Chris Smith
Chris Smith at Capital Toyota, Inc.

Chris Smith | Page 6

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
155 Reviews
4.9

155 Reviews

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155 Reviews of Chris Smith

September 26, 2023

Dealership Rating
Employee Rating

Great service. ..and Debbie is a top notch valet! Will be back when the other car needs service! More

by ccshenkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Debbie - Valet

Oct 05, 2023

Capital Toyota, Inc. responded

Thank you for sharing your experience with our great service and recognizing Debbie as a top-notch valet at Capital Toyota! 🌟 We appreciate your kind words, and we're delighted to hear that you'll be returning for service when your other car needs it. Your satisfaction is important to us, and we look forward to providing you with exceptional service once again. If you ever have more feedback to share or need assistance in the future, please don't hesitate to reach out. Thank you for choosing Capital Toyota, and we can't wait to serve you again!

August 19, 2023

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Great job. Routine maintenance was professional and easy. Checkin in for my appointment was effortless and made it all smooth. More

by Helms4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with us! We're pleased to hear that your routine maintenance visit to Capital Toyota was professional and easy. Our goal is to make every service appointment as smooth and hassle-free as possible for our valued customers. Effortless check-in and a seamless process are important aspects of our commitment to excellent customer service. If you have any more maintenance needs, questions, or would like to schedule another appointment, please don't hesitate to reach out. We're here to provide you with exceptional support and service. Thank you for choosing Capital Toyota, and we look forward to serving you again in the future.

August 06, 2023

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Always a great experience. Service is super helpful. Chris Smith is always available to help me out. More

by dedrahale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback with us! We're thrilled to hear that you consistently have great experiences at Capital Toyota and that our service team, particularly Chris Smith, has been instrumental in making your visits enjoyable and helpful. Providing excellent customer service and ensuring our customers have a seamless experience are our top priorities, and we're delighted to know we've been meeting your expectations. If you ever need further assistance or have any questions, please don't hesitate to reach out to Chris or our team. Thank you for your continued trust in Capital Toyota. We appreciate your support and look forward to serving you again.

July 09, 2023

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Great Selection of vehicles. Great Sales Team. Patrick Shadrick is really good. Outstanding Finance Deptartment. Exceptional Service Department. More

by eddiescott5275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Chris Morgan , Jamey Blevins, Ashley Foster, AJ Turner

Jul 10, 2023

Capital Toyota, Inc. responded

Thank you for your kind words and positive review of Capital Toyota! We greatly appreciate your feedback and are thrilled to hear about your exceptional experience with our dealership. We take great pride in offering a wide selection of vehicles to meet our customers' needs, and we're glad to hear that our selection met your expectations. Our sales team strives to provide excellent customer service, and we're thrilled to know that they delivered a great experience for you. We will pass along your compliments to Patrick Shadrick for his outstanding service. Additionally, we're delighted that you found our finance department to be outstanding. We understand that financing plays a crucial role in the car-buying process, and we're committed to ensuring a smooth and efficient experience for our customers. Lastly, we're pleased to hear that our service department provided exceptional service to you. Maintaining the reliability and performance of your vehicle is important to us, and our service team works diligently to meet our customers' needs. Thank you once again for your positive feedback. We truly value your business, and we're here to assist you with any future automotive needs you may have.

June 22, 2023

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Employee Rating

I am very satisfied with the services accorded to me. The staff are accommodating, friendly and helpful. Toyota always give the best services to their clients. More

by erlynnjacar
Service Price Transparency
Recommend Dealer
Yes
Jun 23, 2023

Capital Toyota, Inc. responded

hank you for sharing your feedback with us. We are thrilled to hear that you are highly satisfied with the services you received at Capital Toyota. Providing exceptional customer service is our top priority, and we are glad that our staff members were accommodating, friendly, and helpful throughout your experience. At Capital Toyota, we strive to go above and beyond to meet the needs and expectations of our valued clients. It is wonderful to know that you felt well taken care of by our team. Your satisfaction is a testament to our commitment to providing the best services possible. We truly appreciate your kind words and your trust in our dealership. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out. We value your continued support and look forward to serving you in the future.

June 22, 2023

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Employee Rating

Great staff , all round dealership. Bought new 4 runner ,would buy again . Never an issue More

by tommymajors
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon, Gwen Livley , Ashley Foster, Richard Levi

Jun 23, 2023

Capital Toyota, Inc. responded

Thank you for your wonderful feedback and for choosing Capital Toyota for your automotive needs. We are thrilled to hear that you had a great experience with our staff and consider our dealership to be exceptional in every aspect. Congratulations on your new 4Runner purchase! We are delighted that you are satisfied with your decision, and we appreciate your trust in us. Our team works hard to ensure that our customers have a seamless and enjoyable buying process, and we are glad that we were able to meet your expectations. It is also fantastic to hear that you have never encountered any issues. We strive to provide reliable vehicles and outstanding customer service, and we are thrilled that we have delivered on our promises. Your satisfaction and peace of mind are very important to us. Thank you again for your positive review. If there is anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your continued support and look forward to serving you in the future.

June 21, 2023

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Employee Rating

Fast service, easy to schedule on line, staff is very friendly to greet and take care of your needs More

by Mike
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen , Richard Levi

Jun 23, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a fast and convenient service at Capital Toyota. Making scheduling easy and accessible online is one of our top priorities, and we are glad that it worked seamlessly for you. Our team takes great pride in providing friendly and attentive service to all our customers, and we are delighted that you felt well taken care of. Greeting and addressing your needs with a warm and helpful attitude is at the core of our customer service philosophy. Your feedback is truly appreciated, as it motivates us to continue delivering exceptional experiences. We value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please feel free to reach out. Best regards,

June 18, 2023

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Friendly, fast service with convenient hours. We have used Capital Toyota for many years and have always received good service. More

by twhooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch, Gary Shuford , Richard Levi

Jun 19, 2023

Capital Toyota, Inc. responded

Thank you for your kind feedback regarding the service you have received at Capital Toyota. We are thrilled to hear that you have consistently experienced friendly, fast service with convenient hours. At Capital Toyota, we understand the importance of providing efficient and customer-centric service. Our team is dedicated to ensuring that your service experience is both pleasant and timely, allowing you to get back on the road as quickly as possible. We greatly appreciate your loyalty as a longstanding customer. It's fantastic to know that you have chosen us for many years and have consistently received good service. Your satisfaction is our top priority, and we will continue striving to meet and exceed your expectations. Thank you for choosing Capital Toyota as your trusted dealership. We value your business and look forward to serving you for many more years to come.

May 25, 2023

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Employee Rating

Service picked up my truck and had it back within an hour. Quick and easy. Everybody is very pleasant to work with! More

by pmcallister0406
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron

May 29, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our service team was able to pick up your truck and return it to you within an hour. Quick and easy service is something we strive for, and we're delighted that we met your expectations. We're also glad to hear that everybody you interacted with was pleasant to work with. Providing a friendly and welcoming environment is important to us, and we're thrilled that our team made your experience enjoyable. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you again for your kind words. We genuinely appreciate your business and look forward to serving you in the future.

April 06, 2023

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Employee Rating

I am very happy with the service from Capital Toyota. What is especially nice is that they pick the car up from my home, and return it, no charge. And they are right on schedule. I have all my service More

by awvoss
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2023

Capital Toyota, Inc. responded

It's great to hear that you're happy with the service you received from Capital Toyota! We're glad that our complimentary valet pickup and drop-off service made your experience even more convenient. Thank you for choosing us for all your service needs, and we look forward to continuing to provide you with excellent service in the future.

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