Chris Stanford | Page 3

Jake Myers was great. He diligently listening to what I was looking for, then expertly steered me into the perfect car. Then he efficiently and painlessly walked through t He diligently listening to what I was looking for, then expertly steered me into the perfect car. Then he efficiently and painlessly walked through the process towards me walking out with my car. I would HIGHLY recommend Jake Myers and Mercedes-Benz Grapevine when you are looking for a new car. More

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This dealership was phenomenal from the very start. Their customer service, communication, patience, and work ethic is impeccable! Dyan was absolutely amazing! Buying anything with a large price tag is Their customer service, communication, patience, and work ethic is impeccable! Dyan was absolutely amazing! Buying anything with a large price tag is always stressful for me; however, she made the entire process a breeze! I’m from out of state and despite being a state away, she made the process very easy and comfortable. I can’t thank her and the finance director enough for their patience and commitment to helping me find my dream car! More

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These folks are professional, courteous, friendly and inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look t inviting. We came in from out of state and Marco made sure everything was represented accurately and handled efficiently. We will definitely look to Grapevine in the future. Brian and Marco should be considered the standard of what online car shopping providers strive to meet. More

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Marco and the team were amazing! They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new They took their time to answer all of our questions, made sure the vehicles were detailed and beautiful! Took the time to set up features on our new cars and personally connected in a way that made us feel like family! More

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The entire process was very easy. Val was extremely friendly, helpful and professional. I’ll be back for sure! Val was extremely friendly, helpful and professional. I’ll be back for sure! More

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First time buying from a dealership and thankfully it was a good experience due to the employees. Clyde was very professional, patient, and friendly. If he didn't know or have the information, he found someo a good experience due to the employees. Clyde was very professional, patient, and friendly. If he didn't know or have the information, he found someone that did or found it online for me. He answered every text message and phone call right away. He kept me updated every step of the way. He addressed all my issues and had everything fixed that he was able to. If you go to this dealership I would highly recommend working with Clyde. More

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Jake was amazing and very responsive. He answered my initial inquiry within minutes (on a day the dealership was closed) and kept me updated throughout the process. I highly recommend Jac He answered my initial inquiry within minutes (on a day the dealership was closed) and kept me updated throughout the process. I highly recommend Jacob Myers. The dealership was great as well. More

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Casey Nolan did an exceptional job getting me into my new GLC43 - Awesome, well done! He took the time to look at incoming inventory and kept me informed. He listened to my needs/options and found me the pe GLC43 - Awesome, well done! He took the time to look at incoming inventory and kept me informed. He listened to my needs/options and found me the perfect vehicle…. The delivery and time spent going over the vehicle was outstanding to say the least. I felt very comfortable driving my new GLC 43 off the lot. Thank you Casey! More

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I loved the atmosphere of this dealership! From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friend From the time I stepped out of my car to the time I drove off the lot with my new Mercedes Benz it was an amazing experience. Everyone was so friendly and professional. More

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Late last Saturday, I decided to change my car… yep at 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz becau 2:00pm knowing that the dealer was closing at 6pm. I was hesitating between a Benz GLE or GLS and a BMW X5 or X7… I started my shopping at Benz because I was always been impressed with their luxury & German engine package… my shopping needs to be done by myself and my wife walking down the lot :) no help is needed at that time. The we decided around 3:00pm to do the same in the BMW lot. I ask them for help to find out there was a 1 to 2 hours waiting time! Well, when I’m decided to buy something, I want it that day.. I was more inclined with the Benz anyway… we went back and ask for help, then Tom make himself available to us and we ended up road testing the cars that we liked! Tom got our GLE 450 ready and we were able to leave that evening, yes after hour! What a great team out there taking care of a customer! Kudos to the team, and we love our new car! More

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