Chris Heimink | Page 14

No hassle Toyota went above and beyond! Scheduled my appointment with glass people took care of evertything! The company that did my glass was efficient and on Toyota went above and beyond! Scheduled my appointment with glass people took care of evertything! The company that did my glass was efficient and on time! More

by DMM71784 Verified Customer Verified Customer

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New Car... Quickly I knew exactly what I wanted, and the team supported me with everything. I was very pleased with the purchase of my third Highlander in three years! I knew exactly what I wanted, and the team supported me with everything. I was very pleased with the purchase of my third Highlander in three years! Thank you for being supporting, and for helping me through the process ... quickly and attentively. More

by elsloth Verified Customer Verified Customer

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Always an Issue I bought my vehicle in 2016. Within days of my purchase I already had to return to the dealership due to my loan offer being rescinded. This was just I bought my vehicle in 2016. Within days of my purchase I already had to return to the dealership due to my loan offer being rescinded. This was just the FIRST of many issues Ive experienced at this dealership. Within the first few months I had an electrical issue and had to bring my vehicle in to be looked at. The service employee I dealt with refused to shake my hand and continuously only addressed my brother next to me about questions regarding MY vehicle. Despite him knowing this was my vehicle it was obvious he had an issue addressing a female. The issue was not fixed and I had to bring in my vehicle two more times before the issue was actually fixed. Each time the employees I dealt with were incredibly dismissive and borderline rude. I even asked one employee about costs and how my service plan would apply. She then proceeded to tell me I would have to pay put of pocket for everything because my vehicle was “too old” for a warranty. I informed her I have the original warranty and a platinum service plan through Toyota. Her exact response was “Well it doesnt really matter.” For two years Ive dealt with just terrible customer service from the service department. They are dismissive. They are rude. And they are poorly trained. Because when its been 12000 miles since my last tire rotation, your “certified” service advicer shouldnt refuse to rotate them because “they look okay.” More

by jeep1 Verified Customer Verified Customer

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Satisfied I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointmen I was very satisfied with the service provided and I didnt have to wait too long for the service that was provided since I was early for my appointment as well. More

by glennmarowitz Verified Customer Verified Customer

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EVERYONE WORKED WITH ME ON ALL QUESTIONS I NEEDED TO KNOW, I WAS VERY IMPRESSED WITH THE EFFORT THE PERSONELL GAVE ME ON ALL MATTERS IN PURCHASING THE CAMRY THAT I BOUGHT. BOTH ON THE VEHICLE AND THE FINNANCI I WAS VERY IMPRESSED WITH THE EFFORT THE PERSONELL GAVE ME ON ALL MATTERS IN PURCHASING THE CAMRY THAT I BOUGHT. BOTH ON THE VEHICLE AND THE FINNANCING. WE ALL WORKED TOGETHER ON ALL ISSUES TO GET THE CAR I WANTED. I WOULD HIGHLY RECCOMEND THIS DEALER TO MY FRIENDS.. More

by johnmcc45 Verified Customer Verified Customer

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nervous when I walked in and releived when I left. The team was so helpful and professional mad me feel comfortable. Will recommend Toyota of Wappingers, see you when I buy my husbands truck. Thank y The team was so helpful and professional mad me feel comfortable. Will recommend Toyota of Wappingers, see you when I buy my husbands truck. Thank you More

by rgonzalez43 Verified Customer Verified Customer

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Positive, helpful, no pressure sales Chris was able to answer any questions we had about the Toyota Highlander and discuss our options. We had a very positive, friendly, no-pressure sales Chris was able to answer any questions we had about the Toyota Highlander and discuss our options. We had a very positive, friendly, no-pressure sales experience that allowed us to make the best decision for our family. Thank you! More

by mc Verified Customer Verified Customer

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No pressure dealership They were very helpful and friendly during the process and did not try to rush us. They did not use high pressure sales tactics like other places I ha They were very helpful and friendly during the process and did not try to rush us. They did not use high pressure sales tactics like other places I have been in the past. More

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Oil change Was seen in a timely manner all service completed. Was given an explanation of what was done. Facility is very clean and staff are very friendly. Was seen in a timely manner all service completed. Was given an explanation of what was done. Facility is very clean and staff are very friendly. More

by ketoclan Verified Customer Verified Customer

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Quick and Easy Maintenance Service Advisor, Alicia Verven was very efficient in setting up the service work order and working to get answers to my problem with the GPS. She to Service Advisor, Alicia Verven was very efficient in setting up the service work order and working to get answers to my problem with the GPS. She took the time to review my options with the GPS so I could make the decision. More

by rroosa Verified Customer Verified Customer

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