Chris Clem
Chris Clem at Autohaus BMW

Chris Clem | Page 40

Service Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

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4.8
658 Reviews

Chris' game plan of working smarter, not harder plus maintaining a positive attitude has worked as evidenced by the fact that only four years ago he was hired by Autohaus as a porter and is now a client service advisor. It helps that he grew up around BMWs turning him into a certified "car guy". He enjoys watching motosport racing (ALMS, Formula One). Chris also likes to watch the Cardinals, NISA and NCAA basketball as well as PGA Tour Golf. He also plays golf.

4.8

658 Reviews

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658 Reviews of Chris Clem

March 17, 2020

Dealership Rating
Employee Rating

They are incompetent I tried to have an oil leak fixed it wasn’t fixed then when I brought it back they said it was leaking from somewhere else they did the same thing recently with my antifreeze I will neve More

by La1991
Recommend Dealer
No

Other Employees Tagged: Patti Kupfer

Apr 10, 2020

Autohaus BMW responded

Thank you for your review. After investigating your comments we found that you indeed did have your coolant hose/sensor replaced in Jan and brought it back due to another leak arising in the overflow reserve tank. Two different things within the same system. We are sorry that you are disappointed that we didn't meet your expectation and wish you all the best.

March 15, 2020

Dealership Rating
Employee Rating

Service Department Excellent service department. I always contact Chris Clem, Service Advisor when getting my car service. Chris is the best, very professional, courteou More

by calli1230
Customer Service
Recommend Dealer
Yes
May 13, 2020

Autohaus BMW responded

Thank you so much for the 5-star review! We appreciate you and hearing about your BMW Service experience with Chris and our Service Team!

March 14, 2020

Dealership Rating
Employee Rating

Autohaus always takes care of my car and I in a timely and efficient manner. I highly recommend them. Everyone is professional and nice, especially my service advisor Chris. He has excellent communication More

by lily roberts
Recommend Dealer
Yes

March 13, 2020

Dealership Rating
Employee Rating

AutoHaus BMW staff is very professional and knowledgeable. A list of items to be addressed is presented and client makes the decision. Chris Clem 1st class. More

by Todd.linnemeyer
Recommend Dealer
Yes

March 13, 2020

Dealership Rating
Employee Rating

The people that work here have an excellent focus on the total customer experience. I accidentally showed up a week early and they were still able to see me. I cannot thank them enough for being flexible an More

by JLo
Recommend Dealer
Yes

March 13, 2020

Dealership Rating
Employee Rating

Thank you service is great, Chris Clam is great and helpful. Got my car fixed and was able to drive their car to work. Thank you More

by Muriz_smajic
Recommend Dealer
Yes

March 12, 2020

Dealership Rating
Employee Rating

We have Chris take care of our BMW service needs every time. He follows up for reminders and suggests service needed while advising client what and why it needs to be done. First class! More

by ctl1969
Recommend Dealer
Yes

March 12, 2020

Dealership Rating
Employee Rating

Maitenance and Service March 2020 I have been using Autohaus BMW for all my service and repairs for over 7 years. My latest service appointment went as planned without issue. I was pr More

by mikglik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Bauer, Joe Emerson

March 09, 2020

Dealership Rating
Employee Rating

Maintenance check up Chris is always helpful and thorough, very knowledgeable, treats me fairly each time I visit the dealership. I trust the advice he gives me about my c More

by M3 fun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 09, 2020

Dealership Rating
Employee Rating

Great service Dept. Chris is excellent to work with. The best waiting area for customers. They get the job done on time and on budget More

by Sjb195238
Recommend Dealer
Yes
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