Christopher Williams | Page 35

The sunroof problem that I brought the car in for continued to rattle again after about 1 week. I am bringing it back in next week which is a major inconvenience as I do not live close to Westbury. continued to rattle again after about 1 week. I am bringing it back in next week which is a major inconvenience as I do not live close to Westbury. Christopher Williams was very nice and is not responsible for the poor repair. I highly recommend him as an employee. More

by SANDERSONWC Verified Customer Verified Customer

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i gave the service tech the issues with my car. then had to wait over night for pick up. when i picked up the car none of my issues were repaired to wait over night for pick up. when i picked up the car none of my issues were repaired More

by SERLICHNY Verified Customer Verified Customer

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They get the job right all the time no problem or worries stress free friendly staff great customer service would only come to rally Bmw stress free friendly staff great customer service would only come to rally Bmw More

by Nisan Mierov Verified Customer Verified Customer

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Difficult experience.a) The front fog light fell into Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) f Difficult experience. a) The front fog light fell into the bumper cavity. Cost $145 for new bracket however must take off bumper(?) cost $425. b) fog light idiot light now on (was not when car came into center)...to reset-cost $550. c) total cost over $1200. Told this matter of flatly-take it or leave it. d) I elected to "Leave it'. Could not find my car... Took 40 minutes to get my car back. A VERY Unpleasant experience...certainly not customer sensitive. More

by GDMITZNER Verified Customer Verified Customer

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- had to call 5 times to get an accurate quote for new breaks - service advisors were unresponsive - they tried to charge extra despite providing an earlier quote - total time to change rear breaks was breaks - service advisors were unresponsive - they tried to charge extra despite providing an earlier quote - total time to change rear breaks was 5 days (!) More

by vsinaniyev Verified Customer Verified Customer

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Very professional and courteous Observed all CoVid-19 Very professional and courteous Observed all CoVid-19 Safety Precautions Car ready timely Loaner arranged Very professional and courteous Observed all CoVid-19 Safety Precautions Car ready timely Loaner arranged More

by ELISSA2 Verified Customer Verified Customer

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went beyond his normal duties to help me out outstandeing outstandeing More

by AABRAKE Verified Customer Verified Customer

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I traded in my Benz for a BMW convertible. My purchase was a bit bumpy, with the car not full detailed upon arrival, and the paperwork not delivered as expected. However, when I needed service on the car was a bit bumpy, with the car not full detailed upon arrival, and the paperwork not delivered as expected. However, when I needed service on the car, Mr. Carlson stepped up and made the process a true delight. I was offered a great loaner car and delivery of my car back to me when finished. The transaction was just what I expected and more from BMW. Made me happy that I purchased from Rallye. More

by cwarren1216 Verified Customer Verified Customer

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Easy to make appointment, loaner car quickly provided, received text updates on progress of service, car was immaculate when I picked it up, all running well! Everyone was helpful & polite through entire received text updates on progress of service, car was immaculate when I picked it up, all running well! Everyone was helpful & polite through entire experience, THANKS! More

by jeannebergeron@aol.com Verified Customer Verified Customer

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Christopher was a pleasure. He was on top of things and kept me informed with detailed information about the service on the car. Thank you! kept me informed with detailed information about the service on the car. Thank you! More

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