Christian Gonzalez

Over charged for optional service contract. MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was de MAG Service contract voided by servicing company at time of purchase. Sent us a demand letter voiding auto purchase as they claim financing was denied (incorrect). Way to many errors to list. Customer service is questionable at best. Love vehicle but dealership has issues. More

by pbquigley Verified Customer Verified Customer

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No pressure, transperent Friendly, Relaxed Not doing any more words No more stop Two more words more words No more stop Two more words More

by Ssrunyon Verified Customer Verified Customer

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I already did this survey. Christian listened. Understood our limitations. Patience while waiting for information to apply for credit. Humorous. Helpful. Christian listened. Understood our limitations. Patience while waiting for information to apply for credit. Humorous. Helpful. More

by ginisue Verified Customer Verified Customer

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Never been to this dealership or owned a Mazda vehicle. Service was excellent as was the test drive. Car rode nice and was very quiet. Cristian was extremely helpful and answered all our questions and to Service was excellent as was the test drive. Car rode nice and was very quiet. Cristian was extremely helpful and answered all our questions and told us to call or come by if we needed anything and I plan on doing that so he can set a few things up on the car. Overall a very pleasant experience. More

by robhooper64 Verified Customer Verified Customer

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This is our 5th Mazda from EG (lease and buy). We are very happy with the service and sales departments. Christian was very knowledgeable and friendly and didnt push a sale just gave us info and t We are very happy with the service and sales departments. Christian was very knowledgeable and friendly and didnt push a sale just gave us info and time to make a sound decision. Would recommend him and Mazda of Elk Grove More

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I had such a great experience purchasing my car here! The team was kind, patient, and made the entire process feel easy and stress-free. I truly felt taken care of from start to finish The team was kind, patient, and made the entire process feel easy and stress-free. I truly felt taken care of from start to finish More

by allisonschilling22 Verified Customer Verified Customer

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Anahi was super nice and welcoming. She was very knowledgeable on not only the vehicle sold to us but also other vehicles sold by Mazda. She was more than happy to answer any questions She was very knowledgeable on not only the vehicle sold to us but also other vehicles sold by Mazda. She was more than happy to answer any questions we had and even helped us out when we came in at a later time. She made sure the we had everything we were looking for in our car and even made recommendations. She made the process easy and fast. More

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Christian was very friendly and knowledgeable on the car. He was helping 1 other customers while helping me. But we both got individual attention and never felt rushed. He was very transparent with everythin He was helping 1 other customers while helping me. But we both got individual attention and never felt rushed. He was very transparent with everything about the car and how my particular auto loan worked. More

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Christian made this car buying experience so easy. He was very informative but not pushy or aggressive which I can really appreciate. He was king and very professional . We will go see Christian again He was very informative but not pushy or aggressive which I can really appreciate. He was king and very professional . We will go see Christian again when it’s time for us to buy another vehicle! More

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Best car buying experience I’ve ever had. I highly recommend Christian and Elk Grove Mazda. Christian was knowledgeable, professional and helpful. He spent time with me to understand vehicle I highly recommend Christian and Elk Grove Mazda. Christian was knowledgeable, professional and helpful. He spent time with me to understand vehicle functions and how to operate the Apple Car Play. The finance specialist also was great to work with. and I feel I received a great buy for the money. More

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