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Chris Tompkins
Chris Tompkins at Fred Martin Superstore

Chris Tompkins

Sales and Leasing Consultant

Fred Martin Superstore

3195 Barber Rd
Barberton, OH 44203

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4.6
37 Reviews
4.6

37 Reviews

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37 Reviews of Chris Tompkins

July 23, 2025

Dealership Rating
Employee Rating

Incompetent. They have a serious case of lack of communication. one hand doesn't know what the other hand is doing. More

by toymaster330
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Taylor Black

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Jul 24, 2025

Fred Martin Superstore responded

Good morning. We apologize that your experience was anything less than 5-stars. On your last visit, you had come in on a vehicle at our Arlington road store and were told this vehicle would be dropped off at our location for your to purchase. Due to a breakdown in our communication, we learned that vehicle had previously sold before your arrival. Our vehicles are sold on a first-come first-serve basis and are not typically held for customers without a deposit, however, we should have been more diligent in ensuring we could get you this vehicle and let you know the vehicle had sold prior to your arrival. We dropped the ball here and we apologize for this. We thank you for your review and will be taking steps to improve our communication going forward.

April 30, 2025

Dealership Rating
Employee Rating

They are very helpful and courteous. I like the dealership. I was very pleased.with the service More

by antoncross98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Rutherford

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Apr 30, 2025

Fred Martin Superstore responded

Thank you for your kind words and for your business! Congratulations on your new Jeep and we look forward to seeing you again!

April 12, 2025

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Employee Rating

Everyone was kind and patient with my elderly parents who were purchasing the car today More

by Wrona6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 14, 2025

Fred Martin Superstore responded

We're happy to hear our team could help! Thank you for your business and congratulations on your purchase!

June 05, 2024

Dealership Rating
Employee Rating

Excellent service all the way around from sales to finance. We couldn't be happier with our purchase. The extra warranties and perks offered were top notch. Thanks again to everyone involved. More

by Omar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kerry Crawford

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Jun 06, 2024

Fred Martin Superstore responded

We're happy to hear we could provide you with a great experience! Thank you for taking the time to leave us 5-stars and for shopping with us, Omar! Congratulations on your purchase and we look forward to seeing you again!

May 13, 2024

Dealership Rating
Employee Rating

All my questions have been answered. Still in contact. Hopefully I can get something soon More

by trinalynn44691
Recommend Dealer
Yes
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May 14, 2024

Fred Martin Superstore responded

We're hope to hear we could provide a good experience! Thank you for the 5-stars and for your business!

December 29, 2023

Dealership Rating
Employee Rating

Working with Chris was an amazing experience. He was kind, patient and transparent with me. He understood and worked with me to find a vehicle that same day, I came in with one car and left with More

by Kaitlyn.antonelli03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Dec 29, 2023

Fred Martin Superstore responded

We love to hear it! Thank you so much for taking the time to review our team and leave your kind words about Chris! Your business means a lot to us and we're happy to hear we could get you into a great vehicle! Thank you again and congratulations on your purchase!

October 19, 2023

Dealership Rating
Employee Rating

Last place we tried yet should have been the first! Mike and Chris are a top rate team and we will be back for sure- More

by Paul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Trissel , Flip the detail man, phenomenal work!!!

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Oct 20, 2023

Fred Martin Superstore responded

We're glad to hear that Mike and Chris could help get you the vehicle you were looking for! Thank you for your 5-star review and for your business! Congratulations on your purchase and we look forward to seeing you again!

June 13, 2023

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Employee Rating

Great service. Easy process and very knowledgeable staff. And great selection of cars to choose from. More

by shawn_akron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jun 14, 2023

Fred Martin Superstore responded

Thank you for the kind review, Shawn! We're glad to hear that our staff was able to impress! Thank you for your 5-star review and for your business! Congratulations on your purchase and we look forward to seeing you again!

May 26, 2023

Dealership Rating
Employee Rating

Excellent Sales Rep Chris Thomkins. He was very helpful and persistent helping to get a car with my bad credit, and being turned away from other dealerships. He took it personally that More

by Tanya
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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May 26, 2023

Fred Martin Superstore responded

Thank you for the 5-stars and for the high praise for Chris! We're happy to hear he was able to remain persistent in making sure you got the vehicle you deserve! Thank you so much for shopping with us and congratulations on your purchase! We look forward to seeing you again for the next one!

May 23, 2023

Dealership Rating
Employee Rating

Good experience, good experience, good experience, good experience, good experience, good experience, good experience, good experience More

by Arrow12tm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Loucks

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May 24, 2023

Fred Martin Superstore responded

We love to hear it! Thank you for the 5-stars and for your business!

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