Christopher Moody

The Service Dept will deny any legitimate warranty claim based on “outside influence”. Be vigilant and dispute it. based on “outside influence”. Be vigilant and dispute it. More

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I walked into Suburban Mazda in Farmington Hills on 08/06/2026. I was immediately greeted warmly by Manager Blake, who then introduced me to Nik! Nik ended up being the right salesman for me during my 08/06/2026. I was immediately greeted warmly by Manager Blake, who then introduced me to Nik! Nik ended up being the right salesman for me during my new car hunt! He listened to what I needed, what I wanted, my desirables, my non-negotiables! I arrived wanting a CX-50 because of the hybrid standard, and if I didn’t get that then potentially a CX-30. I initially wanted a Toyota RAV4, but I wanted the luxury design and features of Mazda’s creations, plus top tier safety. After researching cars for 2 months, I needed to replace my Kia Optima S with the typically engine oil consumption affecting my new spark plugs, that I literally just paid off in February with less than 110,000 miles on it!😡 I now have Kia PTSD (no shade, cause I heard they’re better now), but anyways, Nik felt like family, like my favorite big cousin or brother who is aligned with me and knows me like the back of his hand. Also, Manager Scotte was rooting for me because he seen and knew how bad my Kia had gotten, even with me taking good care of it. Whether I got a Mazda or not, he knew I needed to get rid of my Kia immediately. I appreciate his concern for me because the Kia dealerships wanted me to drive an unpredictable vehicle until it exploded on me, just to maybe replace my engine. Thankfully, I had a close friend lend me their spare car until I got my car situation situated. Nik ended up mentioning the CX-5 instead, which for some reason I never considered, but Premium Trim, Black on Black onnnn Black lol. We test drove it, and immediately I was obsessed and loved it, but I wanted to be sure that I didn’t favor the 50 too. I sat in the entry level 50, and immediately regretted it (again, no shade, the Prem5 is just so dope)! Nik introduced me to Jose, the financial manager, who contributed to the dream, the goal, the reward. He also updated me smoothly in the finishing process and was very personable. 2 days later, she officially became mine and I’m so grateful and honored to have a quick, thoughtful, and straightforward new car buying experience with the Suburban Mazda FH Organization. Nik and the team are the best! If you happen to want a new Mazda, go see Nik, and let him know I sent you! Thank you so much Nik, I love my Midnight Phantom real bad! Thank you for your endless support, knowledge, patience, and cooperation during this experience for me! Officially a Mazda Madam! 🖤 More

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Fast and dependable service and a great customer experience. Nice dealership with good waiting room. All services were explained in detail. experience. Nice dealership with good waiting room. All services were explained in detail. More

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Great service, as usual, with DJ. Hasn’t tried to upsell me with services I don’t need, and always provides great customer service! Hasn’t tried to upsell me with services I don’t need, and always provides great customer service! More

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They are consistently able to fit me into schedule and provide detailed and concise communication about issues provide detailed and concise communication about issues More

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Huge shoutout to DJ! DJ was incredibly friendly, welcoming, and efficient from the moment I checked in. He made the whole experience feel comfortable and stress-free, hon DJ was incredibly friendly, welcoming, and efficient from the moment I checked in. He made the whole experience feel comfortable and stress-free, honestly felt like I was walking into a second home. You can tell he genuinely cares about customers and takes pride in what he does. Chris was also very helpful and worked great alongside DJ to make everything go smoothly. Really appreciate the amazing service! More

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DJ was extremely helpful and offered top tier customer service. He was detailed with his explanations and was attentive to my concerns. He made me feel welcomed! service. He was detailed with his explanations and was attentive to my concerns. He made me feel welcomed! More

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I love this dealership! They are always friendly and knowledgeable! Their service is efficient and timely! I will always take my Mazda to them for service!! They are always friendly and knowledgeable! Their service is efficient and timely! I will always take my Mazda to them for service!! More

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Chris was great; he explained the Mazda service process in detail and explained my options for service packages clearly. Friendly and quick. in detail and explained my options for service packages clearly. Friendly and quick. More

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Great service and very kind attention, Chris and the personal were amazing, everything was good👏 personal were amazing, everything was good👏 More

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