Christina Thomas | Page 5

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear everything was completed in a timely manner. We also appreciate your input regarding the brake fluid recommendation—our team always aims to suggest maintenance based on best practices and vehicle needs, but we understand every driving situation is different. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you, Peter, for sharing your feedback with us. We’re glad to hear that everything else went well during your visit. We do apologize for the longer wait time on your oil change and additional service. Improving our timing and efficiency is something we’re always working on, and your comments help us get better. We appreciate you choosing Lou Sobh Honda and look forward to providing you with a smoother experience next time!

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad to hear your advisor took great care of you, explained everything clearly, and kept you updated throughout the process. It’s great to know your vehicle was delivered on time and that you’re very satisfied with the service. We truly appreciate you choosing Lou Sobh Honda and look forward to serving you again!

Lou Sobh Honda responded

Thank you so much for sharing your experience! We know unexpected repairs are never easy—especially in the middle of a road trip with a winter storm approaching and a tight deadline to pick up your dog. We’re truly glad Christina was able to step in, get you in and out quickly, and coordinate everything so efficiently. Her initiative in checking for additional coverage and making sure you were taken care of speaks volumes about the dedication she brings to our team. We’re very lucky to have her, and your kind words mean a lot. Thank you for choosing Lou Sobh Honda, and we’re grateful we could help you get safely back on the road!

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad to hear C. Thomas and J. Voight provided exceptional service and helped you navigate your warranty issue. We’ll be sure to pass along your kind words to them. We truly appreciate your trust and thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We’re glad to hear you had an efficient and positive experience with our team. Tan will be happy to know his support made a difference. We truly appreciate you choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear you received amazing care and that our team was efficient and quick to help. That’s exactly the experience we aim to provide. We truly appreciate you choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you so much for sharing your experience! We’re thrilled to hear that she was attentive to every detail and provided you with great service. We’ll be sure to pass along your kind words—they’ll mean a lot. We look forward to serving you again soon!

Lou Sobh Honda responded

Thank you for your kind words! We’re thrilled to hear that our team consistently exceeds your expectations. We appreciate your trust in Lou Sobh Honda and look forward to continuing to provide top-tier service for you and your vehicle!

Lou Sobh Honda responded

Thank you for sharing your experience! We’re so glad our team could address your concerns and provide timely service. It means a lot to hear that we’ve earned your trust in caring for your Honda. We appreciate your kind words and look forward to keeping your car in great shape!