Chris Horton
Chris Horton at Oakley Auto World

Chris Horton

Finance Manager

Oakley Auto World

17165 MO-13BUS
Branson West, MO 65737

4.9
1,151 Reviews

Chris has been with Oakley Auto World since 1998 and stepped into the role of Business Manager over 16 years ago. He is responsible for compliance and maintaining strong relationships with our lenders. Chris does a great job serving us and our customers with continued education in the areas of finance and service agreement options. Chris grew up in the area and has been married to his wife Jennifer for over 19 years and they have 2 sons. When not at work he can surely be found on the basketball court with his boys or tournament fishing.

4.9

1,151 Reviews

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Dealership Experience

23 yrs, 5 mos

Industry Experience

28 yrs, 5 mos

Languages Spoken

English English

1151 Reviews of Chris Horton

January 16, 2026

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Employee Rating

Very friendly staff. They explained everything very clearly. The whole process was very enjoyable. Will definitely continue to do business with them in the future. More

by kenredbailey1986
Sales Price Transparency
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Recommend Dealer
Yes

January 14, 2026

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Jeremy made sure we bought a truck we needed and wanted all wrapped into one. He was straight to the point about every question we had, no hidden agenda just genuinely wanted to get us comfortable. Thank y More

by elisachriswell
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Oakley, Jeremy Zaruba

January 14, 2026

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Jeremy was awesome and made it incredibly easy to find a vehicle that best suited us. We really appreciated him going above and beyond to help us! Chris and Jacob were really helpful as well! More

by chriswell1029
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Recommend Dealer
Yes

Other Employees Tagged: Jacob Oakley, Jeremy Zaruba

January 10, 2026

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Jeremy was outstanding to work with. He helped get me into a beautiful pre-owned Dodge Ram 1500, and was incredibly knowledgeable and transparent about the entire process. We will be b More

by DanR
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Recommend Dealer
Yes

January 03, 2026

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Very helpful, great selection and good custoner service. They are very understanding in your situation and was a great experience. More

by JaaonS.
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Recommend Dealer
Yes

Other Employees Tagged: Jack Oakley, Jeremy Zaruba

Jan 03, 2026

JaaonS. responded

Very helpful, great selection and good custoner service. They are very understanding in your situation and was a great experience

January 03, 2026

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John the salesman was great and Chris Horton performed his magic. Glad to be doing business with Oakley again More

by fattfrogg
Recommend Dealer
Yes

Other Employees Tagged: Chris Horton

December 29, 2025

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Jeff was incredibly kind and thorough, he gave us every bit of information and explained all the details we needed in order to make a purchase. I am happy with the outcome and the overall experience with O More

by sybrown
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Recommend Dealer
Yes

Other Employees Tagged: Scott Oakley, Jeff Davidson

December 26, 2025

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They were real helpful and nice. A very good experience. They made my day.Thanks so much! I love my new car!!! More

by amyg
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Recommend Dealer
Yes

Other Employees Tagged: Chad Gunther, Harlan Huff

December 26, 2025

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Worst car buying experience ever. The only reason I gave them a 2 is because they had the decency to trade the first train wreck of a truck with a bad transmission among other things More

by brent.goerlitz
Recommend Dealer
No

Other Employees Tagged: Chris Horton

Dec 27, 2025

Oakley Auto World responded

Hi Brent.Goerlitz, we’re sorry you feel this way, but we want to correct a few inaccuracies. We do not charge a $1,100 “maintenance app.” Our only standard fees are a $489 administrative fee and a $595 LoJack transfer, which includes our Oakley Advantage 6 month / 6,000 mile coverage. These fees are disclosed on our website and reviewed prior to signing. When concerns came up after the sale, we acted in good faith by trading you into another vehicle and offering to split some of cost of repairs on the original vehicle you purchased through our service department. We stand behind doing what’s right for our customers and operating transparently.

Dec 28, 2025

brent.goerlitz responded

Well let’s break this down. You’re right, I was inaccurate in one instance. The repair estimate was over $2600 not $2300 as I stated. I have a copy of the estimate if anyone is interested. Nobody offered to split any of the cost. Even if, that would still have been more than I would have been willing to pay. In fact, I was charged over $300 to diagnose all the problems. The LoJack (maintenance app), which includes the Oakley Advantage 6 month / 6,000 mile coverage, wouldn’t have covered any of the repairs. I don’t know what coverage is included but it wasn’t going to help me. Yes, you did allow me to trade the damaged vehicle for another one. And as I stated, that’s what earned you a 2 instead of a 1 rating. Y’all are transparent as a brick wall. I asked several questions prior to trading and got a bunch of shoulder shrugs. Look, I came there in good faith to buy a pickup. Your website boasts “peace of mind”. I didn’t get that feeling. You asked for a review and I’m giving you one. It was a very frustrating, stressful, and disappointing experience. Other potential customers should know what can happen and what to expect. And by the way, for anyone interested, that damaged truck is back on the lot for sale for $1300 more than I originally paid. So buyer be ware.

December 11, 2025

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Returning customer, this team treats you like family and works with you to make a great deal! More

by Southernboyz.Johnson
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chad Gunther, Jeremy Zaruba

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