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Christian Diaz

Overview Reviews (171) Inventory (127)

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Christian Diaz

Service Advisor

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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4.7

171 Reviews

Overview Reviews (171) Inventory (127)

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

4.7

171 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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171 Reviews of Christian Diaz

January 03, 2026

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Employee Rating

My car is still being worked on for the last 3 plus months now. And still no answer or accountability for answers of why it's taking so long to get done. months now. And still no answer or accountability for answers of why it's taking so long to get done. More

by rjoule_81

Verified Customer

Recommend Dealer

Other Employees Tagged: Christian Diaz

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Jan 06, 2026 -

Lithia Hyundai of Anchorage responded

We're very concerned to see that you're still waiting on your vehicle, as we understand how frustrating that can be. If you would consider it, I would like the chance to speak with you about the status of your vehicle & try to expedite things for you if possible. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

December 13, 2025

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Employee Rating

Appointments are available when you need it. They finished my car within a day. Thank you They finished my car within a day. Thank you More

by hailey

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Clendenen

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Dec 15, 2025 -

Lithia Hyundai of Anchorage responded

Hi Hailey, Thank you for the 5-stars! We're happy to have taken care of your vehicle maintenance efficiently at Lithia Hyundai of Anchorage. We hope to serve you again in the future!

November 30, 2025

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Employee Rating

Purchased snow tires and a block heater for my 2025 Tucson. The service team is always very pleasant and helpful Tucson. The service team is always very pleasant and helpful More

by BARRIELYNN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Rose, Dana Clendenen

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Dec 01, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for trusting us with your business and for your kind words about our team! We hope you visit us again at Lithia Hyundai of Anchorage. Safe travels in your new 2025 Hyundai Tucson!

November 29, 2025

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Employee Rating

My chronic engine problem with my Santa Fe was finally resolved to our great satisfaction! resolved to our great satisfaction! More

by Keemail5

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Christian Diaz

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Dec 01, 2025 -

Lithia Hyundai of Anchorage responded

We are so glad to hear your Santa Fe is finally running the way it should. Knowing this brought you real peace of mind means a lot to our team. Thank you for sharing your experience with us. If you ever need anything down the road, please reach out to us.

November 28, 2025

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Employee Rating

Better than prior experiences - Dana was a big help but phone system is still awful. phone system is still awful. More

by PETRA.ILLIG

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Dana Clendenen

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Dec 04, 2025 -

Lithia Hyundai of Anchorage responded

Petra, thank you for sharing your thoughts with us. I am glad to hear that Dana’s support made a positive difference during your visit, and I regret that our phone system continues to be a source of inconvenience. Your feedback is important, and I would be glad to assist further. Please contact me through the information below. Best, Moises Gonzalez - Service Manager - 907-762-5752

November 20, 2025

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Employee Rating

Christian Diaz and his customer service is the best part about the dealership! He is the best service advisor I’ve ever had! about the dealership! He is the best service advisor I’ve ever had! More

by SSO4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 20, 2025 -

Lithia Hyundai of Anchorage responded

It’s wonderful to hear about your experience, SSO4. We appreciate you for sharing your feedback and are thrilled that Christian Diaz provided such excellent service. Thank you for choosing Lithia Hyundai of Anchorage, and we look forward to assisting you again in the future.

November 20, 2025

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Employee Rating

Very professional and courteous! Thanks to their kindness and professionalism I'm going to be a Hyundai owner for life Thanks to their kindness and professionalism I'm going to be a Hyundai owner for life More

by Pokeak

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessie Beals, Hayden Baker, Matt Angelo Jimig, Austin Carter, Brandon Rose, Dana Clendenen, Ebenie Andujar

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Nov 21, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for choosing Lithia Hyundai of Anchorage and for sharing your support! We're proud to have your business and we hope to serve you again in the future.

November 19, 2025

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Employee Rating

Pleasantly surprised about the amount of time it took to perform the service on my vehicle. perform the service on my vehicle. More

by JASONPARAOAN75

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2025 -

Lithia Hyundai of Anchorage responded

We are glad to hear this, Jason. It is great to know that the team at Lithia Hyundai of Anchorage provided efficient and timely service for your vehicle. Thank you for sharing your experience, and we look forward to seeing you again soon.

November 18, 2025

Dealership Rating

Employee Rating

Christian was amazing. And on top of it ! Please give this man a raise! Or manager ! And on top of it ! Please give this man a raise! Or manager ! More

by login.divides-50

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 19, 2025 -

Lithia Hyundai of Anchorage responded

It is fantastic to hear this. Christian works hard to take great care of everyone who visits Lithia Hyundai of Anchorage, and your enthusiasm truly means a lot. Thank you for sharing your experience and for the kind words about his service.

November 18, 2025

Dealership Rating

Employee Rating

I showed up early for my appointment and Christian managed to get me in with essentially no wait. Great service managed to get me in with essentially no wait. Great service More

by CODYRICE1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brandon Rose

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Nov 19, 2025 -

Lithia Hyundai of Anchorage responded

We love to hear that our team accommodated you quickly. Thanks for choosing Lithia Hyundai of Anchorage and for sharing your experience! We’ll pass your appreciation on to Christian. See you next time!

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