Christina Thomas | Page 6

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear our team was friendly and took the time to explain everything clearly. It's great to know you were helped right away when you arrived. We appreciate you choosing Lou Sobh Honda and look forward to seeing you again!

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear Christina took the time to understand your concerns and provide helpful recommendations. It's great to know you were satisfied with the service provided. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the great review! We’re so glad to hear Christina was able to get you in and out quickly, even without an appointment. Providing efficient and friendly service is always our goal. We appreciate you choosing Lou Sobh Honda and look forward to assisting you again in the future!

Lou Sobh Honda responded

Thank you for your kind review! We're glad to hear everything went just as described and that communication throughout the process was clear. It's great to know you found us easy to do business with. We appreciate you choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for the amazing review! We truly appreciate your kind words about our team and customer service. It means a lot to us—thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you for your feedback! We’re glad to hear everything was completed in a timely manner. We also appreciate your input regarding the brake fluid recommendation—our team always aims to suggest maintenance based on best practices and vehicle needs, but we understand every driving situation is different. Thank you for choosing Lou Sobh Honda!

Lou Sobh Honda responded

Thank you, Peter, for sharing your feedback with us. We’re glad to hear that everything else went well during your visit. We do apologize for the longer wait time on your oil change and additional service. Improving our timing and efficiency is something we’re always working on, and your comments help us get better. We appreciate you choosing Lou Sobh Honda and look forward to providing you with a smoother experience next time!

Lou Sobh Honda responded

Thank you for the wonderful review! We're so glad to hear your advisor took great care of you, explained everything clearly, and kept you updated throughout the process. It’s great to know your vehicle was delivered on time and that you’re very satisfied with the service. We truly appreciate you choosing Lou Sobh Honda and look forward to serving you again!

Lou Sobh Honda responded

Thank you so much for sharing your experience! We know unexpected repairs are never easy—especially in the middle of a road trip with a winter storm approaching and a tight deadline to pick up your dog. We’re truly glad Christina was able to step in, get you in and out quickly, and coordinate everything so efficiently. Her initiative in checking for additional coverage and making sure you were taken care of speaks volumes about the dedication she brings to our team. We’re very lucky to have her, and your kind words mean a lot. Thank you for choosing Lou Sobh Honda, and we’re grateful we could help you get safely back on the road!

Lou Sobh Honda responded

Thank you for the wonderful review! We’re so glad to hear C. Thomas and J. Voight provided exceptional service and helped you navigate your warranty issue. We’ll be sure to pass along your kind words to them. We truly appreciate your trust and thank you for choosing Lou Sobh Honda!