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Chris Figueredo
Chris Figueredo at Nissan of Torrance

Chris Figueredo

Service Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.4
600 Reviews

Languages Spoken

English English

4.4

600 Reviews

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600 Reviews of Chris Figueredo

July 28, 2026

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Employee Rating

Waited for almost 4 hours for a tire rotation and engine filter change. Had an appointment, did not help. More

by Nona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

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Jul 31, 2026

Nissan of Torrance responded

We apologize for the wait time you experienced. We value your time and will work on improving our appointment scheduling process to ensure a more efficient and timelier service for our customers. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 24, 2026

Dealership Rating
Employee Rating

I have had a great experience working with Chris for several years...He listens and answers my questions very well. Then goes over everything when I pick up my car...Plus they give me a ride home and ba More

by HALEHOKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 30, 2026

Nissan of Torrance responded

Thank you for the wonderful review! We are thrilled to know that you have had an exceptional experience working with Chris for years. We pride ourselves on excellent customer service and are happy to provide added convenience with our ride service. See you next time! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 23, 2026

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Employee Rating

Excellent service; the entire staff goes the extra mile in customer care. They are always attentive to customers' needs and requirements and always seek a solution to meet them. More

by RLEOROGO
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez, Lily Bandea , José Enriquez

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Jul 27, 2026

Nissan of Torrance responded

Thank you for your review! We strive to provide exceptional service and it means a lot to hear that our efforts are recognized. We truly value our customers and always aim to exceed their expectations. Come back and see us soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

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Employee Rating

They have yet to be able to figure out my issue, going on for over 18 months! Beyond frustrating! More

by BANKSJETER06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rene Cruz

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Jul 17, 2026

Nissan of Torrance responded

We apologize for the inconvenience and frustration you have experienced. We are committed to resolving your issue as quickly and efficiently as possible. Please contact us directly so we can work towards a solution. Kind Regards, Elizabeth Reyes Customer Relations Manager

July 15, 2026

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Employee Rating

Was in and out. Rene was great. Tv and music was too loud, so was not an enjoyable waiting experience More

by trinitylilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra, Raymond Ward, Rene Cruz

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Jul 17, 2026

Nissan of Torrance responded

Thank you for your feedback. We apologize for the loud TV and music, and we will make sure to adjust the volume in the future. We appreciate your business and hope to provide a more enjoyable experience next time. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2026

Dealership Rating
Employee Rating

As usual i had a wonderful experience with the service team. I dealt with Arcee this time around, he’s new but seems very experienced. He was very helpful, provided updates and was very transparent. I hig More

by JR.ENRI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elizabeth Reyes, Arcee Cabacungan

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Jun 18, 2026

Nissan of Torrance responded

Thank you for your amazing review! We couldn't be happier to hear that you had a wonderful experience with our service team, especially with Arcee. We take great pride in providing exceptional customer service and transparency is key for us. Thank you for choosing Nissan of Torrance, we truly appreciate your support and 5-star rating! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 16, 2026

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Employee Rating

Marcel perfect in each area. Very professional on top of the game to the 10, very informative. On top of his craft excellent Marcell More

by JANINE PHILLIPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra

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Jun 20, 2026

Nissan of Torrance responded

Thank you for your glowing review! We are thrilled to hear that Marcell exceeded your expectations in every aspect of our services. We strive to provide top-notch professionalism, excellent communication, and the best results for our clients. We appreciate your support and look forward to serving you again! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 11, 2026

Dealership Rating
Employee Rating

Smooth transaction. Treated well. All needs met. Great experience. Tech was honest and helpful about my car needs. More

by AMBEROJURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra, Raymond Ward

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Jun 12, 2026

Nissan of Torrance responded

Thank you for the fantastic review! We strive to provide top-notch service and are thrilled to hear that we met all of your needs. Our team takes pride in being honest and helpful for every customer. Thanks again for choosing our Nissan of Torrance! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2026

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Employee Rating

Wow. Awful demanding aren’t we? Marcell was everything a customer service person should be. Enjoyed receiving a video describing the services performed. More

by LSONOFMORNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcell Saavedra, Raymond Ward, Rene Cruz, Dominic Vettraino, Arcee Cabacungan

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Jun 05, 2026

Nissan of Torrance responded

Thank you for your kind words! We are so glad to hear that Marcell provided exceptional customer service and that you enjoyed the video detailing our services. Your satisfaction is our top priority and we look forward to serving you again. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2026

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Employee Rating

Customer Service is nice, but the waiting time is too much. I notice every time i take the car for service, they move the electrical system and don’t put the system back to the way I had it. More

by a.morales0114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 31, 2026

Nissan of Torrance responded

Thank you for bringing this to our attention. We apologize for the inconvenience you experienced and are dedicated to improving our services. Your feedback is valuable to us and will be used to improve our services. We hope to see you again! Kind Regards, Elizabeth Reyes customer Relations Manager

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