would recommend She went above and beyond along with Pete and David to meet my needs. I am very satisfied with Goudy Honda and their sales force and would recommend everyone to visit them. They are the only Dealership I visit over and over through the years. More

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The only issue I had was I had my appointment to drop off and I drove up the appointment line but I still waited a good 20 minutes before I was attended too Everything else went pretty smoothly and I drove up the appointment line but I still waited a good 20 minutes before I was attended too Everything else went pretty smoothly More

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