Christina Carson
Christina Carson at Lexus of Sacramento

Christina Carson | Page 8

Service Advisor

Lexus of Sacramento

2600 Fulton Ave
Sacramento, CA 95821

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4.9
383 Reviews

Dealership Experience

25 yrs

Industry Experience

25 yrs

Languages Spoken

English English

4.9

383 Reviews

Write a Review

383 Reviews of Christina Carson

February 08, 2024

Dealership Rating
Employee Rating

Service was great, Christina explained what I needed to have done during my visit and it was done very quickly. I've been going to Lexus on Fulton for many years taking care of my cars. More

by YEEAR2
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Feb 09, 2024

Lexus of Sacramento responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Christina met your service expectations. Thank you for choosing Lexus of Sacramento, we look forward to having you as a valued customer for many years to come! Best Regards, Christian Simon General Manager

February 08, 2024

Dealership Rating
Employee Rating

Christina was great. She gave me expected time for my wait. She explained service and kindly waited for me to end my phone conversation when my car was ready. More

by Javetta
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Feb 09, 2024

Lexus of Sacramento responded

Thank you for your very kind review. Christina and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Sacramento. Best Regards, Christian Simon General Manager

February 06, 2024

Dealership Rating
Employee Rating

The Service Center does a great job with my Lexus. In addition, the Service Center provides great customer service, is nicely arranged, has great coffee and provides a pleasant environment. More

by SALLY_LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Cruz, Tracey Cach , Mike Huttleston, Mike Huttleston

Feb 06, 2024

Lexus of Sacramento responded

Thank you for taking the time to share your thoughts on working with our team, Sally. We're glad to hear we delivered such a great experience! Best Regards, Christian Simon General Manager

February 05, 2024

Dealership Rating
Employee Rating

Clean nice and good people to both at check in and Service Advisor. I recommend anyone to this dealership for service. More

by Thanna.chhang
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Feb 05, 2024

Lexus of Sacramento responded

Thanna, we appreciate your recommendation and are glad to know you had a positive experience at Lexus of Sacramento. Thanks for the review!

February 04, 2024

Dealership Rating
Employee Rating

Car was late. I asked what the delay was and they said they were vacuuming the car out before they hand wash the car because the carwash was broke broken. Re More

by 28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 23, 2024

Lexus of Sacramento responded

This feedback is disheartening to receive and I'm very sorry for any inconvenience you experienced. We strive to provide thorough service and ensure all customers feel accommodated throughout their time working with us, and it seems we missed the mark in this case. I will be sure to discuss these comments with my team as we're always looking for ways to improve and invite you to reach out directly if you'd like to discuss any remaining concerns. Thank you, Russ McDuffie - Service Director - 916.465.6291

February 03, 2024

Dealership Rating
Employee Rating

Christina is a great service writer. Customer service is her specialty. Recommend Kent Owens when looking for a New Lexus More

by Love my LS500
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Feb 03, 2024

Lexus of Sacramento responded

Thank you for the kind words for Christina and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

January 28, 2024

Dealership Rating
Employee Rating

Service adviser Christina was excellent! ! She explained all the services that were to be done in a very friendly and easy to understand manner! Called right back when I had a question! Give More

by Bella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Lexus of Sacramento responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Christina and our team and don't hesitate to let us know if we can be of further assistance. Best Regards, Christian Simon General Manager

January 25, 2024

Dealership Rating
Employee Rating

Good Stop bothering me This is annoying You did good Not much to share If I had specific items I will let you know More

by SUJAN.PUNYA
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

January 23, 2024

Dealership Rating
Employee Rating

Everyone (and Christiana in particular) seemed very attentive and treated the customers professionally. Much better experience compared to any other dealership I have ever dealt with. More

by Herman
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Lexus of Sacramento responded

Herman, we're glad to know you had a positive experience with Christiana and our team at Lexus of Sacramento. We strive for professionalism and attentive service - thanks for noticing!

January 16, 2024

Dealership Rating
Employee Rating

We purchased new tires. Great service, fast, everything was done as requested, thank you! That's it for this time, thank you! More

by JN1979
Recommend Dealer
Yes

Other Employees Tagged: Christina Carson

Jan 16, 2024

Lexus of Sacramento responded

We're glad to know you had a great experience with our tire service at Lexus of Sacramento! We strive for quick and efficient work. Thanks for choosing us, we appreciate your support!

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