Chris Smith
Chris Smith at Capital Toyota, Inc.

Chris Smith | Page 5

Toyota Service Advisor 423-892-0661

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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4.9
159 Reviews
4.9

159 Reviews

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159 Reviews of Chris Smith

March 22, 2024

Dealership Rating
Employee Rating

Easy to work with good people good prices I work odd hours and they were very accommodating. More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brody Stokes, Chris Morgan , Shawn Cordell

Mar 25, 2024

Capital Toyota, Inc. responded

We're delighted to hear that you had such a positive experience with us! It's fantastic to know that our team made it easy for you to work with us, and we're thrilled that you found our prices fair. Accommodating our customers' schedules, especially those with unconventional hours, is important to us, and we're glad we could meet your needs. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to reach out. We're here to help!

March 20, 2024

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Employee Rating

They are always so helpful and quick to respond. I feel I can trust them More

by Brenda Domer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Martin , Marty Woody

Mar 20, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words and for taking the time to share your positive experience with us! At Capital Toyota, providing excellent service and building trust with our customers are our top priorities. We're thrilled to hear that you found our team to be helpful and responsive, and we're honored to have earned your trust. Your satisfaction and trust mean the world to us, and we're grateful for the opportunity to serve you. If there's ever anything else we can do to assist you or if you have any further feedback to share, please don't hesitate to reach out. We're here for you every step of the way, and we look forward to continuing to exceed your expectations in the future. Thank you for choosing Capital Toyota, and we appreciate your continued support!

February 07, 2024

Dealership Rating
Employee Rating

Friendly, helpful staff. Fast service. Communication every step of the way during various services. Highly recommended! More

by soulbpt22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch

Feb 12, 2024

Capital Toyota, Inc. responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our staff friendly and helpful, appreciated the fast service, and received clear communication throughout various services. Your recommendation means a lot to us, and we truly value your trust in our services. If there's anything more we can do for you or if you have any specific feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future.

February 04, 2024

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Employee Rating

Chris is a true professional. Was an effortless flow in and out job well done. More

by Hay uepisode1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Foster

Feb 05, 2024

Capital Toyota, Inc. responded

We appreciate your fantastic feedback and are thrilled to hear about your seamless experience at Capital Toyota! 😊 Chris is indeed a true professional, and we're delighted that your visit was effortless and well-executed. Our team is committed to providing top-notch service, making every interaction a positive one. We look forward to serving you again in the future and maintaining the high standards that Capital Toyota is known for. Safe travels, and thank you for choosing Capital Toyota!

January 04, 2024

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Employee Rating

Awesome sales and service! Never wait long for service. Everyone always so nice. I think they must have trained at Chick-filet - everyone so nice and efficient! More

by Kpenland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Valdes

Jan 04, 2024

Capital Toyota, Inc. responded

Thank you for your fantastic feedback! We're thrilled to hear that you've had an awesome experience with both sales and service at our dealership. It's great to know that our team's efficiency and friendliness make your visits enjoyable. We appreciate the comparison to Chick-fil-A, and we strive to provide the same level of niceness and efficiency. If there's anything more we can do for you or if you have further comments, please feel free to reach out. We value your trust in us and look forward to continuing to provide excellent service. Safe and enjoyable driving!

January 02, 2024

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Employee Rating

They put the wrong engine oil even after I requested for them to follow the recommended Toyota manufacturing oil recommendations More

by jbola@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 02, 2024

Capital Toyota, Inc. responded

Thank you for bringing this matter to our attention, and we sincerely apologize for any inconvenience you may have experienced. At Capital Toyota, we prioritize the well-being of your vehicle, and we want to assure you that we only use factory-recommended oil and adhere to the specific weight recommendations based on your Toyota model. We understand the importance of maintaining the integrity of your vehicle, and we appreciate your trust in our services. If you have any further concerns or questions, please feel free to reach out to our service team directly. We are committed to ensuring your satisfaction and look forward to the opportunity to address any issues you may have. Thank you for choosing Capital Toyota.

December 22, 2023

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Employee Rating

Everybody in this dealership is great. From sales to service to the office staff. They are friendly and take care of my vehicle and me. More

by FOURUTFANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2023

Capital Toyota, Inc. responded

We truly appreciate your wonderful feedback! It's fantastic to hear that everyone at the dealership, from sales to service to the office staff, has been great. Providing friendly and attentive service is our priority, and we're thrilled to know that we've taken care of both you and your vehicle. If there's anything else you need or if you have any questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again! 😊🚗🌟

November 29, 2023

Dealership Rating
Employee Rating

Helpful friendly quick easy to deal with competent reasonably priced easy to book comfortable waiting area fast wifi More

by dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Shadrick

Nov 29, 2023

Capital Toyota, Inc. responded

Thank you so much for your fantastic review! 🌟 We're delighted to hear that our team at Capital Toyota made your experience helpful, friendly, and quick. Your kind words about our competence, reasonable pricing, and ease of booking mean the world to us. We strive to provide a comfortable waiting area with fast wifi to enhance your overall experience. Your satisfaction is our priority, and we appreciate you taking the time to share your positive feedback. If there's anything else you need or if you have any suggestions, feel free to let us know. Safe travels, and we look forward to serving you again!

November 28, 2023

Dealership Rating
Employee Rating

I had mechanical work performed on my truck. The process was super easy as they provided quick, timely, and honest responses. They picked up my truck, interacted throughout the day to let me kno More

by shop_s_mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Wallace , Richard Levi

Nov 29, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

November 22, 2023

Dealership Rating
Employee Rating

They do a great job in service of your vehicle. Are very friendly and aim to please More

by lthomas5938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gwen Livley , Ashley Foster

Nov 27, 2023

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Capital Toyota. Providing excellent service and aiming to please our customers is what we strive for. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Your satisfaction is our priority. Thank you for choosing Capital Toyota!

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