Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz | Page 19

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

Contact Me
4.9
238 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

9 yrs, 2 mos

Industry Experience

32 yrs, 9 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.9

238 Reviews

Write a Review

238 Reviews of Chris Ruiz

July 20, 2021

Dealership Rating
Employee Rating

I took my car in for routine service and a recall. The service dept was very easy to work with and very helpful. It was going to take a long time for the recall and they let me use a courtesy car to go g More

by KIMBAKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

July 07, 2021

Dealership Rating
Employee Rating

Everyone in every department was great!! I would highly recommend them when getting your next car! I love my Pilot! Thank you again for going above and beyond!! More

by Jenny Sisk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angela Conner, Caitlin Lail, DARREN STREET

Jul 08, 2021

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

July 06, 2021

Dealership Rating
Employee Rating

Came for my first oil change and tire rotation on my new Honda CRV. Was very very pleased with customer service. I also purchased some touch up paint from the service department and the man took his time ex More

by CDAY357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Clubb , Chris Nolen

Jul 08, 2021

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

June 25, 2021

Dealership Rating
Employee Rating

I had several things done and they did a good job at a good price More

by 290017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick

Jun 25, 2021

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

June 07, 2021

Dealership Rating
Employee Rating

Done a great job. Did a complete service and fixed what needed to be fixed. Very professional and done in a timely manner. Will be back More

by beatyicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick

Jun 08, 2021

Forest City Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 15, 2021

Dealership Rating
Employee Rating

As always the Service Department did a great job on all my Honda vehicles. I have been using the Service since 2002 and they have ALWAYS been knowable, friendly, and professional. The Parts Section is also More

by MAPPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Chris Soares , Gerber Collins, Chris Nolen, Dennis Warlick, KURT WATERS

May 19, 2021

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

April 27, 2021

Dealership Rating
Employee Rating

Always great service when I bring my vehicle in. Employees always friendly and nice. I will continue to have my car serviced here. Thank you! More

by KDMURRAY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

April 19, 2021

Dealership Rating
Employee Rating

It seems the work was done properly. However, waiting over 30 minutes is too much, for an oil change. The waiting area was filthy. It never has been this bad in the past. Also, the cost of an oil change More

by p_simpson28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angela Conner

Apr 20, 2021

Forest City Honda responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. Please feel free reach out to Chris Ruiz, with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Apr 20, 2021

Forest City Honda responded

Please give Chris Ruiz a call so we can see how to help you 828-286-2614.

Apr 20, 2021

p_simpson28 responded

I would expected more than a standard Email when a customer was not pleased.

Apr 20, 2021

p_simpson28 responded

They can call me.

April 19, 2021

Dealership Rating
Employee Rating

forest city Honda was fast and friendly I was in and out in less then an hour. I’ve never been disappointed with their service. The whole staff works very well with each other. More

by BELLR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Soares , Chris Nolen

Apr 20, 2021

Forest City Honda responded

Thank you for the great review! We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.

April 01, 2021

Dealership Rating
Employee Rating

I’ve bought multiple cars from them and I have them all serviced there. Friendly and thorough both in parts department and in service. Thanks guys! More

by queen770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Chris Soares, Kenya Hamilton, Carrie Clubb , Chris Nolen, Dennis Warlick

Apr 02, 2021

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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