Christine Klaben | Page 143

Awesome experience! I had a wonderful experience here! Doug Carter is the man to go to if you're looking to buy! He was insanely helpful, very patient with me and just al I had a wonderful experience here! Doug Carter is the man to go to if you're looking to buy! He was insanely helpful, very patient with me and just all around a nice guy! Also, Christine in finance broke everything down and explained every paper and policy so I knew exactly what I was signing! All and all I had the best experience here and they will definitely be the only place I buy a car from! Thank you guys so much!! More

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Fair & Proffesional! This is the second time in a row that I have dealt with this dealership and I would never go anywhere else. I have traded in two cars and purchased ne This is the second time in a row that I have dealt with this dealership and I would never go anywhere else. I have traded in two cars and purchased new ones and have received very fair trades both times! This dealership prides itself on being fair, honest and up front which has always been the case. Also, their inventory is fantastic with so many models to choose from! I was curious and checked out 3 other Ford dealerships and the deals, inventory and service wasn't even close! Dave Mott was my salesperson who came highly recommended when I bought my first car and was the one I requested this time and once again, he didn't disappoint!!! Keep up the GREAT work Klaben! More

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Klaben quality service I purchased my truck from Klaben from a referral from my neighbor. The salesman was on point, knowledgeable and very easy going. I return to Klaben's I purchased my truck from Klaben from a referral from my neighbor. The salesman was on point, knowledgeable and very easy going. I return to Klaben's service department because the level of service I receive. They take your vehicle and preform the task required with a reasonable time. Very satisfied More

by smokindiesel98 Verified Customer Verified Customer

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Best dealership experience ever! My family and I visited Klaben Ford on Saturday May 6th to replace my husband's car. Gene was the friendliest, most professional salesman I think I've My family and I visited Klaben Ford on Saturday May 6th to replace my husband's car. Gene was the friendliest, most professional salesman I think I've ever met, he understood exactly what our needs were and didn't waste time trying to push us into something above our budget. After this, we'll happily return to Klaben for all our future car needs. More

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Surpassing Expectations !!!! AMAZING how you "aim to please"!!! Every experience at Klaben Ford in Kent, Ohio has been "over and above" what I have assumed it would be. THANK YO AMAZING how you "aim to please"!!! Every experience at Klaben Ford in Kent, Ohio has been "over and above" what I have assumed it would be. THANK YOU SOOOOO MUCH for exceeding my expectations!!! More

by darmjarvi Verified Customer Verified Customer

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Working in faith! In any business or personal workings, all you can expect is everyone involved practice good faith. Klaben Ford acted in good faith in regards to my p In any business or personal workings, all you can expect is everyone involved practice good faith. Klaben Ford acted in good faith in regards to my personal needs as much as my transportation desires. The sales force and I worked together to finalize a deal that we could both live with. Klaben Ford made me feel that this sale was only the beginning of a long term relationship in future considerations on why I should buy a Ford product and buy from Klaben, Treat people with respect and respect will be given. The experience to purchase a new Ford from Klaben was much different than most. Try Klaben and I know you will agree. More

by louisgermano Verified Customer Verified Customer

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Made my needs adorable! Fast and friendly. Had very little time to make it to the dealer was able to quickly "through text" let the dealer know what i needed. And when time came to test drive t Had very little time to make it to the dealer was able to quickly "through text" let the dealer know what i needed. And when time came to test drive they came to me. On my lunch brake. I was able to get a feel for the truck. We discussed price on site. There were able to add my tow mirrors and picked it up sat. was in and out in less than a hour. Best buying experience yet. Thanks klaben! More

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Excellent experience Our family discussed purchasing a new truck for about a year. We considered many options and dealerships that were much closer, we drove 30 miles to Our family discussed purchasing a new truck for about a year. We considered many options and dealerships that were much closer, we drove 30 miles to deal with Klaben even though I have dozens of dealerships within 15 miles of my residence. Between my family, my mother, father, brothers, in laws and friends we have purchased well over 30 vehicles over the last 25 years from Klaben Ford. This was the first time I worked with Doug Carter, my salesman on this purchase, and it was the smoothest vehicle purchase to date. I was able to talk to Doug a couple of times on the phone about what I was looking for and when he told me he had it I drove up. He delivered exactly what we discussed at exactly the price and payment we agreed on. After deciding to move forward with the purchase Doug informed me I would be signing with Christine Klaben and he promised that she was exceptional and fast. He was accurate again. The paper work has always been my least favorite part of the purchase process. She explained everything, answered my questions, and guided me through the whole signing process in about 15 minutes. I recommend Klaben Ford, Doug Carter, and Christine Klaben as highly as I possibly can. Simply an excellent experience! More

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Great Customer Service Doug Carter was Awsum, Christine was Awsum also. Very helpful in all ways. I would recommend them to anyone who needs a vehicle. Thanks Again. It was Doug Carter was Awsum, Christine was Awsum also. Very helpful in all ways. I would recommend them to anyone who needs a vehicle. Thanks Again. It was a great pleasure working with the both of them. Doug was very helpful, he explained my new Escape to me. Showed me the bells and whistles on it. Great salesman. When I buy again I will be back to Klaben!! More

by brendalabo Verified Customer Verified Customer

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BOUGHT NEW FORD ESCAPE Doug Carter was a great salesman. Highly recommend to anyone. Very helpful on explaining the vehicle. Christine was great also. She knows her stuff. Doug Carter was a great salesman. Highly recommend to anyone. Very helpful on explaining the vehicle. Christine was great also. She knows her stuff. Awsum. More

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