Chris Roy | Page 6

Great experience from start to finish! The team was helpful and knowledgeable. Highly recommend Ferman! The team was helpful and knowledgeable. Highly recommend Ferman! More

by susannadoyle Verified Customer Verified Customer

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I have been a customer of Ferman Volvo for 20 years. I will not go anywhere else. Extremely satisfied customer. The customer service is second to none. I will not go anywhere else. Extremely satisfied customer. The customer service is second to none. More

by vfountotos Verified Customer Verified Customer

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Amazing customer service! I received an unbeatable price. Not only do I highly recommend, but I would return to them for future.Volvo purchases. I received an unbeatable price. Not only do I highly recommend, but I would return to them for future.Volvo purchases. More

by jenajanecek Verified Customer Verified Customer

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Great online communication. Financing and purchasing completed in a timely manner.Easy car buying experience.! Financing and purchasing completed in a timely manner.Easy car buying experience.! More

by lkblhs Verified Customer Verified Customer

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John Rebello and Christopher Roy were a joy to work with. Knowledgeable, endlessly kind, answered every question and facilitated our trade-in and trucking the new Volvo to us in Rhode Island. From start to f Knowledgeable, endlessly kind, answered every question and facilitated our trade-in and trucking the new Volvo to us in Rhode Island. From start to finish a professional job from a world class dealer. Having known Jim Ferman for over 40 years, the values and work ethic are clear and consistent among the entire staff. Well done! More

by JPA Verified Customer Verified Customer

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We have had a good experience purchasing vehicles from the dealership as well having a pleasant experience with the service department the dealership as well having a pleasant experience with the service department More

by karr04 Verified Customer Verified Customer

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Great service from Josh McCain and Chip Roy. Love the S90 and appreciate the veteran appreciation! Great guy/help in the finance dept as well. Love the S90 and appreciate the veteran appreciation! Great guy/help in the finance dept as well. More

by ndpsavage Verified Customer Verified Customer

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Excellent service from an excellent dealership! Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help an Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help and our salesman Jim Baker, will definitely be buying from them again! More

by BryCher Verified Customer Verified Customer

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I am so grateful for Jim and the team at Ferman Volvo! I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for 64 days. The stress of dealing with insurance and trying to find a new car at an unexpected time, while so many other people were doing the same due to flooded cars, was not something I was looking forward to. Jim was great though! He was very responsive (as was Chris), Jim also kept me in the loop while I compared various vehicles to see what would work best for my family, even though it took me a few weeks of working through everything. He knew what I was looking for as far as my non-negotiables, and when he saw we found a vehicle that was close, he was able to get a tow hitch added in at no extra cost for me, so that I would have everything I needed for without waiting for another vehicle to come along. Not only did he find ways to help us find what worked best, but the finance team was also able to work with us, and we were excited to find that they work closely with our credit union, making the process smooth and giving us options to help us figure out what we were most comfortable moving forward with. I am so grateful for the patience and expertise, as well as how far they were willing to go to help put my family back into a safe vehicle that met all of our needs in this rather busy time of everyone needing replacement cars. Thank you to Jim and everyone at Ferman Volvo for all of your due diligence and efforts! More

by jkslayton Verified Customer Verified Customer

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Professional, knowledgeable, personable . Helpful with new features and delivery. Honest assessment of trade in .honestly helpful Helpful with new features and delivery. Honest assessment of trade in .honestly helpful More

by choctaw207 Verified Customer Verified Customer

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