Christian Perez

It's a store with excellent service, very good, they met all my expectations, I recommend doing business with them 100% guaranteed all my expectations, I recommend doing business with them 100% guaranteed More

by JUANJLA1986 Verified Customer Verified Customer

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The experience at your dealership was a horrible one. The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters The only time I felt like a human was when an attempt was made to sell a vehicle. Afterwards I felt abandoned to navigate the shark infested waters of your dealership. One issue encountered was attempting to get a second key for the used car I purchased. The manager in charge told me we do not provide spare keys for used cars. Mind you, the spare key is only $60.00 in the scope of the $31,000 plus that I will be paying for this used car. To add insult to injury, the tech in the parts department order me a blank key. Why would I want a blank key is beyond my comprehension. He proceeded to call me to ask me for more money towards the spare key. All you needed to do is take 10 minutes out of your busy day to ask " Mam is there anything else we can assist you with today? Provide me with accurate information regarding purchasing a spare key including the process in doing so. If I could do this all over I would have selected a more attentive dealership. You have lost a possible life long customer with the lack of empathy and basic customer service displayed by the staff at your dealership. But that probably doesn't even matter to your organization in the grand scheme of it all. More

by silvanagonzalez67 Verified Customer Verified Customer

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The sales part was fine, salesman was professional and nice to deal with! They only gave me one of two keys that my car has and they couldn’t find the second key the day I bought the car! They said they w nice to deal with! They only gave me one of two keys that my car has and they couldn’t find the second key the day I bought the car! They said they would find it and get it to me later! That’s never happened!! I’ve called multiple times and left messages and emails and no one will call me back or reply to the emails! It feels like once you buy the car and they get you off the lot you don’t matter anymore! Also when I got to financing they wouldn’t change the due date of the first payment, acted like they couldn’t and said I could just ask the bank to change it and it was easy! When I called the bank they were very nice but said that’s not true and I had to go thru another whole process with the bank to get the payment date I needed to start with! If or when they decide to get back with me and get my second key then I might be willing to change my rating, but until then it’s a 1 star rating! BTW, I called today and asked to talk to them again and still just got put on hold until I finally hung up! Its really sad how little you mean to them once you’ve purchased your car! Oh and now I’m getting emails for a referral! Unbelievable! More

by krisnmex Verified Customer Verified Customer

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The crew at Greenway Kia West made the car buying experience effortless. I'm glad we made the drive to shop there. experience effortless. I'm glad we made the drive to shop there. More

by rhall51179 Verified Customer Verified Customer

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Honest, friendly, fair. I went to another dealership and got the runaround. They tried to lure me in with a good price and then immediately told me it was going to be $10k m I went to another dealership and got the runaround. They tried to lure me in with a good price and then immediately told me it was going to be $10k more. Afterwards, I went to Greenway Kia West and had a completely different experience. Everyone was friendly and welcoming. There was no xx. They didn't waste my time. I decided to buy from Greenway instead. Would definitely recommend. More

by skipk Verified Customer Verified Customer

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Everyone was very knowledgeable and courteous with the process of purchasing the vehicle. I would recommend. process of purchasing the vehicle. I would recommend. More

by Edelfonso Garcia Verified Customer Verified Customer

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I appreciate your patience and professionalism. I’m happy to be part of the Akia family. I’m happy to be part of the Akia family. More

by t1c1dcj Verified Customer Verified Customer

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High quality and accurate serviced. High quality and accurate service. High quality and accurate service High quality and accurate service. High quality and accurate service More

by ISOMIDDINOV IZZATILLO Verified Customer Verified Customer

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Sales Rep. Galina and Finance Mgr. Christian were fantastic! This team communicated very well from inception to my final purchase. Special thanks to Galina for Galina and Finance Mgr. Christian were fantastic! This team communicated very well from inception to my final purchase. Special thanks to Galina for going above and beyond to make my family’s experience Great! I felt valued and I highly recommend this dealership! More

by ptanner70 Verified Customer Verified Customer

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Galina was very helpful and paid attention to my wants and needs. She was very knowledgeable with every vehicle on the lot. After being helped by Galina, I was brought in with the Financial advisor Christ and needs. She was very knowledgeable with every vehicle on the lot. After being helped by Galina, I was brought in with the Financial advisor Christian who also was very nice and friendly. He not only offered other services that would save me money, but also explained what it was and why it would be useful. I would recommend going to Greenway Kia West and ask for Galina. She got me in and out in my new 2025 in less than 3 hours. More

by ttlpharrell Verified Customer Verified Customer

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