Christine Klaben | Page 155
General Sales Manager
Klaben Ford Lincoln
1089 West Main Street
Kent, OH 44240
I started working at Klaben when I was 16 years old, answering phones and filing paperwork. Throughout my high school and college years, I took on various roles at the dealership which helped to expand my knowledge and understanding of the business. I started working in the Finance Department at the age of 23, while completing my MBA at the University of Akron. I had a strong curiosity and interest in Finance, mostly because of my love for working with people and numbers. I worked as a Finance Manager for 19 years, and transitioned to the role of Sales Manager in August 2021. I am proud to work for a company that grounds itself in customer loyalty and satisfaction and have enjoyed the relationships I have built with several of my customers over the years.
Read moreDealership Experience
31 yrs, 2 mos
Industry Experience
31 yrs, 2 mos
Languages Spoken
English
1,599 Reviews
Write a Review1599 Reviews of Christine Klaben
November 20, 2016
Excellent I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the o I came into the dealership expecting to be told that they were unable to help me and to be treated as if I was wasting their time, just like all the other dealerships I had been to. Instead, they treated me like I was just as important as every other customer there and they did everything they could to help me get into a new car!!! They took the time to explain what they were doing every step of the way and why they were doing it. They made me feel like a person not just another sale and for that reason alone I will continue to give them my business!! More
Other Employees Tagged: Richard Klaben , Bob Paytas
November 18, 2016
Friendly and Helpful I initially came in for a last-minute oil change on my leased car, and I ended up trading in my lease and buying a brand new car. All of the people wh I initially came in for a last-minute oil change on my leased car, and I ended up trading in my lease and buying a brand new car. All of the people who helped me were extremely patient and accommodating. I can't imagine going anywhere else for my service or my next car purchase! More
Other Employees Tagged: Matt Hryb, Kyle Sott
November 14, 2016
Fantastic! They gave me a great deal on my trade in. They are so nice and friendly and really appear to appreciate you as a customer! They gave me a great deal on my trade in. They are so nice and friendly and really appear to appreciate you as a customer! More
Other Employees Tagged: Tim Casto, Matt Hryb
November 13, 2016
awesome experience We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on c We would recommend this dealership because they were attentive to our needs, listened to what we wanted and needed in a vehicle, and were upfront on costs and payments. Everyone we had contact with was friendly and quick to work with us. We had a time constraint and they worked with us on that. They did not try to oversell an upgrade but paid attention to what WE wanted. We bought a Ford Explorer and are very happy with our decision in the car and in the dealership! More
Other Employees Tagged: Richard Klaben , Mike Cooney
November 09, 2016
Amazing This dealership is the absolute best dealership I have ever worked with. They helped me work with a difficult situation of mine and were able to get m This dealership is the absolute best dealership I have ever worked with. They helped me work with a difficult situation of mine and were able to get me into a brand new car. Roscoe is by far the most personable sales consultant I have worked with. I would recommend this dealership to anyone. They truly take customer service to a new level, it isn't about money, it is about making your situation better. More
Other Employees Tagged: Roscoe Woodberry
November 08, 2016
Absolutely the BEST customer service I have experienced. I had the most amazing service. This dealership completely without hesitation went above and beyond for my family. Our salesman Roscoe is definetly th I had the most amazing service. This dealership completely without hesitation went above and beyond for my family. Our salesman Roscoe is definetly the best sales rep we have EVER had the pleasure of dealing with. He went completely above and beyond to accommodate us and make sure we had the best service and experience. More
Other Employees Tagged: Roscoe Woodberry, Tom Alcorn , Terry Colbert
November 07, 2016
Awesome dealership Everyone at this dealership is so friendly and knowledgeable. Roscoe woodberry made this car buying experience super easy and enjoyable. I will defini Everyone at this dealership is so friendly and knowledgeable. Roscoe woodberry made this car buying experience super easy and enjoyable. I will definitely be a repeat customer! More
Other Employees Tagged: Roscoe Woodberry , Tim Casto
November 01, 2016
Best car buying experience I've ever had! I went in to look at a certified lincoln. I was very impressed from the moment I walked in the door with the way the staff were, how the car was prese I went in to look at a certified lincoln. I was very impressed from the moment I walked in the door with the way the staff were, how the car was presented and ready to be looked at and test drove the moment I walked in. My salesman was Nate Bryant, he was very personable, knowledgeable and polite. He was a great salesman to do business with on the deal of this car he even took time to call a couple days after and see how everything was going with the car. Finance with Christine Klaben was quick, and very efficient even the purchasing of an extended warranty was thoroughly explained and I was given options for warranties and not pressured into them like some other dealerships try to do. The whole process was very simple and easy, not rushed like other dealerships. I would definitely recommend Klaben Ford Lincoln to anyone looking to buy a vehicle! More
Other Employees Tagged: Nate Bryant
October 31, 2016
I'll be back I wasn't sure if I wanted to buy or lease my new car. Tyler took the time to go over the benefits of both. Leasing was the best deal for me. I feel I wasn't sure if I wanted to buy or lease my new car. Tyler took the time to go over the benefits of both. Leasing was the best deal for me. I feel I was in and out in a little over an hour. I never felt pressured or rushed and all my questions were answered. Christine in Finance also answered my questions and went over all the paperwork clearly explaining everything. These 2 were a joy to work with. More
Other Employees Tagged: Tyler Kline
October 30, 2016
Klaben did it again.thank you once again I've gotten several 🚗 from Klaben owner and sales staff are wonderful they made it happen again. Thank you for blessing me Kenny , Richard,and Christ I've gotten several 🚗 from Klaben owner and sales staff are wonderful they made it happen again. Thank you for blessing me Kenny , Richard,and Christine you are Great. More
Other Employees Tagged: Richard Klaben , Kenny King
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