11 Reviews
Write a Review11 Reviews of Chris Chapman
March 23, 2024
Easy to deal with and really took care of me, Fast and straight forward. No issues straight forward. No issues More
Other Employees Tagged: Sergio Alvarez, Stephen Altvater , Emmanuel Alvarez
March 18, 2024
We bought a car from this dealer. The after service is awful. The sales guy we have been in contact with isn’t very knowledgeable. Before we bought this car, another sales guy kept ch The after service is awful. The sales guy we have been in contact with isn’t very knowledgeable. Before we bought this car, another sales guy kept changing price on us even after we agreed on a price. More
Other Employees Tagged: Micah Jenkinson , Zac
February 15, 2024
I purchased a used Subaru Outback and the sales portion and finance portion were handled excellently. Logan and Grace were very good and very down to Earth. I am not a fan of sales tactics and will walk and finance portion were handled excellently. Logan and Grace were very good and very down to Earth. I am not a fan of sales tactics and will walk out on a deal if someone tries tactics. I did not experience this at all with Groove Subaru. These ladies were relatable, helpful and I felt had my best interest at heart. The vehicle I purchased had several issues on the drive home and had to be towed back. There were several days between that and the ultimate decision to abandon this deal and look into other vehicles. While I was not happy with the communication during this period and expressed that animatedly, I will say that the people that I spoke to kept their composure and professionalism, even at the height of my frustration. Though I am unhappy with the way the first vehicle performed and the communication back to me regarding the issues, ultimately, Groove helped me to find a vehicle that I am very satisficed with and put together a deal that worked to my ultimate goal. Logan helped me through the second vehicle and never once did I feel as I was an inconvenience even though she essentially had to sell me a second time. Stephen handled the financial part of the second transaction and was also very professional. I'm frustrated that the road was bumpy, but in the end, the goal was accomplished and the staff here stayed professional. More
Other Employees Tagged: Sergio de Quesada, Grace Cahoj, Ron Baca, Logan Myers, Stephen Altvater
January 21, 2024
Professional, no nonsense, friendly and fast transaction. I went in knowing exactly what I wanted and how much I wanted to pay. Micah & Chris worked with me to a mutually beneficial deal. Micah is a rockstar I went in knowing exactly what I wanted and how much I wanted to pay. Micah & Chris worked with me to a mutually beneficial deal. Micah is a rockstar and as a prior salesman, I can absolutely say he plays zero games and is as friendly as it gets. More
Other Employees Tagged: Micah Jenkinson, Mai Sheath
October 22, 2023
I had a great experience buying my car here! It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodm It was more of a last minute ordeal when a friend had notified me Groove Subaru had a new outback in the trim I wanted. I was able work with Joe Rodman, and he was truly outstanding. He stayed late, was very knowledgeable, did not created a pressured environment and ultimately worked with the dealership to give me a great deal. He had a genuine understanding of what I needed and what I didn’t. Even during the purchasing process, he was very patient. Overall, I am thrilled with the car and the process was enjoyable. More
Other Employees Tagged: Sergio de Quesada, Joe Rodman, Morgan Beveridge, Esteban Gabriel Martorell Rios
September 16, 2023
Friendly staff, comfortable sales floor. I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up I did feel rushed through the process and had some issues with the first vehicle I bought. They were able to find me a vehicle I like and that is up to my standards in the end. More
Other Employees Tagged: Alexandra Collins, Esteban Gabriel Martorell Rios, Mai Sheath
August 16, 2023
Very helpful and extremely friendly. Got the car I was looking for, and they made that happen. Very happy with groove Subaru. Got the car I was looking for, and they made that happen. Very happy with groove Subaru. More
Other Employees Tagged: Andrew Smith, Sergio de Quesada, Logan Myers
August 12, 2023
If the give me money off my next car I will write 15 words here. words here. More
Other Employees Tagged: Dan Cassin, Andrew Smith, Sergio Alvarez, Sergio de Quesada, Joe Canny, Adrian Alkema, Andrew Franco, Tina Barber , Derek Bowers
July 04, 2023
Very sleazy experience. Every time we turned around they were trying to add more to the purchase price. Very unpleasant experience. Count your fingers after you shake th Every time we turned around they were trying to add more to the purchase price. Very unpleasant experience. Count your fingers after you shake their hand. DO NOT BUY HERE More
Other Employees Tagged: Grace Cahoj
May 30, 2023
Groove Subaru quickly accommodated us and set us on the right path to find a car that fit our needs. right path to find a car that fit our needs. More
Other Employees Tagged: Travis Morton , Jeremy Horwath