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Chris Yates
1,075 Reviews
1075 Reviews of Chris Yates
August 17, 2021
Great and kind service from beginning to the end and was a great experience. I will refer all my friends abs family to come there a great experience. I will refer all my friends abs family to come there More
by STACEYWAID
Verified CustomerOther Employees Tagged: John Roche, Angela Belmonte , Janice Brunetti, John Cantwell, Michael Civil, Annmarie Converey, Rebecca Morris
August 14, 2021
Awesome experience both the sales department and the service department. Both took care and met my needs with no issues at all. Would recommend them service department. Both took care and met my needs with no issues at all. Would recommend them More
by gauzepad7
Other Employees Tagged: Tim Eberhardt
August 13, 2021
The checkin was quick and efficient. The personnel were courteous and professional. The work was completed in a timely manner. I particularly liked the complementary car wash. courteous and professional. The work was completed in a timely manner. I particularly liked the complementary car wash. More
by julccmcjc
August 13, 2021
Very professional and great communication I am happy with the service provided! Mark from sales as been a ton of help as well and thank the entire team the service provided! Mark from sales as been a ton of help as well and thank the entire team More
by CHRISSYRILEY97
Other Employees Tagged: Mark Hartman , Bob Diaz
August 13, 2021
Very helpful and cooperative and schedule appointment very communicative about the work that needed to be done call him back cleaned and an x-ray vision very communicative about the work that needed to be done call him back cleaned and an x-ray vision More
by ROGERS215
Other Employees Tagged: Bob Diaz
August 13, 2021
Great service, took care of my car and even fixed something at no charge that wasn’t their fault. Friendly and accommodating and highly recommended. something at no charge that wasn’t their fault. Friendly and accommodating and highly recommended. More
by tkovalcik
Other Employees Tagged: Bob Diaz, Rick in service
August 12, 2021
The service department at Davis Acura was professional and clearly communicated with me the services that I wanted/needed for my 2014 Acura RDX. On 7/29/2021, I brought my vehicle in for service for th and clearly communicated with me the services that I wanted/needed for my 2014 Acura RDX. On 7/29/2021, I brought my vehicle in for service for the first time. Once I arrived, Service Consultant Jason Thomas was assisting someone else, but he also greeted me and told me to come inside to get checked in. I appreciated that initial greeting as it made me feel like my time was being valued. I informed Jason that I had an appointment with Service Consultant Chris Yates. Chris finished the check-in process and confirmed/reviewed with me the work that I requested to have done. I decided to leave the dealership as opposed to wait, but Chris left a voicemail on my phone stating that my RDX was ready to be picked up. He informed me of the work that was done as well as an issue regarding a seatbelt that prevented them from being able to complete the PA state inspection. Chris informed me that the seatbelt was ordered and that I would be notified once the part arrived. I knew about the seatbelt issue, so this was not a surprise that the inspection could not be completed. To provide a quick story, I purchased the vehicle in August of 2020. Since I do not have any children and nobody has sat in the back seats, I never realized until almost a year later when I was vacuuming the carpets that the right rear seat is missing a seatbelt. Surprisingly, it only took a week for the seatbelt to arrive and I was notified by text message that the part had arrived. Fortunately, I was able to go on Davis Acura's website and schedule a service appointment for the same day (8/5/2021). On 8/5/2021, the Service Consultant that I worked with was Andrew Piker. Andrew informed me that there would be no charge for the cost of the seatbelt and any other costs associated with the installation of the part. I was grateful to not have that added expense and that Davis Acura was going to cover the costs related to this strange situation. Andrew confirmed with me the inspection results as well as clarified any further questions and concerns that I had. Overall, I had a positive experience with the entire service department at Davis Acura and I plan on using them in the future. Nick Eberhardt More
by NickEhardt
Other Employees Tagged: Steve Pulli , Andrew Piker, Jason Thomas
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