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Christina Thomas
Christina Thomas at Lou Sobh Honda

Christina Thomas | Page 6

Service Advisor

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
88 Reviews

Dealership Experience

11 mos

Industry Experience

34 yrs, 1 mo

4.9

88 Reviews

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88 Reviews of Christina Thomas

May 08, 2026

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Employee Rating

I was really disappointed by the service here. It was disorganized, had unclear pricing, made me wait much longer than they said and never checked in with an update. I will drive 20 minutes to a d More

by beckyrexnuckols
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Daniel Deadwyler

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May 08, 2026

Lou Sobh Honda responded

Hi beckyrexnuckols, thank you for sharing your feedback. We sincerely apologize for the lack of communication and the long wait you experienced; this is not the level of service we strive for. Regarding the pricing, we are glad we were able to honor the original quote once the mistake was brought to our attention, as we always want to be fair. We have also used your experience as a coaching moment for our service advisor to ensure better communication moving forward. We would love the chance to provide you with the 5-star experience you deserve during your next visit. Please reach out to management at your earliest convenience to help rectify this situation.

April 19, 2026

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Employee Rating

Excellent and very happy with service department! ! Very knowledgeable, friendly and made me feel comfortable with my service appointment. More

by ROGERSRN99
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Apr 24, 2026

Lou Sobh Honda responded

Thank you for your feedback! We’re happy to hear our service team made you feel comfortable and provided a knowledgeable and friendly experience. We appreciate your support!

April 16, 2026

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Employee Rating

Christina was great and found a piece of metal in my tire which might have caused an accident! She made sure everything was done correctly and scheduled my service the same day. She should get a raise! More

by TIMOTHYSMULDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 24, 2026

Lou Sobh Honda responded

Thank you for your kind words! We’re so glad Christina was able to take great care of you and catch that issue early. We truly appreciate your support and are happy to have you as part of the Lou Sobh Honda family!

April 14, 2026

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Employee Rating

Excellent service from Christina and mechanic who serviced car! I will use Lou Sobb again! More

by Ezdyeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 15, 2026

Lou Sobh Honda responded

Thank you for the kind words! We’re so glad to hear Christina and our service team took great care of you. We truly appreciate your support and look forward to seeing you again at Lou Sobh Honda!

April 14, 2026

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Employee Rating

I would recommend this dealership to anyone interested in purchasing a new Honda. Jimmy is a very knowledgeable and personable guy and Christina in service was as good as it gets. Thanks to everyone for maki More

by Horsepen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Rossi, Jimmy Vernet , The technician who installed the trailer hitch on my Passport did an exceptional job.

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Apr 15, 2026

Lou Sobh Honda responded

Thank you for the great recommendation! We’re so glad Jimmy and Christina provided you with such a positive experience from sales to service. We truly appreciate your support and hope you enjoy your new Honda!

March 25, 2026

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Employee Rating

Work was thorough and efficient. The employees were friendly and knowledgeable. The waiting area was comfortable. More

by DPCURETON
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Mar 30, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear your service was thorough and efficient, and that our team was friendly and knowledgeable. We’re also happy you found the waiting area comfortable. Thank you for choosing Lou Sobh Honda!

March 10, 2026

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Employee Rating

Love Lou Sobb Honda. Always have a pleasant experience with my car service. It's not the closest Honda to my house but it's worth the drive. More

by lynette.rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Esloon

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Mar 18, 2026

Lou Sobh Honda responded

Thank you so much for your kind words! We’re honored you choose to make the drive to Lou Sobh Honda—it truly means a lot to us. We’re glad to hear you always have a pleasant service experience, and we look forward to seeing you again next time!

March 05, 2026

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Employee Rating

Very friendly personel, explain everything very well. As soon as we came in they help us. More

by Galy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Heather Cullen, Ryan Esloon, Stephanie Love

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Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team was friendly and took the time to explain everything clearly. It's great to know you were helped right away when you arrived. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

March 04, 2026

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Employee Rating

Christina is very good at understanding the customer concerns and she suggested few things that need to be done.. I'm satisfied with the service provided More

by SASIKORACLE
Recommend Dealer
Yes

Other Employees Tagged: Christina Thomas

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Mar 10, 2026

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear Christina took the time to understand your concerns and provide helpful recommendations. It's great to know you were satisfied with the service provided. Thank you for choosing Lou Sobh Honda!

February 28, 2026

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Employee Rating

Christina was great. She got me in and out quickly with no appointment. She was nice to work with. More

by gte221h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 03, 2026

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear Christina was able to get you in and out quickly, even without an appointment. Providing efficient and friendly service is always our goal. We appreciate you choosing Lou Sobh Honda and look forward to assisting you again in the future!

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