Christian Diaz | Page 17

I have 15,000 miles on my car. I’ll drive it easy. I’ve been in there time after time and asked you about issues with my car. I seem like I get put aside. Are you gonna fix my car? I’ll drive it easy. I’ve been in there time after time and asked you about issues with my car. I seem like I get put aside. Are you gonna fix my car? Are we gonna sit here and do surveys all day long? More

by RICKROETMAN_68 Verified Customer Verified Customer

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Everyone is always so kind and helpful. The service is always great as well, Christian helped me and he was wonderful! The service is always great as well, Christian helped me and he was wonderful! More

by SAMANTHA.SAMPSON95 Verified Customer Verified Customer

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I have bought many cars from Hyundai and love the quality and warranty. The sales staff are never pushy, but rather allow you to spend time getting to know the cars. and warranty. The sales staff are never pushy, but rather allow you to spend time getting to know the cars. More

by BONLEX Verified Customer Verified Customer

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Christian is a great service advisor and got to my car very quickly and efficient very quickly and efficient More

by vandenbos907 Verified Customer Verified Customer

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I had a recall that I needed to go in for as well as some issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and Christian staying in contact. More

by TEXASBELLE14 Verified Customer Verified Customer

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My appointment was on time and my car was serviced very quickly. The staff was very friendly. quickly. The staff was very friendly. More

by Cookie Verified Customer Verified Customer

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No communication about the status of your vehicle throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it ch throughout the day. Diagnosis report came back with filter needing to change but no call about it so I need to make another appointment to have it changed. No one is there to answer the phone and texting the number given there is still no response. I am a unsatisfied customer. Poor communication More

by NONE23 Verified Customer Verified Customer

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I’ll start off with the fact that I bought my vehicle from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle n from this dealership roughly 3 years ago. My vehicle became due for a recall so I dropped my vehicle off to hopefully fix the issue with my vehicle not starting. After calling roughly 4 times, I was able to speak with Christian. I was told that the battery($300) would need to be replaced to be worked on further so we went ahead and agreed so the recall could be fixed. I picked my vehicle up this past week and to my surprise, my vehicle now had visible mold on my driver/passenger side floors and to both my front and back seat belts. Elizabeth, at the front desk, expressed her regret that this occurred and was able to have my vehicle detailed I was very thankful that something was done. She was very helpful and personable during the entire encounter. Lastly, I left the dealership after the cleaning and drove it south 2 hours to my apartment and let it sit for a few hours. When I came back out again to drive, it was unable to start(the same reason I originally dropped the vehicle off). Ultimately, I left my vehicle in my garage and took the shuttle back to Anchorage. I would like to shout out Blayke as he was the only one I could get ahold of through the process. He was beyond helpful and when he said he’d do something, he did it. More

by BROOK_BURGESS Verified Customer Verified Customer

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I have been with Hyundai Lithia for 15 years! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! More

by Jeany Verified Customer Verified Customer

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Service was wonderful. My time waiting was short. Price was lower than expected. Thank you Hyundai! My time waiting was short. Price was lower than expected. Thank you Hyundai! More

by Michael Verified Customer Verified Customer

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