Chris Ruiz
Chris Ruiz at Forest City Honda

Chris Ruiz | Page 19

Service Department Manager

Forest City Honda

284 Daniel Road
Forest City, NC 28043

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4.8
241 Reviews

Hello. My name is Chris Ruiz. My passion of helping people led me to the automotive repair industry starting in 1993 and I've been in this industry ever since. I started working for Honda in early 2002. In my experience, Honda is the best car company in the world. I've been a Honda Service Manager for the last 20 years. I am married to my wonderful wife of 9 years. We like to spend our time with family and friends. We love spending time with our 2 four-legged children. We have a 65 pound female Flat Coated Retriever (Bear) and her partner-in-crime, our 11 pound female Malti-Poo (Khloe). Believe it or not, the little one runs the house, not the big one!!! We love travelling and cheering on my favorite college football Team, the West Virginia Mountaineers!!!

Dealership Experience

9 yrs, 4 mos

Industry Experience

32 yrs, 11 mos

Specialties & Trainings

100% CERTIFIED HONDA SERVICE MANAGER

4.8

241 Reviews

Write a Review

241 Reviews of Chris Ruiz

July 26, 2021

Dealership Rating
Employee Rating

I appreciated the fact that the service manager offered me a loaner car when I brought my car in to be serviced as they were running behind schedule. I was able to run an errand during that time and my car More

by WENDYWIPP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2021

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

July 24, 2021

Dealership Rating
Employee Rating

I just had the oil changed. The price is competitive with other places in Rutherford County. They also perform the 25,000 mile check and rotated the tires. I am happy with the service. More

by CATHYMORSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Clubb

Jul 31, 2021

Forest City Honda responded

We are so grateful for your review. Thanks for sharing your rating with us and the community.

July 21, 2021

Dealership Rating
Employee Rating

Great experience with the service department. Prompt, thorough, and responsive. Very pleased with their work. Stayed in regular contact with me at each stage of diagnostics and repairs. More

by davidmsutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall

July 20, 2021

Dealership Rating
Employee Rating

I took my car in for routine service and a recall. The service dept was very easy to work with and very helpful. It was going to take a long time for the recall and they let me use a courtesy car to go g More

by KIMBAKER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Forest City Honda responded

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

July 07, 2021

Dealership Rating
Employee Rating

Everyone in every department was great!! I would highly recommend them when getting your next car! I love my Pilot! Thank you again for going above and beyond!! More

by Jenny Sisk
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Angela Conner, Caitlin Lail, DARREN STREET

Jul 08, 2021

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

July 06, 2021

Dealership Rating
Employee Rating

Came for my first oil change and tire rotation on my new Honda CRV. Was very very pleased with customer service. I also purchased some touch up paint from the service department and the man took his time ex More

by CDAY357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carrie Clubb , Chris Nolen

Jul 08, 2021

Forest City Honda responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

June 25, 2021

Dealership Rating
Employee Rating

I had several things done and they did a good job at a good price More

by 290017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick

Jun 25, 2021

Forest City Honda responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

June 07, 2021

Dealership Rating
Employee Rating

Done a great job. Did a complete service and fixed what needed to be fixed. Very professional and done in a timely manner. Will be back More

by beatyicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Carrie Clubb , Dennis Warlick

Jun 08, 2021

Forest City Honda responded

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

May 15, 2021

Dealership Rating
Employee Rating

As always the Service Department did a great job on all my Honda vehicles. I have been using the Service since 2002 and they have ALWAYS been knowable, friendly, and professional. The Parts Section is also More

by MAPPAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wendy Wall, Chris Soares , Gerber Collins, Chris Nolen, Dennis Warlick, KURT WATERS

May 19, 2021

Forest City Honda responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.”

April 27, 2021

Dealership Rating
Employee Rating

Always great service when I bring my vehicle in. Employees always friendly and nice. I will continue to have my car serviced here. Thank you! More

by KDMURRAY09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2021

Forest City Honda responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

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