Chris Hines
Chris Hines at National Dodge Chrysler Jeep Ram
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Chris Hines | Page 3

Sales Manager

National Dodge Chrysler Jeep Ram

2223 N Marine Blvd
Jacksonville, NC 28546

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4.7
46 Reviews

Dealership Experience

36 yrs, 5 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

4.7

46 Reviews

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46 Reviews of Chris Hines

January 18, 2021

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Employee Rating

I cannot say enough good things about National Dodge Chrysler Jeep Ram! From the minute we walked in we were treated with friendly, caring, and professional courtesy! Although skeptical about driving More

by Slgoldwasser2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Yates, Jessica Chinnock

Jan 19, 2021

National Dodge Chrysler Jeep Ram responded

First, we would like to thank you for taking the time to write us a review and provide us with your feedback. Second, thank you for allowing us to work for you and earn your business. We consider ourselves lucky to have have client's such as you! We take pride in providing excellent customer service and ensuring the car buying process is as smooth as possible. Your kind words will be passed on to the management staff and Jessica. We look forward to working with you in the future. Should you need anything, please don't hesitate to reach out.

February 20, 2020

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Employee Rating

Great Dealership Personnel went out of their way to make purchasing my 2019 RAM a success. Kudos to Harry Brown Chris Hines, and especially Reginald James. These gentl More

by mcoakley56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Yates , Reginald James, Demetreis Sarmiento, Jerry Riggs

Feb 21, 2020

National Dodge Chrysler Jeep Ram responded

Thank you so much for the great review! We appreciate you as a customer and thank you for choosing National Dodge Chrysler Jeep Ram. We are so glad Mr. Brown, Chris and Reggie were able to assist you in your purchase of your new 2019 Laramie Longhorn. Congratulations on the new truck and we look forward to seeing you around!

February 12, 2020

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Absolutely a pleasure working with Breanna and the staff at National. Professional group of people, no hassle, friendly, and answered all my questions I had on the vehicle I wanted. I felt comfortable thro More

by Jamie
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo McNeal , Breanna Revoir

Feb 13, 2020

National Dodge Chrysler Jeep Ram responded

Jamie, Thank you so much for your feedback and thank you for choosing National Dodge Chrysler Jeep Ram for your vehicle purchase! The sales consultants job here at National isn't to just sell you a vehicle but to assist you in finding the perfect one and to make sure that you have all of your questions answered prior to making such a big commitment. We believe in make the sales experience as smooth, easy, and relaxing (well as least stressful) as possible, so that you are able to drive away confident that you made the best decision possible and everyone was treated fairly. Breanna enjoyed working with you through the entire process! We look forward to this lasting relationship! When you send your friends and family when they are ready for their next vehicle, make sure they mention that you sent them! Congratulations on the new vehicle!

February 12, 2020

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Employee Rating

AMAZING EXPERIENCE!! Devon Graham was the most professional and honest salesman I've ever met. I highly recommend!!! We got exactly what we wanted and it was the smoothest and easiest purchase we More

by Sean and Hope Casey
Recommend Dealer
Yes
Feb 12, 2020

National Dodge Chrysler Jeep Ram responded

Sean & Hope, Thank you so much for your feedback and for choosing National to purchase your new vehicle! We strive to be provide a transparent and smooth process. We are here to assist you in choosing a vehicle that you are happy with because in the end that is what it is ultimately about! Devon thoroughly enjoyed working with you throughout the entire process and looks forward to a lasting relationship. We are thankful to have you as our customer and part of the National family. Congratulations on your new vehicle!

September 24, 2019

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Total crooks, sold me a vehicle with multiple issues. When we bought our vehicle we asked for a warranty that covered anything and everything, my husband and I noticed issues three days after buying it.. More

by Rosalie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Michael Sullivan, Don Atkinson

Sep 27, 2019

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and really sorry that we obviously failed to meet your expectations. For information, there is no automotive warranty available (including new vehicles) that covers "anything and everything" and you were provided the most comprehensive warranty available for a vehicle with mileage excess of 95,000 miles. I spoke with your Sales Representative, Sales Manager, and Service Manager concerning your situation and they inform me that covered repairs have been made to your vehicle; however, not unlike the owner of a new vehicle, repairs not covered under warranty are at the owner's expense. I would highly recommend that you call our Service Manager, Chris Waters at 910 347-3777 as I'm confident he'll be happy to assist you in repairing additional issues at the lowest price possible. Look forward to seeing you and welcome the opportunity to be of service to you.

March 12, 2019

Dealership Rating

Purchased 2019 300C, special order. Service since 2005 on RAM 3500 dually purchased @national and 2010 300C. Darrell as service writer has been excellent. Repairs were efficiently and More

by Mr. D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Darrell Graham , Jeffrey Harper

Mar 13, 2019

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback Mr. D. Your comments will be shared with Darrell, Jeff, and our entire Management staff. We look forward to seeing you and welcome the opportunity to be of service to you.

February 01, 2019

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Worst decision ever This place is a joke, full of stories and lies. I wanted to trade my vehicle in.. they claimed they offer more then what it’s worth. That was a lie. T More

by Unhappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Demitreis Sarmiento

Feb 16, 2019

National Dodge Chrysler Jeep Ram responded

Really sorry to hear about your experience and have checked with our Sales Manager, who, in turn, has inquired with his Sales Personnel, and no one seems to know who you are or recalls working with you. I can only assure you that your description of events is not indicative of how we treat our customers and that such treatment would not be tolerated. Request you contact our General Manager, Robbie Yates at 910 347-3777 who would welcome the opportunity to discuss your experience. Thanks for the feedback and look forward to speaking with you soon.

May 27, 2018

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Friendly, knowledgeable, helpfull staff One of the smoothest and best car purchases my wife and I ever made. Matt our salesperson and Chris (sales manager) were both great meeting our goals More

by grayram18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lorenzo McNeal , Matthew Chara

Aug 01, 2018

National Dodge Chrysler Jeep Ram responded

Thanks for the feedback and so glad we could earn your business. I will be sure to share yoiur comments with Matt, Chris and our entire management staff. Look forward to seeing you again soon and welcome the opportunity to be of service to you.

March 13, 2018

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Employee Rating

Truck buying experience! After getting off to a slow start National Dodge wound up being excellent to work with. The sales staff, especially Christian Weaver, was exceptional More

by Randy Jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christian Weaver

Mar 19, 2018

National Dodge Chrysler Jeep Ram responded

Thanks for your comments and hope you're enjoying that new RAM. I will be sure to share your comments with our entire staff. We look forward to seeing you and welcome the opportunity to be of service to you.

January 27, 2018

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Employee Rating

Great prices on new cars and a great value on my trade in. It was great working with Chris Hines and Christian Weaver again for the purchase of a new 2018 Jeep Cherokee 4x4 for my son. This is the 4th car tha More

by fletch286940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christian Weaver

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