Chris Laurent
Chris Laurent at Salerno Duane Ford

Chris Laurent

Parts Manager

Salerno Duane Ford

245 Broad St
Summit, NJ 07901

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5.0
6 Reviews
5.0

6 Reviews

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6 Reviews of Chris Laurent

January 14, 2026

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Employee Rating

Samantha and the team at Salerno Duane Ford are always very helpful taking care of all of my Family members Fords. More

by Ranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Salerno Duane Ford responded

We’re happy to hear Samantha and the team consistently take great care of your family’s Fords! It’s always our goal to provide helpful and reliable service, and we appreciate your continued trust.

November 17, 2025

Dealership Rating
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Great dealership. Great people. Prompt service. Would highly recommend. They have been great to me. More

by steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 30, 2025

Dealership Rating
Employee Rating

The team here is always extremely helpful! I showed up an hour early for my appointment and they were happy to expedite my service. I'm very happy with the level of service at Salerno Duane an More

by alexgordonnikitin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Howard

April 16, 2024

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Excellent, friendly service. They ordered the missing part and did the repair promptly. They even got an exemption for my warranty coverage. More

by AARON
Recommend Dealer
Yes
Apr 17, 2024

Salerno Duane Ford responded

Thank you for sharing your experience and for the 5- star review Aaron. It means a lot to the whole team, and we’d love to have you back very soon.

March 13, 2024

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Fantastic service! The entire staff and service is what keeps me buying Salerno Duane Fords More

by dianerenna103
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Giordano, Heather Nicastro, Samantha Hanlein, Carrie Howard, Keith Caliguari , Phil Diamant, Cory Taylor, Sal Zebardast

Mar 13, 2024

Salerno Duane Ford responded

Thanks so much for your feedback and 5 star review! It makes our day hearing about how much our customers love our vehicles and the great service they’ve received from our team. We have passed on your review to our staff and look forward to seeing you in our store again.

January 26, 2023

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Employee Rating

Great sales people and the finance dept. was very courteous and helpful. Salerno Duane will always be my first stop. More

by bud.dyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gerardo Giordano, Frank Baccaro, Heather Nicastro , Phil Diamant, Franklin Reynoso, Steven Sosunov, Cory Taylor, Sal Zebardast, Alex in finance

Jan 27, 2023

Salerno Duane Ford responded

We love to hear that! Awesome feedback, and we look forward to having the opportunity to help you again in the future!

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