Christian Diaz | Page 4

Lithia Hyundai of Anchorage responded

We're glad to know that Christian could assist you with your Veloster and provide the help you needed. We appreciate your feedback and look forward to serving you again in the future. If there's anything else we can do for you, please reach out anytime! Thank you, Christopher Schmidt - General Manager - 907-631-7002

Lithia Hyundai of Anchorage responded

We appreciate your feedback, trucklover35. It’s wonderful to hear that our service advisor provided attentive support and that the quality of work on your vehicles met your expectations. We’re proud of our team’s passion and look forward to assisting you again soon.

Lithia Hyundai of Anchorage responded

Lois, I'm really sorry to hear about the communication issues and delays with your car repairs. We aim for better consistency and clarity in our communications, so I appreciate you bringing this to my attention. If you'd be open to discussing further or have any other concerns, please feel free to reach out directly. Thank you, Christopher Schmidt - General Manager - 907-631-7002

Lithia Hyundai of Anchorage responded

We appreciate you sharing your experience, Jpowell23. It’s great to hear that our team provided professional and courteous service while you waited comfortably. We look forward to welcoming you back and continuing to make your visits smooth and enjoyable.

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We’re glad to hear that our team provided professional, honest, and attentive service. Your kind words mean a lot, and we look forward to assisting you again soon.

Lithia Hyundai of Anchorage responded

Robert, thank you so much for your thoughtful review! We're so pleased to hear you were in good hands with Christian and the team during your oil change. We look forward to seeing you again at Lithia Hyundai of Anchorage!

Lithia Hyundai of Anchorage responded

Chelsea, we understand how frustrating it can be when reaching the right person by phone is difficult, and your experience is important to us. Please reach out to me through the contact information below so we can better understand what happened and work toward improving your experience. Best, Moises Gonzalez - Service Manager - 907-762-5752

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. We’re glad our team could provide timely updates and convenient service, including Uber rides. We look forward to seeing you again at Lithia Hyundai of Anchorage.

Lithia Hyundai of Anchorage responded

Candi, thank you for sharing your feedback with us. We are happy to hear Christian was so helpful, but we will take your feedback regarding the warranty situation back to our team. We hope to assist you with any future needs here at Lithia Hyundai of Anchorage.

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle’s oil and brake maintenance. The team would be beaming to hear your kind words.