Chris Smith
Chris Smith at Capital Toyota, Inc.

Chris Smith | Page 7

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

Contact Me
4.9
159 Reviews
4.9

159 Reviews

Write a Review

159 Reviews of Chris Smith

June 21, 2023

Dealership Rating
Employee Rating

Fast service, easy to schedule on line, staff is very friendly to greet and take care of your needs More

by Mike
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen , Richard Levi

Jun 23, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you had a fast and convenient service at Capital Toyota. Making scheduling easy and accessible online is one of our top priorities, and we are glad that it worked seamlessly for you. Our team takes great pride in providing friendly and attentive service to all our customers, and we are delighted that you felt well taken care of. Greeting and addressing your needs with a warm and helpful attitude is at the core of our customer service philosophy. Your feedback is truly appreciated, as it motivates us to continue delivering exceptional experiences. We value your business and look forward to serving you again in the future. If there is anything else we can assist you with, please feel free to reach out. Best regards,

June 18, 2023

Dealership Rating
Employee Rating

Friendly, fast service with convenient hours. We have used Capital Toyota for many years and have always received good service. More

by twhooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch, Gary Shuford , Richard Levi

Jun 19, 2023

Capital Toyota, Inc. responded

Thank you for your kind feedback regarding the service you have received at Capital Toyota. We are thrilled to hear that you have consistently experienced friendly, fast service with convenient hours. At Capital Toyota, we understand the importance of providing efficient and customer-centric service. Our team is dedicated to ensuring that your service experience is both pleasant and timely, allowing you to get back on the road as quickly as possible. We greatly appreciate your loyalty as a longstanding customer. It's fantastic to know that you have chosen us for many years and have consistently received good service. Your satisfaction is our top priority, and we will continue striving to meet and exceed your expectations. Thank you for choosing Capital Toyota as your trusted dealership. We value your business and look forward to serving you for many more years to come.

May 25, 2023

Dealership Rating
Employee Rating

Service picked up my truck and had it back within an hour. Quick and easy. Everybody is very pleasant to work with! More

by pmcallister0406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron

May 29, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to leave us a positive review! We're thrilled to hear that our service team was able to pick up your truck and return it to you within an hour. Quick and easy service is something we strive for, and we're delighted that we met your expectations. We're also glad to hear that everybody you interacted with was pleasant to work with. Providing a friendly and welcoming environment is important to us, and we're thrilled that our team made your experience enjoyable. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help. Thank you again for your kind words. We genuinely appreciate your business and look forward to serving you in the future.

April 06, 2023

Dealership Rating
Employee Rating

I am very happy with the service from Capital Toyota. What is especially nice is that they pick the car up from my home, and return it, no charge. And they are right on schedule. I have all my service More

by awvoss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2023

Capital Toyota, Inc. responded

It's great to hear that you're happy with the service you received from Capital Toyota! We're glad that our complimentary valet pickup and drop-off service made your experience even more convenient. Thank you for choosing us for all your service needs, and we look forward to continuing to provide you with excellent service in the future.

March 05, 2023

Dealership Rating
Employee Rating

Very nice n respectful the wait was not to long n the service team was great More

by Coke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2023

Capital Toyota, Inc. responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that your recent service experience at our dealership was a pleasant one. At Capital Toyota, we understand that your time is valuable, and we strive to provide efficient and timely service to our customers. We are glad to hear that your wait time was reasonable and that our service team treated you with respect and provided you with excellent service. We appreciate your business and are grateful for the opportunity to serve you. If there is anything else we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Thank you for choosing Capital Toyota for your automotive needs. We look forward to serving you again soon.

February 07, 2023

Dealership Rating
Employee Rating

Everyone I came in contact with was courteous and professional. My service advisor was so kind and explained every aspect of what to expect for today's visit. More

by mstrish_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2023

Capital Toyota, Inc. responded

Welcome to the Capital Toyota Family and thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

January 11, 2023

Dealership Rating
Employee Rating

Timely, expert service. I always take my Toyota to Capital and their work has always measured up. More

by revverzyl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon

Jan 19, 2023

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

December 30, 2022

Dealership Rating
Employee Rating

Courteous service. Honest about wait time. Helpful. Nice waiting area. Bathroom is always very clean. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor

Jan 03, 2023

Capital Toyota, Inc. responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

December 20, 2022

Dealership Rating
Employee Rating

And the dealership is very friendly, efficient and caring about your needs. The parts are a little pricey. More

by Jamesd54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandy Leamon

Dec 28, 2022

Capital Toyota, Inc. responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

December 19, 2022

Dealership Rating
Employee Rating

Top notch I have been going to this dealership for many years! They do everything they can to make sure they do a good job and keep you comfortable, More

by Tentdan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Lundeen, Sandy Leamon , Richard Levi

Dec 28, 2022

Capital Toyota, Inc. responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime.

...
7
...

Dealership Inventory (198 Vehicles)

used 2019 Toyota RAV4 car, priced at $27,480
2019 Toyota RAV4
used
Ruby Flare Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Tundra car, priced at $72,537
2026 Toyota Tundra
new
Lunar Rock exterior
Automatic
Four-wheel Drive
new 2026 Toyota bZ car, priced at $48,881
2026 Toyota bZ
new
Pearl exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tundra car, priced at $59,787
2026 Toyota Tundra
new
Celestial Silver Metallic exterior
Automatic
Four-wheel Drive
used 2025 Honda Odyssey car, priced at $39,346
2025 Honda Odyssey
used
Platinum White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Toyota C-HR car, priced at $41,657
2026 Toyota C-HR
new
Cement exterior
Automatic
All-wheel Drive