Chris Short | Page 11

The Best of the Best I don’t think I could find a single thing that I don’t like or would change about this service team. One word “extraordinary” sums them up! They take I don’t think I could find a single thing that I don’t like or would change about this service team. One word “extraordinary” sums them up! They take awesome care of my A 7 and therefore I don’t take it anywhere else! More

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Excellent! Friendliness and excellent service! Professional attitude and when needed very friendly. The car presented an airbag malfunction and the srvice team Friendliness and excellent service! Professional attitude and when needed very friendly. The car presented an airbag malfunction and the srvice team responded at once. I was absolutely satisfied wirh the result. More

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2014 A6 CPO Audi - Great Experience with Flemington Audi Great customer service and smooth transaction. They had the exact vehicle I was looking for and vehicle was in mint condition. Deb Lotufo answered a Great customer service and smooth transaction. They had the exact vehicle I was looking for and vehicle was in mint condition. Deb Lotufo answered all my question in a timely and efficient manner. She and service made sure the car was free from any blemishes and even sent the car back for an interior re-cleaning for a small blemish inside that was hardly noticeable. Debbie also spent quite a bit of time with me reviewing all the operations of the vehicle including the set up of cell phone, music and navigation systems. Communications was great both by telephone and emails. Would also like to commend Chris Short in service for seeing to it that my Audi Connect is working problem under my AT&T cellular data plan. Also want to mention Corey Evans who made the financing experience as seamless as could be. More

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Smooth Operation The staff at this dealership was exceptionally professional and knowledgeable, an all-around pleasure to deal with. The car I was looking at already w The staff at this dealership was exceptionally professional and knowledgeable, an all-around pleasure to deal with. The car I was looking at already was in great shape, after all it was bought and serviced by this dealership throughout its life. They went above and beyond to ensure I got my money's worth by giving it a full inspection, including new tires and a timing belt. I can tell these folks are passionate about what they do. They want you to be happy and I am thrilled. My thanks to Ben and Doug from Sales, Corey for getting me financing, and everyone in service for the beautiful work. More

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After the pickup of my 2016 Audi, 5500miles on the odometer, I left it in the driveway awaiting my license plates...the only miles I put on my vehicle were the ride fr of my 2016 Audi, 5500miles on the odometer, I left it in the driveway awaiting my license plates...the only miles I put on my vehicle were the ride from NJ to NY. When I finally received my plates, i noticed one or 2 screws on my rear plate were stripped...not the end of the world, but an annoyance. On my way to get the vehicle inspected, I noticed my Sirius Radio not working. After I spent an hour with them on the phone, sending and resending signals, a notification popped up saying "ANTENNA A TECHNICAL PROBLEM OCCURRED...PLEASE CONTACT YOUR AUDI DEALER"...I did. What I am really not happy with is the fact I have to wait almost 2 weeks for an appointment on a car that was just picked up. I have owned 3 Lexus vehicles...anytime I required a service, they would ask me "when do you want to come in"...my choice and they always accommodated me. So far, I am not happy..I did some research, and it appears this will be a pretty big job, requiring some removal of the headliner, a new antenna, paint, etc...I guess this may be a long service requiring me to go back and forth to the dealer a few times...I will keep you all posted...not happy with Audi service at all nor the quality of the vehicle purchased. ****UPDATE**** Flemington Audi really went out of their way to make me a happy customer once again. They were kind enough to deliver a loaner, Audi A4, to my home and pick up my Audi A3. Although the repair took a while, the service manager Chris and Christina kept me informed along the way. Not only did they deliver my car back to me, the detailed it again making it look as if I just picked up a new car. Thank you once again for the terrific service. I admit I am a hard person to please, but you did so with great care. I will keep all informed of any updates...lets hope there are none! More

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Amazing Experience at Flemington Audi I had a great experience with Flemington Audi. Sales people were great and extremely knowledgeable. No other dealer was able to even come close to the I had a great experience with Flemington Audi. Sales people were great and extremely knowledgeable. No other dealer was able to even come close to the deal I got in Flemington! Thanks Flemington Audi! More

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Great experience and very helpful sales people! The whole service/sales group was helpful all the way through the car buying process. They provided answers to all my questions and made the experienc The whole service/sales group was helpful all the way through the car buying process. They provided answers to all my questions and made the experience pleasurable, Christina Serifin in service was my guide and made a recommendation of a car that fit my needs exactly. She is awesome! Chris Short was also very honest and helpful. John Rachmiel made the process easy and let me check out the car many times on my own. Peter Costigan found the car in one day and gave me a great price.! Wow. More

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Great experience overall Service had always provided efficient repairs on my tdi and Jetta. Recently bought another tdi and worked with Sue. She was super helpful and really w Service had always provided efficient repairs on my tdi and Jetta. Recently bought another tdi and worked with Sue. She was super helpful and really worked hard to meet my tight schedule when it came to picking up the car, as did the finance team. I was in and out within an hr and made it on time to previously scheduled engagement. When I initially was toying with the idea of a new car, I waffled on a decision and really appreciated the space she gave me to think through to a decision. If you are in the market for a VW, ask to speak with Sue. -From a satisfied buyer More

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Good Follow through. Coming off of owning a VW Jetta TDI and settling the buyback process was made easy. I rolled the residual into a new Audi and the experience was painl Coming off of owning a VW Jetta TDI and settling the buyback process was made easy. I rolled the residual into a new Audi and the experience was painless. The dealer and Jason were there to answer any and every question and located the right color and features we wanted. We love the new car and look forward to a long relationship. More

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Great customer service. We had a 2010 Q5 that had a few issues, the dealership was kind enough to provide us with a loaner, new Q5, while we waited for a new car. Frank Hous We had a 2010 Q5 that had a few issues, the dealership was kind enough to provide us with a loaner, new Q5, while we waited for a new car. Frank House was able to secure us a 2107 Q7 in the package we wanted and delivered us our new car last night. Can't say enough about the process, went smoothly and we love our new car. More

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