Christine Klaben | Page 154

Two cars We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christin We got 2 vehicles at Klaben and we are very thrilled all around from the salesman to the owner took time out just for my husband and I and to Christine. Really great experience that we will do again in 3 years. Klaben rocks!!!! More

by micromachine02 Verified Customer Verified Customer

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SATISFACTION This is my 3rd lease from Klaben. Dave Mott is an excellent salesperson to work with. Would not go to anyother Ford Dealer. Service department is a This is my 3rd lease from Klaben. Dave Mott is an excellent salesperson to work with. Would not go to anyother Ford Dealer. Service department is also very responsive to my needs. More

by Theomm Verified Customer Verified Customer

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Why I like Klaben Ford Lincoln 2012 was my first experience with Klaben, where I purchased a Fusion Hybrid, after hearing lots of advertising on WNIR through the late Howie Chizek & 2012 was my first experience with Klaben, where I purchased a Fusion Hybrid, after hearing lots of advertising on WNIR through the late Howie Chizek & John Denning. The staff was friendly & treated us like family, with no pressure tactics or extra agents. If ever there was a relaxed atmosphere to buy a car, Mike Cooney & team provided it. This time I was interested in a 2017 Fusion Energi. Though 2 other dealerships responded via internet, I really wanted to work with Klaben & Mike again, if possible, & said so. It happened! The deal was time sensitive, with lots of unusual details involved that muddled my mind, but with my son working on my behalf with Mike & the team, they were able to find the perfect car, offer me a deal that fit my budget & take care of the other details that may have derailed me in this particular circumstance. It again felt like a family atmosphere, as we knocked out the paperwork, then Mike's tutelage of the how to's with the new vehicle & its technology. I was elated to get an even better deal than I would have with the other dealers & be able to stay with a dealership I deem I can trust with sales & service, where we have also developed a fine & fair working relationship. Mike went out of his way to make this work, & that's what keeps me coming back, after only 3 yrs of living here. Thank you, Mike, & Klaben crew! More

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Great experience! Dan Peters is a great salesmen. Our experience in leasing our new Ford Edge couldn't have been any easier! Dan reviewed all the models and we were abl Dan Peters is a great salesmen. Our experience in leasing our new Ford Edge couldn't have been any easier! Dan reviewed all the models and we were able to make an informed decision. More

by Bill.stow Verified Customer Verified Customer

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Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the other dealerships I had been to. Instead, they treated me like I was just as important as every other customer there and they did everything they could to help me get into a new car!!! They took the time to explain what they were doing every step of the way and why they were doing it. They made me feel like a person not just another sale and for that reason alone I will continue to give them my business!! More

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Friendly and Helpful I initially came in for a last-minute oil change on my leased car, and I ended up trading in my lease and buying a brand new car. All of the people wh I initially came in for a last-minute oil change on my leased car, and I ended up trading in my lease and buying a brand new car. All of the people who helped me were extremely patient and accommodating. I can't imagine going anywhere else for my service or my next car purchase! More

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Fantastic! They gave me a great deal on my trade in. They are so nice and friendly and really appear to appreciate you as a customer! They gave me a great deal on my trade in. They are so nice and friendly and really appear to appreciate you as a customer! More

by MS OLEKSIAK Verified Customer Verified Customer

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awesome experience We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on c We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on costs and payments. Everyone we had contact with was friendly and quick to work with us. We had a time constraint and they worked with us on that. They did not try to oversell an upgrade but paid attention to what WE wanted. We bought a Ford Explorer and are very happy with our decision in the car and in the dealership! More

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Amazing This dealership is the absolute best dealership I have ever worked with. They helped me work with a difficult situation of mine and were able to get m This dealership is the absolute best dealership I have ever worked with. They helped me work with a difficult situation of mine and were able to get me into a brand new car. Roscoe is by far the most personable sales consultant I have worked with. I would recommend this dealership to anyone. They truly take customer service to a new level, it isn't about money, it is about making your situation better. More

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Absolutely the BEST customer service I have experienced. I had the most amazing service. This dealership completely without hesitation went above and beyond for my family. Our salesman Roscoe is definetly th I had the most amazing service. This dealership completely without hesitation went above and beyond for my family. Our salesman Roscoe is definetly the best sales rep we have EVER had the pleasure of dealing with. He went completely above and beyond to accommodate us and make sure we had the best service and experience. More

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