Chris Smith | Page 56

Smooth and Easy Confidence in their product really shows at Tucson Subaru. Our sales person, Chris Smith, was friendly, patient and professional and sold us without Confidence in their product really shows at Tucson Subaru. Our sales person, Chris Smith, was friendly, patient and professional and sold us without any pressure. We love our new Forester! Thank you Chris! More

Report | Print

I bought my 1st Subaru and it was a nice experience I drove from Phoenix to Tucson, for 2 reasons. First and foremost I felt no pressure from Chris Smith (My contact over there) He was fine with the fa I drove from Phoenix to Tucson, for 2 reasons. First and foremost I felt no pressure from Chris Smith (My contact over there) He was fine with the fact that it may take a few weeks before I went to look at the car. And didn't insist (like the dealers in my area) for me to provide a phone number, and get harassed with special deals, etc. Oh yeah I did say 2 reasons, the 2nd they had the exact model of car I wanted, with the color I wanted. Overall great, friendly service. Thanks, More

Report | Print

Great experience! Chris Smith was a fantastic salesman! Not once did he make me feel rushed or pressured into buying my new WRX. It was the car that won me over and ult Chris Smith was a fantastic salesman! Not once did he make me feel rushed or pressured into buying my new WRX. It was the car that won me over and ultimately my decision to make the purchase. Chris definitely made the experience easy and fun. I was anxious to drive off the lot in my new car and Chris expedited the process so I could start driving my WRX sooner. His knowledge about the car was fantastic and he answered all my questions. He was very professional and respectful. Louie Ascencio was very easy to work with and helped me chose optional extras for my new WRX. He was very laid back and did not pressure me into any extras that I did not want. He was easy to work with and helped me get the payments that I wanted! My overall experience at Tucson Subaru was excellent! More

Report | Print

Very warm and friendly dealing with the employees Chris was very friendly and very courteous! He explained all the details about the car I wanted. He kept me informed about when the car was to be deli Chris was very friendly and very courteous! He explained all the details about the car I wanted. He kept me informed about when the car was to be delivered and didn't leave me guessing on when it was to arrive. I appreciate all the attention that was spent on buying experience. Great service!! More

Report | Print

no one helped us We were in the neighborhood after a late lunch and were with my daughter who is in the market for a car and stopped by your dealership This was probab We were in the neighborhood after a late lunch and were with my daughter who is in the market for a car and stopped by your dealership This was probably about 4;30pm. .I asked the lady at the desk if you were in. She said she would call you and never did nor did she come back to me to say whether you were in. While we were looking over the lot no one even approached us. We were looking around for at least 30 minutes. frankly have never been to a dealership where we were not approached to see if we needed any help . We left disappointed by the customer service. I did see a few sales people standing around and cant believe the that the front desk girl wouldn't let us know if you were in or not and if you weren't wouldn't have gotten someone else to help us. I would have expected a lot more. I will forward this to your owner because I cant believe this is how he would want a potential customer to be treated.' More

Report | Print

Great Service! The team at Tucson Subaru made my car buying experience amazing! Chris Smith was an awesome salesman. He made sure I drove home the car I wanted. Trac The team at Tucson Subaru made my car buying experience amazing! Chris Smith was an awesome salesman. He made sure I drove home the car I wanted. Traci Roberts in Finance was also amazing! She got me a great interest rate with a payment I can afford. Thank you Tucson Subaru! More

Report | Print

A Happy Ending I really appreciate the courtesy and competence of my salesperson, Chris Smith, and the finance manager, Tim Hanson. Chris even gave me a tour of the I really appreciate the courtesy and competence of my salesperson, Chris Smith, and the finance manager, Tim Hanson. Chris even gave me a tour of the building. The greeters of the Company were in Halloween attire and really looked great! More

Report | Print

Easy and Painless! Our experience was great! We only expected to test drive a car that day but drove off the lot with a new Forester. We belong to the Costco Car Progr Our experience was great! We only expected to test drive a car that day but drove off the lot with a new Forester. We belong to the Costco Car Program, so there's no hassles about price, and it makes the process very easy. We love the vehicle, and the people at Tucson Subaru were friendly and helpful. More

Report | Print

Don't go anywhere else to buy a Subaru, or a car even After a fender bender put my Acura SLX out of commission I was not inclined to even buy a new car. A few months later I thought I might just go look After a fender bender put my Acura SLX out of commission I was not inclined to even buy a new car. A few months later I thought I might just go look at some Subaru's as I had had two previously. Trent Nichols was assigned to help me and before he even started to try and sell me he asked questions about my previous car, what I liked and did not like about it, the color, seats and everything else. Then he asked about my driving habits and those of my husband who would be driving the car sometimes as well. He told us he would be right back and when he came back he asked me to go for a test drive. It was a Tungsten Steel Subaru Outback with cloth seats and sunroof. I drove around a few blocks and came back in to tell my husband this was the car I wanted, no need to drive anything else. Trent just knew the exact car that would be right for me by simply asking questions before trying to sell me. More

Report | Print

Took the Worry Out of Car Buying I will admit that I wasn't looking forward to the process of testing driving cars, hearing sales pitches, potentially feeling pressured, and dealing w I will admit that I wasn't looking forward to the process of testing driving cars, hearing sales pitches, potentially feeling pressured, and dealing with paperwork transfer if I did purchase a vehicle. I was pleasantly surprised by my experience at Tucson Subaru,and left with a new Subaru that I love. Tucson Subaru, overall, is very pleasant, low-key, and has lots of amenities for people both shopping or waiting for vehicle services. I had Chris Smith for my sales representative, and he was extremely patient, answering all my questions and allowing all the time I needed to feel comfortable with the vehicles I was considering. I was surprised by the amount of help offered, including taking care of the motor vehicle department's title transfer notice. All I needed to do once leaving the lot with my new car was contact my insurance company. I also worked with Tim Hanson on paperwork after I decided to purchase my Subaru, and Tim gave good advice on how to best protect my investment. At no time did I feel pressured into purchasing anything. So, in summary, the "scary car-shopping" experience I had dreaded turned out to be an educational and enjoyable experience, and I don't regret my decision to purchase my Subaru. More

Report | Print