Christian Povsic | Page 5

My service adviser Jonathan Prieto helped me out a lot with all of my vehicle that wore in the shop all 3 of my charger where serviceded correctly and a very well professional work done to them. I conside with all of my vehicle that wore in the shop all 3 of my charger where serviceded correctly and a very well professional work done to them. I consider him 1 of the best service adviser in the the department. More

by RANDY VARELA Verified Customer Verified Customer

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I’m not satisfied with the work done on the radio in my truck. I believe I spoke to Juan Dieppa on Wednesday May 14th, he tells me that the part was delayed because it was lost in transit and they had to o truck. I believe I spoke to Juan Dieppa on Wednesday May 14th, he tells me that the part was delayed because it was lost in transit and they had to order a new one that could take another couple of weeks to receive. Then on May 16, Fidel sends me a message that the vehicle radio has been replaced and working under manufacture specs; Which seemed weird to me since two days earlier I was told there was an issue with parts order for my trucks radio. I picked up my truck up on Sunday the 19th of May and exactly in one weeks time my radio starts having the same issues I’ve taken it for three previous times. I’m beyond frustrated and irritated at this point. More

by LMOJENA_202 Verified Customer Verified Customer

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The whole team what wonderful 5 stars for Jimmy Vega vina and Junior, and Bridget and Junior, and Bridget More

by JJSINVESTMENTSFL Verified Customer Verified Customer

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Great service super attentive definitely coming back thank you guys at the dealer. You guys are the A-Team. thank you guys at the dealer. You guys are the A-Team. More

by arodriguez1810 Verified Customer Verified Customer

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RepeatedUnnecessary delays and costs caused by service department since purchasing my 2020 Jeep at this dealership and always having it serviced there, KENDALL, Dodge’s., inability to diagnose and fix my department since purchasing my 2020 Jeep at this dealership and always having it serviced there, KENDALL, Dodge’s., inability to diagnose and fix my car issues within a reasonable time. Have caused me unnecessary lengthy expenses and frustrations in their inability to diagnose fix repair issues.. Terrible manner of communications from service manager Christian Povsic, interrupting and yelling at me repeatedly. Also, he repeatedly stated that part of the over one month delay in returning my car was caused by me, which is not true – a lie or miscommunication, right or wrong, He is terribly rude and needs training or replacement in his position in dealing with customers. at this point not only will I never go back to Kendall Dodge or recommend them for anything especially servicing, but if all Dodge dealers operate in similar negative ways, I am considering legal action. Currently, I intend to go only to either a different dealership for service as long as I have this car and warranty that covers anything and if it is not covered, and I still have this car, I will go to an independent mechanic. also possibly due to manufacturing defect in my clutch. I’m also considering trading it in getting rid of a possible lemon and going to a more dependable reputed vehicle. I have always bought new cars, gotten them serviced & dealt with different dealerships and have never had the issues and disappointment I currently have had with this jeep and Kendall Dodge, especially the service manager and department. More

by sellitomeby Verified Customer Verified Customer

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The only thing that was a bit distasteful was trying to upsell me a wheel alignment I didn’t need. My car has barely 11k miles and then I was recommended a wheel alignment like I was an idiot. upsell me a wheel alignment I didn’t need. My car has barely 11k miles and then I was recommended a wheel alignment like I was an idiot. More

by katerine.santana Verified Customer Verified Customer

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Muy buen trabajo, muy rápido y muy profesional lo recomiendo 100% el mejor Diler del sur de la Florida recomiendo 100% el mejor Diler del sur de la Florida More

by JUDOIS4FUN Verified Customer Verified Customer

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The service department has been Willing to go the extra mile for the customers service repair. mile for the customers service repair. More

by UNCLEBEAU Verified Customer Verified Customer

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Amazing service as always, advisors always treat me like family and give me a great experience family and give me a great experience More

by BRITTANYW0428 Verified Customer Verified Customer

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Very good service to my vehicle, fast and delivered on time. The waiting area is very good. time. The waiting area is very good. More

by Reyim Verified Customer Verified Customer

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