Christopher Stoflet | Page 2

The person at the desk was great! Enrique I believe. The car came out of the garage and it looked like the tire was deflated. They took it back in and after 15 mins brought it out. Wh Enrique I believe. The car came out of the garage and it looked like the tire was deflated. They took it back in and after 15 mins brought it out. When I drove it the next day after driving for 30 mins my low tire pressure light came on? I tried to fill tires with air but the light stayed on. Not t happy!! More

by BLONDIE12_17 Verified Customer Verified Customer

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Great place to get my car, they where very nice and actually respectful to me and my family. actually respectful to me and my family. More

by ERICACORONADO696 Verified Customer Verified Customer

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It was a very easy and quick process! Joe was very kind and helpful with any questions I had! Definitely going here for any other questions that I may have! Joe was very kind and helpful with any questions I had! Definitely going here for any other questions that I may have! More

by OSORIOKENNETH256 Verified Customer Verified Customer

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Chris was really straight forward and asked what I wanted and we were able to work out a deal and we were able to work out a deal More

by CIANCURRY Verified Customer Verified Customer

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I appreciate their respect for customers needs, their thoughtfulness & being open to working together, to create a comfortable deal. thoughtfulness & being open to working together, to create a comfortable deal. More

by PNKHAUSER Verified Customer Verified Customer

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Second purchase at this dealership. They have good communication and are easy to work with. They have good communication and are easy to work with. More

by CA Verified Customer Verified Customer

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The financing process was taking too long. It was 4 hours from pricing being agreed upon to taking delivery. It was 4 hours from pricing being agreed upon to taking delivery. More

by trungnguyenquoc6969 Verified Customer Verified Customer

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Very good experience. Wasn't looking forward to it but way better than anticipated. Chris was excellent to work with. I would recommend him to anyone. way better than anticipated. Chris was excellent to work with. I would recommend him to anyone. More

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Total Scam - Sold A Bad Vehicle, GM is Horrible- Bad Battery, Warranty Scam Horrible I would not use this dealership for any service at all. We purchased a vehicle on 12/20/21 and on 1/5/22 our vehicle Battery, Warranty Scam Horrible I would not use this dealership for any service at all. We purchased a vehicle on 12/20/21 and on 1/5/22 our vehicle was taken to a repair facility. We are now 1/13/22 and still without our vehicle. The vehicle was on the showroom floor when I went to view it. The salesman, Christopher Stoflet had to boost the battery because it was dead. I was told they “disconnected” the battery and that was the reason. I thought it was odd but took his word for it. As my daughter and I left with the vehicle for a test drive - the vehicle died on us. I immediately called the dealership and spoke to Christopher Stoflet in which he drove out to our location to boost the vehicle again. The vehicle is a 2016 with 40,800 miles so it isn’t like it was something too old, etc. We purchased the warranty they assured us was “great”! Lol as we all know that’s a croc of crap period. The General Manager, George Matthews is the biggest con artist period. I immediately called him on the day that my car was taken to the mechanic shop and I explained everything to him and how upset I was for what I was going through. I explain to him that the mechanic shop shared that the cost of my repair was an excess of $4000. $357 of this was for a new car battery. Explain to me, am I correct in being upset? Mr. Matthews proceeded to tell me “Do you want to fight or do you want my help?” Seriously, I expressed frustration with my car to him. He then asked that I send him a copy of what the mechanic had found wrong on the vehicle. I emailed him pages of what the mechanic had on the vehicle. Two days later I get a call from Mr. Matthews asking that I take my vehicle to them for an inspection. I’m guessing he never understood or paid attention from the beginning because my vehicle was sitting in a mechanic shop and not drivable. The dealership is over an hour away from where I live. I have filed a claim with the warranty company and all of the claim was declined except for $971. The warranty company stated they wouldn’t cover anything because they considered it pre-existing. Hi immediately reached out to Mr. Matthews to ask if there Dealership would at least help me cover the cost of the difference especially the cost of a battery. He sent me a rude text stating that it was basically my fault because I didn’t take my car to their shop and they would have found a way to repair the vehicle. Also he stated they would not reimburse any thing and offered me three platinum detail services. I did submit a complaint to their corporate office. From what I have read in other reviews from other people that have used this dealership and their services it seems that this is consistent with how they run a business. Please I repeat please do not do anything with this Dealership. I will make it my mission to make sure that I share this experience as it has hurt my family financially. I have not had my car but a little at two weeks and have driven it less than 600 miles since I purchased it 12/20. *SCAMMED* SOLD ME A VEHICLE IN BAD CONDITION DON’T USE THIS DEALERSHIP More

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Made me wait 45 minutes to give me an insulting quote. They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my They need to respect customers and value their time. It is no wonder car dealer’s have such a terrible reputation and Russ Darrow only reinforced my opinion More

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