Chris Roy | Page 5

Great people very clean waiting area. Very good service dept. sales force is second to none. Always asked if I want my car washed and vacuumed. dept. sales force is second to none. Always asked if I want my car washed and vacuumed. More

by ESPECTOR2 Verified Customer Verified Customer

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I can’t express how happy I am with my car shopping and buying experience from Ferman Volvo. Everyone from sales, finance, management, and customer service worked so fast and easy to get me into a car I lo buying experience from Ferman Volvo. Everyone from sales, finance, management, and customer service worked so fast and easy to get me into a car I loved at a price I never expected! More

by atlmc87 Verified Customer Verified Customer

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The service of the dealership was great. The sales team The service of the dealership was great. The sales team is awesome. I look forward to seeing the renovations of the building complete soon. Ther The service of the dealership was great. The sales team is awesome. I look forward to seeing the renovations of the building complete soon. There was a smell in the building that was unpleasant so hopefully the renovation will fix that. The only thing that I didn't like is the distance to the dealership from my home but that is not your fault. Love the new care the birds have already christened it. Thank you More

by kellyaloha Verified Customer Verified Customer

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Great service All good things about FERMAN VOLVO. We been a customer of Volvo for many years. Love the XC60 SUV and the service, always very friendly. All good things about FERMAN VOLVO. We been a customer of Volvo for many years. Love the XC60 SUV and the service, always very friendly. More

by Mary Verified Customer Verified Customer

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My transaction was smooth and the employees were very friendly! I would recommend this dealership to anyone. I will definitely get my service done there. friendly! I would recommend this dealership to anyone. I will definitely get my service done there. More

by jenna.haynes76 Verified Customer Verified Customer

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The team was amazing! Great experience and professionalism every time we buy a car there. We drove down from jacksonville just to buy our Volvo! professionalism every time we buy a car there. We drove down from jacksonville just to buy our Volvo! More

by candmpaper Verified Customer Verified Customer

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Excellent Sales Team David and Chris answered all our questions and helped us with lot of information.I would also like to appreciate the finance team(Charlie).Thanks to t David and Chris answered all our questions and helped us with lot of information.I would also like to appreciate the finance team(Charlie).Thanks to the team for being patient and helping us find Dream vehicle.It was a great experience buying vehicle from Ferman Volvo of Tarpon Springs More

by Ram Verified Customer Verified Customer

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I had a fantastic experience from the time I walked in there until I left with my new car. Ed Pelaez, Chris Roy, and James Baker were all terrific. I recommend this dealership if you want a pleasant exper there until I left with my new car. Ed Pelaez, Chris Roy, and James Baker were all terrific. I recommend this dealership if you want a pleasant experience purchasing your next vehicle. More

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FIRST CLASS EXPERIENCE!! I cannot say enough good things about my experiences with Christopher Roy and by extension Ferman Volvo. I inquired with about 12 Volvo dealers in Fl I cannot say enough good things about my experiences with Christopher Roy and by extension Ferman Volvo. I inquired with about 12 Volvo dealers in Florida about pricing and availability for an XC-90. Mr. Roy was BY FAR the most courteous, knowledgeable, prompt, and professional salesman. He was also very up front and candid with every detail to include pricing which was very important to me because I had already researched the car very extensively (to include pricing) and knew precisely what price I wanted to pay. Some dealers wanted to remain secretive on pricing unless they could get me into their showroom (difficult because of distances to travel for many of them) while others were either unable to answer specific questions about the vehicle or showed little interest in actually selling cars. Mr. Roy on the other hand was very candid and always presented everything in a manner that showed he really wanted to earn my business. Well, he did. He made the car buying process (to include coming to terms on a price for the vehicle) about as easy as it can be. Not only did he offer the best price out of everyone, he also provided the best service, hands down. Once we signed a contract for the car (I ended up ordering one from the factory), Mr. Roy was consistently very easy to contact and was happy and eager to make sure every question I had along the way was answered. He also kept me updated on the delivery schedule. Once the contract was signed, Mr. Roy was also assisted by fellow salesman Michael Kashtan. I have nothing but great things to say about Mr. Kashtan as well. Mr. Kashtan was especially helpful when we arrived at the dealer (after a 3 hour drive) to pick up the car. He had every document ready to go so that everything was streamlined in the dealership. He also did an excellent job of educating my wife and I about all the features on the car and didn't want us to leave unless we were completely satisfied with every detail--he was amazing. Something that really stood out to my wife and I was when we arrived at the dealer after our 3 hour drive (with 2 very small children in tow), both gentlemen walked outside and met us as we were exiting our vehicle. They were expecting us and it was obviously important to them to welcome us--it was a very nice touch and was just a final confirmation that we had picked the right dealer. My wife and I will likely be buying another car in a year or two (possibly a BMW X5 or X7, I know Ferman sells BMWs as well), and the Ferman group of dealers will be our first place we look. I cannot say thank you enough to Mr. Roy and Mr. Kashtan for such a great experience! More

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A refreshing experience purchasing a new car. From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to t From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to the sale of the vehicle. More

by genesainz51 Verified Customer Verified Customer

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