Chris Shotwell | Page 6

I always approach service departments with varying degrees of anxiety and dread, that makes me tell myself over and over, that patience is a virtue. But, not this time. Rick Schoen put my mind at ease degrees of anxiety and dread, that makes me tell myself over and over, that patience is a virtue. But, not this time. Rick Schoen put my mind at ease at the gate. He was pleasant professional and kind hearted and that made the whole ordeal a day at the park. Thank you, Rick. I will be asking for you again. In fact, the respect he showed me gave me the confidence to seek out my favorite salesman, Eddie G. He and I found the perfect car for me, and that is when I met Chris Shotwell. I could feel the waves of anxiety begin to swell but his professional manner, air of expertise, and organizational skills swept all of that away. So thank you, for that, Chris. Thank you for making it all so quick and easy. More

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Very attentive to the customer and easy to establish a dialog with managers if needed. Clean place with professional staff always ready assist. dialog with managers if needed. Clean place with professional staff always ready assist. More

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I recently had the pleasure of experiencing my first service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experien service appointment at Brandon Honda for my 2024 Honda Pilot All-Wheel Drive Touring, and I am delighted to share my overwhelmingly positive experience. From the moment I arrived until the moment I left, the entire process was seamless, efficient, and truly customer-centric. Upon arrival, I was immediately impressed by the welcoming and professional atmosphere of Brandon Honda. The facility is modern, clean, and well-organized, reflecting a high standard of excellence. The staff greeted me with genuine smiles and courtesy, making me feel valued as a customer from the outset. The service advisor, who attended to my vehicle, demonstrated exceptional knowledge and professionalism. He took the time to thoroughly explain the services that would be performed on my 2024 Honda Pilot, addressing any questions I had with clarity and patience. It was evident that the staff at Brandon Honda are well-trained and highly skilled, instilling confidence in the quality of their work. One of the standout aspects of my visit was the efficiency with which the service was conducted. Despite being my first service appointment, the entire process was completed in a timely manner, far exceeding my expectations. The service team worked diligently to ensure that my vehicle was thoroughly inspected and serviced without any unnecessary delays. This level of efficiency is a testament to their dedication and expertise. The quality of service provided was impeccable. My Honda Pilot was returned to me in pristine condition, having undergone a comprehensive check-up and maintenance. The attention to detail was evident, and I felt reassured knowing that my vehicle was in excellent hands. Additionally, the service team provided a detailed report of the work carried out, including any potential issues to keep an eye on in the future. This level of transparency and communication is highly commendable. While waiting for my vehicle, I had the opportunity to enjoy the customer lounge, which is equipped with a range of amenities to enhance the overall experience. The lounge is comfortable and well-appointed, offering complimentary refreshments, Wi-Fi, and a quiet environment to relax or catch up on work. It’s clear that Brandon Honda goes above and beyond to ensure that their customers are comfortable and well-cared for during their visit. My experience at Brandon Honda for the first service of my 2024 Honda Pilot All-Wheel Drive Touring was nothing short of exceptional. The professionalism, efficiency, and quality of service provided far exceeded my expectations. It is evident that Brandon Honda prioritizes customer satisfaction and strives for excellence in every aspect of their operations. I wholeheartedly recommend Brandon Honda to anyone in need of vehicle servicing or considering purchasing a new vehicle. Their commitment to providing outstanding service and ensuring customer satisfaction is truly commendable. I look forward to returning for future services and continuing to experience the exemplary service that Brandon Honda consistently delivers. More

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I want to give a big thanks to! !! Big Q!!!! For motivating, me and having faith in my situation in my journey of purchasing a car.. I was willing to settle for a used car.But she ha !! Big Q!!!! For motivating, me and having faith in my situation in my journey of purchasing a car.. I was willing to settle for a used car.But she had much more bigger dreams for me.So now I am a pride owner of a 2024 honda civic that I am very grateful and blessed to have thank you .. Brandon Honda....Q and the team More

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Everytime I come here they treat me like family and get me the best deals possible !! Chris Weiss is amazing ! Me and my friend just purchased our 10th vehicle from Chris Weiss! I’f you’re in the market fo me the best deals possible !! Chris Weiss is amazing ! Me and my friend just purchased our 10th vehicle from Chris Weiss! I’f you’re in the market for a vehicle i strongly recommend to Head over to Brandon Honda and ask for Chris Weiss … you will not be disappointed!!! More

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Q is the nicest service/sales representative we have ever met. She went the extra mile to ensure that we were satisfied! Treated us like part of her family! met. She went the extra mile to ensure that we were satisfied! Treated us like part of her family! More

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Poor customer service, dishonest sales reps, dishonest sales practices, runs multiple credit pulls when only one was authorized, rude management, etc. Specifically told the sales rep Youssef that I only a sales practices, runs multiple credit pulls when only one was authorized, rude management, etc. Specifically told the sales rep Youssef that I only authorized one credit pull, which he notated on the folder, yet credit was pulled twice, and he pretented he didn't know that. Manager Sam came in and lied about credit being pulled twice for "compliance" when Honda Financial Services Corporate Office in Torrance, CA verified that Sam's statement is not true. Find another Honda dealership to buy from unless you feel like being taken advantage of and lied to. More

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Great service from Katie Kennedy who I spoke to first to Sébastien Fernandez who finalized the deal. No hidden prices. He gave me the price I was looking for. They got me in and out very fast and I'm happy Sébastien Fernandez who finalized the deal. No hidden prices. He gave me the price I was looking for. They got me in and out very fast and I'm happy with the car I bought. I would definitely recommend this dealership. More

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Never fails me , a thousand times back and forth about what seemed like 19 different options and Chris Irving Saves the day! Always has my deals literally ready for me to sign when I walk in ! Absolutely what seemed like 19 different options and Chris Irving Saves the day! Always has my deals literally ready for me to sign when I walk in ! Absolutely no time wasted and keeps us happy Number 8 in the books Chris ! More

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Great Guy to remove any stress from the buying process. He'll sideline the vehicle you call about (many dealers do not anymore). Then just tell him what you're after, he (and his manager) make it happen r He'll sideline the vehicle you call about (many dealers do not anymore). Then just tell him what you're after, he (and his manager) make it happen right away. No back and fourth, no broken promises. We received exactly what we expected in a shorter time than expected and drove away when we anticipated returning in a week. They believed in us, we believed in them and together we all succeeded. Really kind, straight forward man. Apparently he sold (3) cars that day alone. You'll see why! More

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