Christine Klaben | Page 142

Very satisfied The folks at Klaben were a joy to work with. They were honest and gave stand up service. There was an issue with my first purchase and they made thing The folks at Klaben were a joy to work with. They were honest and gave stand up service. There was an issue with my first purchase and they made things right. It was appreciated greatly. More

by nrusso1404 Verified Customer Verified Customer

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Happy with our Ford Explorer We wanted to buy locally and they had a large selection of the model of the vehicle we were interested in. Our salesman was open to our list of featur We wanted to buy locally and they had a large selection of the model of the vehicle we were interested in. Our salesman was open to our list of features, was patient, allowed us to test drive and eventually found for us the car that we would purchase. More

by Country folk Verified Customer Verified Customer

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Im really happy I was partnered with good people when I came in I wasn't waiting around or blew off . I'm 19 and was buying my first car . ROSCOE And TY help me find one that matched me . A all blac when I came in I wasn't waiting around or blew off . I'm 19 and was buying my first car . ROSCOE And TY help me find one that matched me . A all black FORD FUSION . I love this car . I came in looking for a mustang but they really talked to me man to man and explained to me how much my insurance would be since I am only 19 . They took a extra step to make sure I'm more successful with buying my first car . I recommend them two because they didn't make it boring or dreadful . They made it exciting and fun . At the end of the day I went to christain to finalized my purchase . She carefully explained to me what I was signing and what she recommend and what she personally use . She didn't just sell me any extra perks on the car. More

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Pleaaant car leasing experience. Salesman, Bob Paytas, was knowledgeable, gave various options of buying new, used and leasing. He was able to answer all my questions. It was a pleas Salesman, Bob Paytas, was knowledgeable, gave various options of buying new, used and leasing. He was able to answer all my questions. It was a pleasure working with Bob. I would readily recommend him to anyone. More

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Replaced my leased MKZ Doug Carter was great to work with and he really seemed to know what we were looking for and helped find the right vehicle for us. Doug Carter was great to work with and he really seemed to know what we were looking for and helped find the right vehicle for us. More

by ALAFOUNTAIN Verified Customer Verified Customer

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Professional, Courteous, Efficient and Customer Focused Over the last couple of days, I have had the pleasure of working with Richard Klaben and Chris Volk of Klaben Ford in Kent, OH. They impressed me wit Over the last couple of days, I have had the pleasure of working with Richard Klaben and Chris Volk of Klaben Ford in Kent, OH. They impressed me with the timely response to my questions and going above an beyond to earn my business. As a consequence, my wife and I drove 3.5 hours to get to their dealership. Upon our arrival they both came out of the office to personally greet us on the lot and made every effort to ensure our questions were answered. The whole sales process was very efficient and a great overall experience. Hat's off to Rich and Team! Kelly Morehead More

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Amazing!!! Tom made us feel so welcomed and helped with questions and was so knowledgeable and not pushy!! Amazing experience! Would definitely recommend to EVER Tom made us feel so welcomed and helped with questions and was so knowledgeable and not pushy!! Amazing experience! Would definitely recommend to EVERYONE!! Go and see Tom!! More

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Smooth no hassle car deal!! My wife and I bought a used car from klaben. Our salesman was Ty Davis very professional and helpful salesman. He answered all our questions and most My wife and I bought a used car from klaben. Our salesman was Ty Davis very professional and helpful salesman. He answered all our questions and most importantly he didn't pressure us in any way. This was the second time I bought a car at Klaben. I would definitely buy a car there again. More

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The Klaban Dealership is outstanding! At my recent visit to the Klaban Dealership I was, as always, treated with respect and courteously. Dan Peters has been out family "car guy" for over At my recent visit to the Klaban Dealership I was, as always, treated with respect and courteously. Dan Peters has been out family "car guy" for over twenty years. I never get the pressured feeling that I had gotten from car salesmen since I met Dan. A salesman opened the door or me as I arrived and asked what he could do to help me. He found Dan for me and brought me a bottle of water. All the employees I came in contact were smiling and so were the customers. And Cristine in finance was great explaining all the financial papers I was signing. I will also make Klaban my car dealership. More

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Bearable I feel like buying a car is like going to the dentist but the people at your dealership make the experience as nice as it could be I feel like buying a car is like going to the dentist but the people at your dealership make the experience as nice as it could be More

by JDAVIS606 Verified Customer Verified Customer

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