Chris Martin
Chris Martin at Med Center Mazda

Chris Martin

General Manager

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

Contact Me
4.8
84 Reviews

Dealership Experience

16 yrs, 3 mos

Industry Experience

19 yrs

4.8

84 Reviews

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84 Reviews of Chris Martin

July 17, 2025

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Employee Rating

Mazda makes great products and I'm pleased with how they support them. Med Center is a great example of this. They do what they say they're going to do. Highly recommended on both the sales and service side More

by bwilson27
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Recommend Dealer
Yes

July 12, 2025

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Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolve More

by Larry Martin
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Recommend Dealer
Yes

July 09, 2025

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Almost impossible to make the appointment. Three days for a response Service advisor said that it must be something I’m doing wrong. This was the 3rd time the front passenger power seat switc More

by stevensonb45
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Recommend Dealer
No
Jul 15, 2025

Med Center Mazda responded

Hi there, Thank you for taking the time to share your experience. While we’re truly glad to hear you had a great experience with our sales and parts departments, we're very sorry that your time with our service department didn’t meet expectations. It’s certainly not the level of service we aim to provide, and we understand how repeated issues and long wait times can be discouraging. Regarding the loaner vehicle situation, we know how inconvenient that must have been and are reviewing how these policies are communicated and managed to better serve all our customers in the future. Your feedback is being shared directly with our service leadership team so we can make improvements where they’re clearly needed. If you're open to it, we’d appreciate the opportunity to speak with you directly and see how we might make things right. Please don’t hesitate to reach out to our GM, Chris Martin, at cmartin@medcentermazda.com. Thank you again for your honest review—and for recognizing the efforts of our sales and parts teams. We hope we can regain your trust.

June 24, 2025

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Mercer is the best dealership experience we have ever had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchase More

by buck2372006
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Recommend Dealer
Yes

June 14, 2025

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Always great service at the dealership! In and out as fast as possible! Great staff. More

by smithlouis960
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Recommend Dealer
Yes

May 20, 2025

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They people over at Mazda from buying the car to servicing the car has been wonderful. Easiest experience of any dealership. More

by danielbcarlisle
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Recommend Dealer
Yes

May 18, 2025

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Tony was the best. He was so knowledgeable and accommodating. He answered all of my questions and helped any way that he could. More

by jdj5858
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Recommend Dealer
Yes

Other Employees Tagged: Tony Blackwell

May 03, 2025

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Med Center Mazda worked extremely well with us during the issues with the hybrid battery. They went above and beyond to meet our needs. More

by duwayne.hagen
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Recommend Dealer
Yes

Other Employees Tagged: Will Lastrapes, Adam Eaves

April 29, 2025

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Best collision center I’ve experienced in my nearly 70 years. Knowledgeable and friendly staff, good work and clean suv when I picked it up. Would use again if ever the need arises again. More

by DEE.RDB
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Recommend Dealer
Yes

Other Employees Tagged: Todd Mayers, James Hobbs

April 22, 2025

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You all provide good service at a high price I like that you all send a video to let customers know the car status. More

by p92198
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Recommend Dealer
Yes
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