Christopher Sandy

Car started having trouble and they told me I'm on my own basically. Didn't offer to look at it or diagnose it. They were also unwilling to work with me to finance what I initially wanted, which was older an basically. Didn't offer to look at it or diagnose it. They were also unwilling to work with me to finance what I initially wanted, which was older and cheaper. I sucked into a newer car with more expensive issues to fix now and a higher payment than I wanted. They don't work with you, you work for them. Don't use phil long. More

by gcalaway98 Verified Customer Verified Customer

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Theprocess at first was great. Expectations were not set that I needed to go over everything again with the finance company.. the first man was rude. Expectations were not set that I needed to go over everything again with the finance company.. the first man was rude. More

by kevinsims3087 Verified Customer Verified Customer

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Phil Long Hyundai of Motor City is the best place to buy a vehicle. Professional and easy to work with.10 out of 10 will buy again a vehicle. Professional and easy to work with.10 out of 10 will buy again More

by David Moore Verified Customer Verified Customer

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They are the best , very patient and work with the client to ensure their satisfaction to ensure their satisfaction More

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Everyone was super helpful and respectful! As a buyer the staff worked with me and helped me get my best offer! As a buyer the staff worked with me and helped me get my best offer! More

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Very friendly, the process was really easy and they even worked with me with having lower credit! The general managers were super nice and I will continue to get my cars here! worked with me with having lower credit! The general managers were super nice and I will continue to get my cars here! More

by brownliam015 Verified Customer Verified Customer

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Jessi Jaggi was excellent, answering my myriad questions and guiding me through the process. He's a 5+. Mary Christensen spent generous time educating me on the vehicle. The reason for the 4 rather than 5 i and guiding me through the process. He's a 5+. Mary Christensen spent generous time educating me on the vehicle. The reason for the 4 rather than 5 is that the figures they first presented me showed a discount of $500 less than what the email they had sent me described. They also tried to charge $599 for a part of the warranty (3 years oil changes and tire rotations) that Hyundai's web site says is included in the standard warranty. I had to negotiate with a manager and agree to a different form of financing in order to get the price they had presented to me in the original email. This stretched the process out to over 4 hours from the time I arived to the time I left. I'm glad we worked it out because I do really like the vehicle. It is luxurious without being plush and the steering has a sporty feel. It's a new Hyundai Tucson hybrid. (It's a 2024 model but had never been sold. I am the original owner.) More

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I had an excellent buying experience. Alec got us the car we wanted at a better than fair price and the whole transaction was smooth with none of usual car salesmen shenanigans. I would b Alec got us the car we wanted at a better than fair price and the whole transaction was smooth with none of usual car salesmen shenanigans. I would buy from this dealer again. More

by Sean Verified Customer Verified Customer

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Outstanding experience and some good time staff was knowledgeable and well experienced enjoy the selection and time at the location knowledgeable and well experienced enjoy the selection and time at the location More

by Mike Verified Customer Verified Customer

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Thanks for the amazing and easy experience! It was a joy getting to work with everyone who was involved! Joseph, Julianna, Mary, Kevin and Paul were all nothing short of stellar and I will defi It was a joy getting to work with everyone who was involved! Joseph, Julianna, Mary, Kevin and Paul were all nothing short of stellar and I will definitely be back when it’s time for a new vehicle!! Thanks again guys! 😁 More

by aandc5280 Verified Customer Verified Customer

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