Chris Conroy

I recently purchased a pre-owned Toyota Highlander with the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my need the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my needs and preferences. He went above and beyond at every step of the process — from helping me compare options, to explaining details clearly, to making sure I was completely comfortable with my choice. What really stood out was his genuine care and professionalism. Fred wasn’t just trying to sell a car; he truly wanted to make sure I got the best vehicle for my family. Thanks to his dedication, I drove away in a Highlander that perfectly fits our needs. If you’re looking for someone who will treat you with respect, honesty, and kindness, ask for Fred Azad at Toyota of McKinney. Highly recommended! More

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Great dealership. Very helpful and our salesperson provided courteous service. We will definitely return and have our service done here. Very helpful and our salesperson provided courteous service. We will definitely return and have our service done here. More

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Very professional and concerned about providing the best service possible. Everyone of the staff makes you feel welcome and valued. service possible. Everyone of the staff makes you feel welcome and valued. More

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Great customer service and understanding from these people. I would recommend these people to my family first and then my friends. people. I would recommend these people to my family first and then my friends. More

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If you want many levels of customer service at a high standard...let them take care of you. These guys catered to me and took over my needs and delivered results! RESULTS are what matters to loyal Toyo standard...let them take care of you. These guys catered to me and took over my needs and delivered results! RESULTS are what matters to loyal Toyota owners. This was my second Avalon purchase from two different Pat Lobb Toyota dealerships. Incredible folks!! Go see them!!!! More

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**Beware of Deceptive Practices at Pat Lobb Toyota in McKinney, TX!** If you’re considering buying a vehicle from Pat Lobb Toyota, **DO NOT** trust anything they say. This dealership preys on unsusp McKinney, TX!** If you’re considering buying a vehicle from Pat Lobb Toyota, **DO NOT** trust anything they say. This dealership preys on unsuspecting buyers—especially first-time car buyers—using deceitful tactics to pad their profits. A young man in our family recently purchased his first car here, excited for what should have been a memorable milestone. Instead, it turned into a **lesson in dishonesty and manipulation.** After negotiating a fair price, the dealership **slipped an undisclosed dealer add-on package into the contract** without ever mentioning it. This deceptive fee—nearly **$2,000 more than agreed upon**—only came to light **days later** when adding the car to our family’s insurance policy. When we called to dispute the charge, their response? **"You signed."** No attempt to make things right, no accountability—just a half-hearted excuse that it would be used as a "coaching experience" for the salesperson. Meanwhile, the first-time buyer who placed his trust in this dealership? **Left to eat the cost. Pat Lobb Toyota is yet another dealership engaging in **bait-and-switch tactics, taking advantage of young and inexperienced buyers.** This is a **shady operation** that prioritizes profit over integrity. ### 🚨 **A Stern Warning to ALL Buyers:** ✅ **DO NOT trust anything this dealership or their associates say.** ✅ **Inspect EVERY line of the contract before signing—even if everything “seems fine.”** ✅ **Check twice, then check again—they will hide and deceive at every turn.** There are plenty of reputable dealerships that actually value their customers—**Pat Lobb Toyota is NOT one of them.** If you value honesty and transparency, **take your business elsewhere.** More

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Amazing Service. Exceptional. Had good rate. Provided good discount. Customer friendly. All questions answered. Loved the reception Exceptional. Had good rate. Provided good discount. Customer friendly. All questions answered. Loved the reception More

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Very good financial options at competitive rates. The team was knowledgeable and efficient which made the process very smooth The team was knowledgeable and efficient which made the process very smooth More

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Great team of people! I would love to recognize my salesman Connor for all his hard work. He made this experience easy and pleasant for me ! Also super grateful to Chris f I would love to recognize my salesman Connor for all his hard work. He made this experience easy and pleasant for me ! Also super grateful to Chris for his assistance, along with Keaton in finance. Great group of guys ! Definitely recommend this dealership. More

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Pat Lobb service department does excellent repair work and has great customer service advisor who understand customer loyalty and they have superb attention to detail and has great customer service advisor who understand customer loyalty and they have superb attention to detail More

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